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  • Housing and Homeless Case Manager

    Golden, Colorado United States Jefferson County Full Time Sep 18, 2025
    Jefferson County Government Employer:

    Jefferson County

    Do you want to serve your community in a way that's friendly, composed, and professional? At Jeffco, we are looking for customer-focused individuals just like YOU who take pride in their work, have an eye for detail, and believe in a positive attitude. Whether you are coming from a job that doesn't connect with your sense of purpose, or leaving a company with an overwhelming schedule, you can find a better quality of life working with the Jeffco community. We offer exciting benefits such as flex time, generous holiday schedules, and regular business hours so you spend time on what's important to you outside of work., and enjoy all the amenities Jefferson County has to offer! If you are looking for a great opportunity for your career to take off, then this position welcomes you to work for a County that thrives on working collaboratively and overcoming challenges. We are seeking someone who has a strong work-ethic, is a self-starter, loves what they do and is motivated to share their knowledge and experience with those who they work with.

    Job Description

    .

    Job Posting Closes at 11:59PM on:
    09/30/25
    Division:
    Housing Economic & Employment Services Division
    Management Level:
    Individual Contributor
    Scheduled Weekly Hours:
    40
    Benefit Eligibility:
    This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

    Description:

    JOB DESCRIPTION SUMMARY:

    The Homeless System Navigator is responsible for coordinating navigation efforts across Jefferson County for individuals experiencing homelessness. This position will demonstrate and utilize knowledge of housing and stabilization outcome principles, practices, and techniques. Navigators will support individuals with accessing shelter, housing, mental health services, basic needs, treatment and other necessary services. Navigator will utilize Homeless Management Information System (HMIS) for data collection and reporting. Navigator will collaborate with community partners and provide coordinated street outreach and services to highly vulnerable populations.

    SCHEDULE:

    This position operates primarily in-person on a four- or five day work week, which can be discussed with the hiring manager. Offsite community outreach and mobile work is required . Some flexibility is necessary on an as-needed basis.

    COMPENSATION:

    Hiring Range: $24.46- $26.26 USD hourly

    Compensation will be determined based on education, experience and skills.

    BENEFITS:

    Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, and more . For more information, click Here for our Total Rewards summary.

    ESSENTIAL DUTIES:

    DATA MANAGEMENT:

      ◦ Manages and enters data in spreadsheets, including in the Homeless Management Information System (HMIS), and analyzes data using statistical software.



      ◦ Conduct assessments to gather qualitative and quantitative data regarding services for individualized planning.



      ◦ Maintain records within HMIS to accurately reflect progress towards housing stability.



      ◦ Works with Regional Homeless Coordinator to achieve data integrity.



      ◦ Supports expediting services for clients in need through research and present data collection.



      ◦ Research national evidence-based practices in the areas of housing strategies.



      ◦ Interprets complex data and information into distinct formats using tables, graphs, or other visual aids.



    CASE MANAGEMENT/ COMMUNITY OUTREACH:

      ◦ Facilitates , organizes, participates , and evaluates in the regional homeless navigator network.



      ◦ Facilitates goal development with clients by providing ideas and input for housing and stabilization outcome goals.



      ◦ Be an active participant in Heading Home and workgroups to advocate on behalf of clients to remove barriers, provide resources, and achieve stabilization goals.



      ◦ Attend trainings with state and local counties and community agencies servicing individuals.



      ◦ Provides navigation support as a wraparound facilitator and liaison with any other system or professional the customer is involved with.



      ◦ Assists with homeless referral and resources support, entry and exit follow-up plan development, as well as facilitation and participation in individualized service and support teams.



      ◦ Meet directly with individuals to provide resources and knowledge of service agencies to achieve outcome goals.



      ◦ Visit camps, parked cars, and other outreach sites to meet unhoused people where they are at.



      ◦ Responds to navigation inquiries from families, community, and professionals.



      ◦ In-person visits to office environments that assist with direct homeless service delivery.



      ◦ Maintains resources and eligibility requirements for services available to individuals, including community and public assistance programs.



      ◦ Coordinate with Sheriff’s department and other community programs and outreach to unhoused community members.



      ◦ Demonstrate ability to establish and maintain rapport with landlords, or potential placements, for housing conversations with involved professionals. This includes phone calls and other electronic communication, referral and application support, and effective problem-solving.



