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  • Custody Transport Trainee/Custody Transport Officer - Police

    San Jose, California United States CITY OF SAN JOSE Full Time $87,710.84 - $123,373.49 Annually Nov 22, 2025
    City of San Jose Employer:

    CITY OF SAN JOSE

    SanJoseCA.gov is the City of San José’s public website, offering information for our community 24/7. The City of San José is a large organization offering a wide variety of services and programs, and the website is intended to make it easier to find information about these services online.The purpose of the City website is to provide information of the City's choosing to the public in order to conduct the City’s business and promote the City's goals as guided by the City Council. The City’s website and the selection of sites to which any of them may be linked are not intended to serve as a forum for free discussion. Ample facilities for free expression are available both on the Internet and in the physical world. Instead, the City’s website is intended to serve the City’s need to make useful and practical information available to residents, businesses, and visitors which facilitates provision of a City service or furthers another specifically articulated purpose of the City.You can search our website by City services, department directory, or by topic. If you are looking for information on City policies and ordinances, try searching the City Council meetings, agendas and minutes database, the City Policy Manual or the Municipal Code. The Mayor’s Office, the City Council, Boards and Commissions, and most City departments and offices are represented on SanJoseCA.gov. You can also find certain City departments and programs via separate websites for Mineta San José International Airport, Police Department, Public Library and Happy Hollow Park & Zoo.You can find more information about City programs, services, and events through CivicCenterTV (Cable Channel 26), by subscribing to City News and Information, and by following us on Facebook, Google+, and Twitter.    

    Job Description

    Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

    The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

    About the Department

    The San José Police Department is dedicated to providing public safety through community partnerships and 21 st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose’s diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.

    Position Duties

    The San Jose Police Department is accepting applications for full-time Custody Transport Trainees and Custody Transport Officers.

    Custody Transport Trainee:

    This is a non-sworn entry-level training classification for arrestee transport with the San Jose Police Department. Under immediate supervision, incumbents will be enrolled in a local county Correctional Academy to obtain required certifications needed to perform functions related to the transport of arrestees to correctional facilities, medical facilities, and monitor arrestees to maintain order and security. Custody Transport Trainees must complete the required certifications and be appointed to the class of Custody Transport Officer to retain employment.

    The essential job duties for the Custody Transport Trainee position include but are not limited to the following:
    • Follows all instruction relative to the academy curriculum. Attends classes, studies, and completes assignments/exams.
    • Becomes proficient in the following areas of training: criminal law, arrest and control techniques, use of firearms, use and handling of chemical agents, Crisis Intervention, report writing, First Aid, CPR, defensive tactics, narcotics, cultural diversity/discrimination awareness, physical conditioning and training, and any other subjects included in the academy.
    • Performs other related work as required.

    Custody Transport Officer:

    This is a sworn classification responsible for transporting, booking, and monitoring arrestees. Incumbents work under general supervision of a Police Lieutenant and are expected to follow the operating procedures and policies of the unit, exercising judgment as new or unusual situations arise. The Custody Transport Officer differs from the Police Officer classification in that the latter has a broader range of duties to ensure the protection of life and property of the City’s residents and visitors.

    The essential job duties for the Custody Transport Officer position include but are not limited to the following:
    • Assumes custody of arrestees from patrol officers, ensuring proper transfer of responsibility, verifying documentation, and properly restraining the arrestee using handcuffs. Operates a motor vehicle to safely transport arrestees from arrest locations to the County jail.
    • Monitors all movements of arrestees.
    • Submits the necessary paperwork, provided by the Patrol Officer, during the booking process, and communicates with jail intake staff to ensure proper processing of the arrestee.
    • Operates a two-way radio to communicate with Police Officers.
    • Exercises de-escalation techniques or approved use-of force methods when responding to violent and uncooperative individuals.
    • Testifies in court when necessary.
    • Performs other related work as required.


    Minimum Qualifications

    Custody Transport Trainee and Custody Transport Officer

    Education and Experience

    Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate) AND two (2) years of experience involving a substantial amount of contact with the general public.

