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  • Research & Outreach Services Coordinator - Bilingual Required

    Ventura, California United States County of Ventura Full Time $65,520.00 - $88,704.30 Annually Jun 28, 2025
    County of Ventura Employer:

    County of Ventura

    Beautiful Ventura County is one of 58 counties in the State of California.  Geographically, the county offers a stunning 42 miles of coastline and the Los Padres National Forest, which accounts for 46% of the county’s land mass in the northern portion of the county.  Fertile valleys in the southern half of the county make Ventura County a leading agricultural producer.  Together, farming and the Los Padres National Forest occupy half of the county’s 1.2 million acres. A mild year-round climate, along with scenic geography makes the area attractive to the 850,000 culturally and ethnically diverse people who call Ventura County home.  The unincorporated areas, along with the ten incorporated cities of Camarillo, Fillmore, Moorpark, Ojai, Oxnard, Port Hueneme, Santa Paula, Simi Valley, Thousand Oaks, and San Buenaventura (Ventura) ranks Ventura as the 11th most populous county in the State. Ventura County has a strong economic base that includes major industries such as biotechnology, agriculture, advanced technologies, oil production, military testing and development, and tourism. The United States military, which includes two naval bases and the Air National Guard base, is the largest employer in the county with more than 16,000 employees.  The County of Ventura (government) is the next largest employer with nearly 8,000 employees located throughout the county.  Port Hueneme is California’s smallest but only deep water port between Los Angeles and San Francisco and plays a major role in the local economy. Home to two universities (California State University Channel Islands and California Lutheran University), and three Community Colleges (Oxnard, Ventura, and Moorpark), multiple university extensions, institutes, and adult schools, the county enjoys a strong structure for workforce development. The County of Ventura was formed January 1, 1873, when it separated from Santa Barbara County.  It is a general law county, governed by a five-member Board of Supervisors, elected at-large for a staggered four year term in their respective districts, and the chairmanship rotates annually.  The Board of Supervisors is responsible for providing policy direction, approving the County budget, and representing the County in a number of areas including special districts.  The Board actions can apply countywide or only in unincorporated areas. Other County elected officials include the Auditor-Controller,  Assessor, Clerk/Recorder, District Attorney, Treasurer-Tax Collector, and Sheriff. The County Executive Officer advises, assists, and acts as an agent for the Board of Supervisors in all matters under the Board’s jurisdiction. Under the guidance of the Board of Supervisors, the approved County annual budget of $1.8 billion serves to assist vulnerable adults and children, enforce the law, ensure justice, protect public health, and improve our quality of life.  In alignment with key focus areas established in the County Strategic Plan, services are provided to residents by nearly 8,000 dedicated public servants working in 23 different agencies, departments and special districts.

    Job Description

    Description

    THE DEPARTMENT
    Ambulatory Care is a system of primary and specialty care medical clinics located across Ventura County. Currently, Ambulatory Care clinics provide care for over 40,000 individuals with hypertension and has been selected as one of three sites for the Comparing Hypertension Remote Monitoring Evaluation Redesign (CHARMED) trial. In this role, you will support functions pertinent to the CHARMED trial within Ambulatory Care. Your work will be instrumental in advancing the Ventura County Health Care Agency's mission to set the standard in health care excellence, while also driving our Agency toward becoming a leader in blood pressure management.

    THE POSITION
    This position is responsible for developing and implementing educational and recruitment materials to encourage patient participation in the CHARMED study. The role involves direct outreach and engagement with potential participants to ensure clear understanding of the study’s purpose and procedures. Additionally, this position will oversee data collection, ensure data integrity, and conduct analysis to generate reports and support research. This position will work closely with the Quality Improvement team and will also oversee a team of community outreach professionals.