      ◦ Assist in the regional coordination of the Point-In-Time Count effort for Jefferson County.



      ◦ Coordinate extreme weather and severe weather to align, streamline, and enhance efforts.



      ◦ Other duties and responsibilities as assigned.



    QUALIFICATIONS:

    Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

    Minimum Qualifications:

    Experience: Three years related work experience

    Education: Bachelors Degree

    *Note: An equivalent combination of education and experience is acceptable.

    Preferred knowledge, skills and abilities :

    Industry-specific Knowledge:

      ◦ Preferred experience working with individuals in poverty, Human Services system, Justice Services system, and Homeless Population



      ◦ Experience communicating with varying levels of audiences (vulnerable population, community partners, etc )



      ◦ Knowledge in Wraparound Facilitation



      ◦ HMIS trained and certified



      ◦ Experience with documentation and case management



      ◦ Life experience which has fostered empathy for our clients



    Technical Skillset:

      ◦ HMIS trained and certified



      ◦ Experience with documentation and case management



      ◦ Demonstrate exceptional organizational skills and an ability to manage numerous projects simultaneously



      ◦ Strong time management and prioritization skills



    Soft Skillset:

      ◦ A true passion for serving and working with people



      ◦ Demonstrate ability to maintain composure and professionalism during stressful situations



      ◦ Demonstrate ability to make decisions recognizing established procedures and practices, and to use resourcefulness and tact in addressing new situations and problems



      ◦ Demonstrate ability to establish effective working relationships with individuals and groups participating in the Homeless Navigator network, as well as associates, fellow employees, supervisors and clients and guests



      ◦ Diffuse and/or de-escalate situations to reach a mutual resolution suitable to all concerned



      ◦ Demonstrate team spirit and a willingness to assist coworkers when necessary



      ◦ Work as part of a team as well as independently



      ◦ Maintain discretion and confidentiality



    Additional Job Information:

      ◦ Criminal History and MVR Background Checks are required for every position.



      ◦ Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.



      ◦ In any materials you submit , you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.



      ◦ All Jefferson County Employees must apply through their internal profile.



    APPLICATION:

    Qualified applicants are encouraged to apply immediately . All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities



    A resume and cover letter submitted with your application are encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal .



    For more details on the recruitment process, please visit: https://www.jeffco.us/1860/FAQs

    Questions? Contact the Jefferson County Recruitment Team at 303-271-8420 or CareerTalent@Jeffco.us

    Education:
    Bachelor's Degree
    Experience:
    Work Experience: Minimum three years

    Certifications:

    Languages:

    Category:
    Health & Human Services

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Careers in Government Housing: A Path to Community Impact

Careers in Government Housing: A Path to Community Impact

Government housing jobs offer a unique opportunity to contribute to community development by ensuring access to affordable housing. These roles exist across federal, state, and local levels, each with distinct responsibilities that shape urban development, public housing programs, and fair housing initiatives.

 

What Are Government Housing Jobs?

Government housing jobs encompass a range of career opportunities focused on developing, managing, and supporting affordable housing programs. These roles contribute to the mission of providing safe, affordable housing for all, focusing on combating housing inequality and fostering vibrant communities.

Federal agencies like the Department of Housing and Urban Development (HUD) oversee large-scale housing policies, including Public and Indian Housing programs. These programs aim to support individuals and families with low incomes, disabilities, and special needs, ensuring fair housing access for all.

 

Federal Government Housing Roles

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Working in federal government housing positions often involves creating policies, managing programs, and supporting local housing authorities. Typical roles at this level include:

  • Policy Analysts: Develop and assess federal housing policies and analyze their impact on communities and vulnerable populations.
  • Program Managers: Oversee the implementation of federal housing initiatives, ensuring compliance with HUD’s mission and objectives.
  • Grant Administrators: Manage federal funding that supports affordable housing programs, including public and Indian housing.

These federal employees are crucial in ensuring equal opportunity and fair housing nationwide. Positions in HUD and related agencies offer stable, meaningful careers in public service where you can directly impact housing equality.

 

State and Local Government Housing Jobs

Housing agencies implement federal programs at the state and local levels while tailoring solutions to address regional needs. These roles typically offer more direct interaction with communities:

  • Housing Finance Specialists: Manage state-funded affordable housing programs, ensuring compliance with state and federal regulations.
  • Compliance Officers: Ensure local housing developments meet safety, environmental, and legal requirements.
  • Community Planners: Develop urban planning initiatives to create sustainable, affordable housing for future generations.