    Acceptable Substitution
    • Up to two (2) years of college (60 semester units or 90 quarter units) from an accredited college or university may be substituted for the required experience on a year-for-year basis.
    • Veterans and active military personnel may substitute the required experience if they:
    • Have served in the Air Force, Army, Marines, Navy, or Coast Guard AND
    • Have completed four (4) years of active military duty AND
    • Have received an honorable discharge from the United States Military

    Required Licensing (such as driver’s license, certifications, etc.)
    • Possession of a valid driver’s license authorizing operation of a motor vehicle in the State of California
    • Must be at least 21 years of age
    • Must meet all background, psychological and polygraph minimum standards as required by law

    Additional Required Licensing for Custody Transport Officer
    • POST PC 832 - Arrest and Firearms
    • POST certification in Chemical Agents
    • Possess and maintain a valid First AID and CPR certification
    • Obtain POST Crisis Intervention Training within one year of employment


    Other Qualifications

    Competencies

    The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

    Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

    Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

    Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

    Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

    Conflict Management - Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience.

    Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

    Meeting Ethical Standards - When confronted with ethical dilemmas, acts in a way that reflects relevant law, policy and procedures, agency values, and personal values.

    Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

    Selection Process

    The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

    Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews , as well as a background investigation that includes a polygraph and a psychological examination.

    You will be prompted to answer the following job-specific questions during the online application process:
    Describe a situation in your previous role where you were confronted with a complex issue involving departmental policy or legal requirements. How did you interpret the rules, what steps did you take to reach a decision, and how did you ensure your final action aligned with ethical standards and agency values?Tell us about a time you had to resolve a conflict between team members or partner units. How did you gather information, communicate with the parties involved, and what strategies did you use to reduce tension and guide the team toward a productive resolution?Describe a time when you used technology or data systems to track, analyze, or communicate critical information. What tools did you use, how did you ensure the information was accurate and delivered on time, and what was the impact on the assignment or team?
    If you have questions about the duties of these positions, please contact Lt. Juan Vallejo at Juan.Vallejo@sanjoseca.gov.
    If you have questions about the selection and hiring process, please contact Alexandria Rodriguez at Alexandria.Rodriguez@sanjoseca.gov.

    Additional Information:

    Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

    You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

    Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

    This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

    Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

    AI and the Hiring Process

    We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.

    The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

    For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

    In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

    Closing Date/Time: 1/12/2026 11:59 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

10 Surprising Facts About Government Custodial Jobs

10 Surprising Facts About Government Custodial Jobs
 

Introduction

When most people think of government jobs, they often picture elected officials, policymakers, or administrative staff - usually at the federal level.

However, there's an unsung group of heroes working behind the scenes to keep our public facilities running smoothly: government custodial workers.

These dedicated professionals play a vital role in maintaining the cleanliness, safety, and functionality of the buildings that serve our communities.

From historic courthouses to bustling libraries, government custodians work tirelessly to create welcoming environments for both public servants and citizens alike.

Here we'll explore ten surprising aspects that showcase the diverse and fulfilling nature of government custodial work that anybody aspiring to this type of employment needs to review.

 

1. Preserving historical buildings can be part of the job description.

Government custodians often have the unique opportunity to work in historic buildings, such as grand courthouses, iconic city halls, or even centuries-old libraries. These architectural gems are not only important for their aesthetic beauty but also for their cultural and historical significance.

As a custodial worker in these facilities, you become a steward of history, playing a crucial role in maintaining and preserving these buildings for future generations. From carefully cleaning delicate woodwork to ensuring that marble floors retain their luster, your attention to detail helps safeguard the integrity of these irreplaceable structures.

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2. You play a big role in helping prepare for special events.

Government facilities often host a wide range of special events, from public meetings and press conferences to high-profile visits from dignitaries and elected officials. As a custodial worker in these buildings, you play a crucial role in ensuring that these events run smoothly and make a positive impression on attendees.

Preparing for special events requires a keen eye for detail and the ability to work efficiently under pressure. You may be responsible for setting up seating arrangements, ensuring that audiovisual equipment is clean and functional, or even coordinating with other departments to create a welcoming atmosphere.

 

3. You might discover hidden spaces and secrets.

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Working as a custodian in government facilities can sometimes feel like being a modern-day explorer, uncovering hidden spaces and secrets that few others have access to. As you go about your daily tasks, you may find yourself in little-known corners of the building or stumbling upon fascinating remnants of the past.

Imagine you're cleaning a storage room in a historic courthouse and come across a dusty old box tucked away in a corner. Upon closer inspection, you discover that it contains old legal documents or photographs from a famous trial that took place decades ago. These unexpected finds can offer a thrilling glimpse into your community's history and make your work feel like a treasure hunt.

 

4. You're ensuring public health and safety.

As a government custodial worker, one of your most important responsibilities is ensuring the health and safety of the people who use the facilities you maintain. This role has become even more critical in the wake of the COVID-19 pandemic, as the public relies on government agencies to provide clean, sanitized spaces that minimize the risk of transmission.