    THE IDEAL CANDIDATE
    The ideal candidate will be a detail-oriented, proactive, and flexible individual, with an interest in working collaboratively with a research team on a variety of projects. The ideal candidate demonstrates excellent relationship-building, customer service, and public service skills. They will have strong communication and active listening abilities, effectively engaging with individuals and groups from diverse cultural, social and economic backgrounds. They will be compassionate, patient, and possess a genuine desire to assist others. Additionally, time management, planning, and organizational skills will be key. The ideal candidate will be comfortable meeting documentation standards. Finally, they will be willing and able to work independently as well as collaboratively within a team.

    WHAT WE OFFER
    • Educational Incentive - An educational incentive of 2.5% for completion of an associate's degree, 3.5% for completion of a bachelor's degree, or 5% for completion of a graduate's degree.
    • Bilingual Incentive - Incumbents may also be eligible for bilingual incentive depending upon operational needs and certification skills.
    • Vacation Accrual - Minimum of fourteen (14) days earned per calendar year at time of hire up to twenty-six (26) days earned per calendar year maximum.
    • Deferred Compensation - Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 2% match on your 401(k) contributions.
    • Health Plans - Eligible for a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans.
    • Flexible Spending Accounts - Choice of participation in the Flexible Spending Accounts which increase spending power through reimbursement of pre-tax dollars for IRS approved dependent care and health care expenses.
    • Holidays - 12 paid days per year which includes an annual floating holiday.


    AGENCY/DEPARTMENT: Health Care Agency - Ambulatory Care

    PAYROLL TITLE: Community Services Coordinator

    Community Services Coordinator is represented by the Services Employees International Union (SEIU) and is not eligible for overtime compensation.

    The eligible list established from this recruitment will be used to fill current and future Regular (including Temporary and Fixed Term), Intermittent and Extra Help vacancies for this position or similar positions only. There is currently one (1) Fixed Term vacancy with an anticipated expiration date of 6/23/27. A Fixed Term position is a position designated by the Director-Human Resources or Board of Supervisors to which persons may be appointed for fixed terms not to exceed three (3) years. Fixed Term employees are eligible for the same benefits and compensation as Regular employees.

    TENTATIVE SCHEDULE:
    OPENING DATE: June 27, 2025
    CLOSING DATE: July 11, 2025 at 5:00 p.m.

    Examples Of Duties

    Duties may include but are not limited to the following:
    • Conducts patient outreach through multiple communication channels, including text, phone, emails, mail, and other platforms as appropriate;
    • Assists with recruitment materials and engages with patients in clinic settings to recruit for study participation;
    • Creates patient scripts and customized patient education material;
    • Performs data analysis on study parameters;
    • Plans, organizes, and coordinates assigned caseload and staff activities including case management, records management, and community outreach services and projects;
    • Serves as liaison with representatives from state, County, and local agencies, school districts, courts and the community to identify and resolve problems/needs;
    • Prepares a variety of reports, and correspondence;
    • Keeps appropriate records, documenting patient encounters and progress notes consistent with agency requirements;
    • Submits and maintains institutional review board applications;
    • Collects data via surveys, focus groups, and interviews;
    • Coordinates research operations, such as patient outreach and data collection;
    • Assists with report preparation on study progress;
    • Coordinates meetings to discuss study progress;
    • Manages follow-up tasks between study meetings to ensure adherence to the study timeline;
    • Communicates barriers to task completion and identifies alternative approaches;
    • Meets productivity and quality goals set by agency; and
    • Performs other related duties as required


    Typical Qualifications

    These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

    EDUCATION, TRAINING, and EXPERIENCE:

    Considerable experience in social work, community health, or education which has led to the acquisition of the required knowledge, skills, and abilities. The required knowledge, skills, and abilities can be obtained by:
    • Four (4) years of experience in social work, community health, or education, including responsibility for program development and implementation
    • At least one (1) year of the qualifying experience must be in community outreach and education


    NECESSARY SPECIAL REQUIREMENTS:
    • Must be willing and able to work occasional weekends and evenings
    • Bilingual in English and Spanish
    • Intermediate proficiency in Microsoft Excel
    • Excellent customer service skills
    • Strong verbal and written communication skills
    • Some experience leading and/or supervising a team


    DESIRED:
    • Experience with Electronic Health Records such as Cerner
    • Experience with research studies


    KNOWLEDGE, SKILLS, and ABILITIES:

    Thorough knowledge of: community and patient outreach practices; public health and/or social science topics; conducting patient-facing research in a community or safety-net setting; qualitative and basic quantitative analysis; community organization and resources; group and family dynamics; medical terminology; time management; needs and behavioral patterns of the population served; diagnostic, counseling, and referral techniques; federal and state laws and ordinances applicable to the program area; and specialized topics for outreach, education, and presentation.