Local housing authorities are often the first line of support for community members seeking affordable housing. These positions require strong community engagement and an understanding of local housing policies. Public housing managers, community development coordinators, and fair housing investigators are just a few examples of key roles at the local level.

 

The Impact of Government Housing Jobs

Government housing jobs are not just about constructing homes; they involve addressing complex social and economic challenges that directly impact families and communities. Here’s how these jobs make a difference:

  • Alleviating Poverty: Affordable housing allows low-income families to allocate resources to essential needs like education and healthcare, breaking the cycle of poverty.
  • Improving Public Health: Safe housing environments reduce exposure to environmental hazards and provide stability, improving the health and well-being of residents.
  • Boosting Economic Growth: Affordable housing initiatives generate local jobs through construction projects and foster economic stability by allowing residents to contribute to their local economies.
  • Promoting Social Equity: Housing professionals work to eliminate racial and economic segregation by ensuring equal access to affordable housing and promoting community diversity.
  • Reducing Homelessness: Government housing programs, such as emergency shelters and long-term affordable housing projects, provide critical support to reduce homelessness.
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Each of these impacts highlights the broader societal benefits of government housing jobs. Whether working in public service as a program manager or as a compliance officer ensuring safety standards, you are essential in fostering community stability and economic growth.

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How to Start a Career in Government Housing

Pursuing a career in government housing can be incredibly rewarding. There are numerous ways to get started, and various paths are available, from entry-level positions to leadership roles.

1. Educate Yourself on Housing Policies and Programs

Understanding the landscape of affordable housing and the role of agencies like HUD is essential. Resources such as the National Low Income Housing Coalition provide valuable insights into current housing policies and challenges.

2. Identify Your Area of Interest

Government housing jobs span many areas, including policy development, community planning, human resources management, and housing authority leadership. Could you reflect on which aspects of housing resonate with your skills and interests?

3. Gain Relevant Education

Consider degrees in urban planning, public administration, or social work. Specialized programs in housing policy, public finance, or community development can also provide the skills needed to excel in this sector. For recent graduates or military spouses, there are often programs that offer additional support and training for government jobs.

4. Develop Key Skills

Many government housing jobs require expertise in project management, data analysis, and communication. You can build these skills through workshops, internships, or volunteer work with non-profits involved in housing development. Having experience in compliance, community outreach, or urban development can make you a more competitive candidate.

5. Network and Explore Job Opportunities

Networking with professionals in housing agencies can open doors to new opportunities. Organizations like the National Association of Housing and Redevelopment Officials (NAHRO) offer events and memberships that connect you with industry leaders. Setting up job alerts for positions at HUD, city and county housing authorities, and community development organizations will also inform you about openings.

6. Tailor Your Resume and Application

When applying for a government housing job, customize your resume to highlight relevant experience in public housing, community planning, or housing authority management. Emphasize your skills in compliance, program management, and housing development, using keywords from the job descriptions to align your application with the role.

 

Why Government Housing Jobs Matter

Government housing jobs go beyond traditional employment; they offer a chance to serve communities, promote equality, and provide essential resources for those in need. Employees in these roles are committed to building a more inclusive and equitable society where everyone can access affordable housing.

HUD’s commitment to equal employment opportunity ensures that individuals from all backgrounds, including recent graduates, military spouses, and individuals with disabilities, have the chance to join the ranks of public service. Programs supporting diversity, education, and career transition are essential in maintaining a robust workforce within the federal government and local agencies.

By choosing a career in government housing, you are not just embarking on a job – you’re joining a mission to improve the quality of life for individuals, families, and entire communities.
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Conclusion: Is a Government Housing Career Right for You?

If you’re passionate about public service and want to make a tangible impact on communities, a government housing job could be the perfect fit. Whether you’re interested in community planning, housing policy, or direct engagement with housing programs, there are endless opportunities to grow and make a difference.

Take the first step today by researching job openings, connecting with housing professionals, and developing the skills needed to thrive in this vital field. With government housing jobs, your work can create lasting change, helping build more equitable, sustainable, and vibrant communities for all.

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