In addition to preventing the spread of illness, you also play a crucial role in maintaining the overall safety of government facilities. This may involve identifying and addressing potential hazards, such as slippery floors or malfunctioning equipment, and working with other departments to ensure that safety standards are met.

 

5. You could be contributing to sustainability efforts.

As concerns about climate change and environmental degradation continue to grow, many government agencies are taking steps to reduce their ecological footprint and promote sustainable practices. As a custodial worker in these facilities, you have the opportunity to play a direct role in these efforts and contribute to a greener future for your community.

You may be involved in waste reduction and recycling initiatives within your facility. This can involve ensuring that recycling bins are clearly labeled and easily accessible, educating your colleagues about proper waste sorting, and identifying opportunities to reduce single-use plastics or other disposable items.

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6. You get to collaborate with diverse teams.

One of the most rewarding aspects of working as a government custodian is the opportunity to collaborate with a diverse range of people and teams. In the course of your job, you may interact with everyone from high-level officials and administrators to maintenance workers and members of the public.

This diversity can make your work more interesting and dynamic, as you get to see your facility from multiple perspectives and learn from people with different backgrounds and areas of expertise. In some cases, you may even have the chance to be part of interdepartmental initiatives or special projects that bring together people from across your government agency. These collaborations can provide valuable opportunities to build relationships, share ideas, and learn new skills.

 

7. Handling unique challenges is your M.O.

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Working as a custodian in a government facility means being prepared to handle a wide range of unique challenges that may not be present in other work environments. These challenges can keep your job interesting and dynamic, requiring you to think on your feet and adapt to new situations.

You may encounter challenges related to the unique architecture or layout of your government building. Historic buildings, in particular, can have unusual features or hard-to-reach spaces that require specialized cleaning techniques or equipment. In these cases, you may need to get creative and develop innovative solutions to ensure that every corner of the facility is properly maintained.

 

8. You'll probably learn about government operations.

As a custodial worker in a government facility, you have a unique opportunity to gain insight into the inner workings of various government departments and agencies. While your primary focus may be on maintaining clean and safe environments, you can also learn a great deal about how your government operates and serves the public.

If you work in a government office building, you may have the chance to learn about the different departments and their responsibilities. You might see how public policies are developed and implemented, how budgets are managed, or how government agencies respond to the needs of citizens.

 

9. You cultivate valuable skills in your work.

Working as a custodian in a government facility can provide you with opportunities to develop valuable life skills that extend beyond your day-to-day job responsibilities. These skills can benefit you both personally and professionally, helping you grow as an individual and advance your career.

The one key skill that you can develop as a custodian is adaptability. Government facilities can be dynamic and unpredictable environments, with new challenges and situations arising on a regular basis. By learning to adapt to changing circumstances, think on your feet, and find creative solutions to a problem, you're completing the action of becoming a more resilient and flexible person overall.

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10. You make a tangible impact on people around you.

As a government custodian, you have the opportunity to make a tangible impact on your community every single day. While your work may sometimes feel routine or behind-the-scenes, the truth is that your efforts are essential to the functioning of your government and the well-being of the people it serves.

Think about it this way: without clean, safe, and well-maintained government facilities, many of the services and programs that citizens rely on would be impossible to deliver. From public libraries and schools to courthouses and social service offices, the spaces you clean and maintain are the foundation upon which your government operates.

If all this sounds good to you, go ahead and apply for a job below. If you want to upload a resume before applying, click on the My Account tab at right, placed similarly to the account icon for www.indeed.com. (Be sure and review the security of your connection before proceeding to avoid losing data.)

 

Verification Successful: Waiting For Your Application

Government custodial work is much more than just cleaning and maintenance. It's a chance to be part of something larger than yourself, to contribute to the greater good, and to take pride in knowing that your efforts are essential to the functioning of our society.

So if you're considering a career in government custodial work, know that you have the opportunity to make a real difference in the lives of your fellow citizens.

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You'll be joining a community of dedicated professionals who are committed to creating clean, safe, and welcoming environments where government can effectively serve the people.

As we've seen, government custodial work is full of surprises, challenges, and opportunities. It's a career path that offers stability and a chance to be part of something truly meaningful, making spaces human by completing the communal vibe with cleanliness and orderliness.

So whether you're just starting out or you've been at it for years, know that your work as a government custodian matters.

Keep taking pride in what you do, whether you're a janitor or sanitation worker, learning and growing as a human. The future of our democracy depends on dedicated professionals like you.

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