    Working ability to: effectively communicate complex programs and ideas to different audiences; perform statistical analysis; develop educational programs and evaluation plans; coordinate activities among various groups; provide services in a field-based environment; plan and organize work of others; conduct classroom training or educational workshops; communicate effectively orally and in writing; and exercise sound judgment in communications with patients and research staff.

    Skill in: patient education; maintaining accurate records; and utilizing electronic health records.

    Recruitment Process

    FINAL FILING DATE: Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on Friday, July 11, 2025.

    To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 677-5184 for application materials and submit them to County of Ventura Human Resources-Health Care Agency, 646 County Square Drive, Ventura, CA 93003.

    LATERAL TRANSFER OPTION: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.

    Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

    SUPPLEMENTAL QUESTIONNAIRE - Qualifying: All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

    TRAINING & EXPERIENCE EVALUATION: A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

    NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.

    ORAL EXAM - 100%: A job-related oral exam will be conducted to evaluate and compare participating applicants' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Applicants must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

    If there are three (3) or fewer qualified applicants, an oral exam will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

    Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

    Background Investigation: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, and driving record may be required for this position.

    For further information about this recruitment, please contact Maritza David by e-mail at Maritza.David@venturacounty.gov or by telephone at (805) 677-5162.

    EQUAL EMPLOYMENT OPPORTUNITY: The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

    YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

    Service Employees International Union (LOCAL 721)

    (SEIU)

    To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.
    • Benefits website or you may call (805) 654-2570.
    • Retirement FAQ's
    • Memorandum of Agreement


    Union Codes: UPA, UPC, UPE, UPH, UPI, UPJ, UPT, UWS

    Closing Date/Time: 7/11/2025 5:00 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Government Social Service Jobs: Roles, Skills, & Opportunities

Government Social Service Jobs: Roles, Skills, & Opportunities

Are you searching for a stable career that allows you to make a difference in your community? Government social service jobs offer many opportunities to help improve lives and support public welfare. Whether you’re interested in working with families, veterans, children, or individuals with disabilities, government roles provide meaningful work with long-term employment security.

This guide will explain the key roles in government social services, the qualifications you’ll need, and how to get started on this fulfilling career path.

 

Key Types of Government Social Service Jobs

Government social services span a variety of roles, allowing you to focus on areas that align with your passion and expertise. Here are some of the most common positions you can pursue:

Social Workers:

Social workers are critical in supporting individuals and families facing social, health, or emotional challenges. They conduct assessments, develop treatment plans, and connect clients with vital resources. Social workers can specialize in child welfare, mental health, or healthcare, and many roles are available in agencies like the Veterans Affairs and state departments of human services.

Child Welfare Specialists:

These professionals protect children from abuse and neglect while supporting families in crisis. They are often responsible for investigating reports of child abuse and working toward family reunification when possible. Child welfare specialists may work in foster care, adoption services, and family preservation programs.

Community Outreach Coordinators:

Coordinators bridge the gap between government services and the community, ensuring that vital resources are accessible to those who need them. These professionals organize public events, educate the community about government programs, and gather feedback on improving social services.

Rehabilitation Counselors:

Rehabilitation counselors work with individuals with disabilities, helping them achieve personal and professional goals. They assess clients’ abilities, develop rehabilitation plans, and assist with job placement. Specializations include vocational rehabilitation and substance abuse recovery.

Substance Abuse Counselors:

These counselors provide support to individuals struggling with addiction by offering individual and group therapy, conducting assessments, and developing treatment plans. Substance abuse counselors often work in government-run treatment centers and community health clinics.

Elderly Services Coordinators:

Elderly services coordinators manage programs that help older adults access healthcare, social engagement, and transportation services. They advocate for senior citizens’ rights and ensure their needs are met in a safe and supportive environment.

Disability Services Specialists:

These specialists ensure equal access and opportunities for individuals with disabilities by advocating for accessibility, coordinating support services, and helping to implement disability policies across government agencies.

Disability Services Specialists:

These specialists ensure equal access and opportunities for individuals with disabilities by advocating for accessibility, coordinating support services, and helping to implement disability policies across government agencies.

 

Education and Qualifications for Government Social Service Jobs

A career in government social services generally requires a combination of education, experience, and relevant certifications. Here’s a breakdown of the typical qualifications needed for various roles:

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Educational Requirements

  • Bachelor’s Degree: Most entry-level positions in government social services require at least a bachelor’s degree in social work, human services, psychology, or public administration. For specific roles, degrees like education or nursing may also be acceptable.
  • Master’s Degree: Advanced positions, such as clinical social work or rehabilitation counseling, typically require a master’s degree. Standard options include a Master of Social Work (MSW), a Master of Public Administration (MPA), or a Master’s in Psychology or Counseling.
  • Doctoral Degree: While rare for most positions, a Ph.D. in Social Work, Public Policy, or Public Administration can benefit those pursuing high-level roles in administrative services, policy-making, or research.

Licenses and Certifications

Certain roles in government social services require specific certifications and licenses:

  • Social Work License: Clinical social work positions often require a Licensed Clinical Social Worker (LCSW) or similar designation. This requires passing an exam after completing an MSW and supervised hours.
  • Counseling Certifications: A Licensed Professional Counselor (LPC) or Licensed Mental Health Counselor (LMHC) certification may be required for roles like substance abuse or mental health counseling.
  • Child Welfare Certification: Some states require additional certification for child welfare specialists, which may include passing an exam after completing specific training.
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Other Key Qualifications

Experience:

Government agencies often value practical experience in addition to formal education. Internships, volunteer work, or entry-level roles in human services can help build your qualifications. For advanced positions, several years of experience may be required.

Language Skills:

Being bilingual, especially in languages other than English, can be a significant asset when working with diverse communities.

Technology Skills:

Many government roles require proficiency in case management software, data analysis, and office tools. Some positions, especially in administrative services, may also require skills in areas like social media management or research.

 

Continuing Education

Government social service professionals must complete continuing education to maintain their licenses or certifications. Agencies like the California Department of Health and the Centers for Disease Control or research organizations like the National Institute of Mental Health may provide training on emerging social services practices and new policies. Staying updated on trends in mental health, family support, and public health is crucial for career growth.

 

Security Clearance

Some government social service jobs, particularly at the federal level or in departments like Veterans Affairs, may require a security clearance. The clearance level depends on the job’s sensitivity, particularly in roles related to national security or handling personal data. Obtaining clearance usually involves a detailed background check.

 

Where to Find Job Opportunities

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Government social service jobs can be found at the city, county, state, and federal levels. Key departments offering these positions include the California Department of Human Services, Veterans Affairs, and local health and human services agencies. You can also search for roles through job boards specific to government jobs, such as USAJobs.gov or state and local government websites.

To streamline your job search, many agencies offer email notifications and the option to click save on job postings that interest you. Explore positions in health, education, and disability services to find the right match for your skills.

 

Conclusion

Government social service jobs provide a rewarding and stable career path for those committed to positively impacting society. Whether you’re interested in working with children, families, veterans, or individuals with disabilities, these roles offer a unique opportunity to support communities and promote social well-being.

With the proper education, certifications, and a commitment to ongoing learning, you can embark on a fulfilling career in government social services. You can explore job opportunities in your area and find a role that aligns with your passion for helping others.

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