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  • Human Resources Technician (UC)

    Santa Ana, California United States CITY OF SANTA ANA, CA Full Time $71,880.00 - $91,776.00 Annually Jan 22, 2026
    City of Santa Ana Employer:

    CITY OF SANTA ANA, CA

    Santa Ana is a city in Orange County, California. It's home to the Santa Ana Zoo, with its monkeys, mini-train and walk-through aviary. In a Mission Revival–style building, the Bowers Museum displays a large collection of Native American art. The Discovery Cube Orange County is a children's museum with hands-on science exhibits. The Heritage Museum of Orange County features restored 1890s homes set amid gardens.

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    Job Description

    Description

    4% COLA Increase Effective 7/1/2026
    The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community Under general supervision, the Human Resources Technician performs paraprofessional human resource duties to assist in a variety of human resource functions such as recruitment and selection, benefits, and the collection, preparation, and verification of data for human resources related functions. The Human Resources Operations Division is responsible for the benefits and full life cycle of employment, from recruitment to retirement. The current vacancy in Benefits Administration , but the eligibility list established may fill future positions in either Talent Acquisition or Benefits Administration within the Operations Division.
    This position offers competitive salary and excellent benefits, including eligibility for a hybrid work schedule upon successful completion of the probationary period and with Director approval.

    Essential Functions Include But Are Not Limited To

    Plans and designs recruitment and selection materials such as timelines, advertising sources, and the number and type of examination components. Obtains and compiles test questions from various sources for multiple-choice and oral examinations. Reviews test questions with supervisors and subject matter experts. Develops and compiles materials for examinations. Administers selected performance, written, and oral examinations. Coordinates oral interview examinations by contacting raters and conducting orientations for interview panels. Reviews and evaluates job applications for compliance with established standards. Writes job announcements and interviews prospective employees. Prepares and coordinates job advertisements and coordinates payments with user departments. Maintains up-to-date recruitment resources and methods to attract qualified applicants. Verifies, calculates, and inputs data pertaining to employees, classification, compensation, pay incentives, and other payroll data on new employees and separations into the City’s payroll system. Meets with applicants to provide feedback on outcome of examinations. Assists with benefits administration. Posts employee information online using CalPERS automated system. Provides pension estimates and retirement cash-out information. Coordinates the City’s Rideshare Program. Coordinates the City tuition reimbursement program. Updates employee seniority analysis reports. Writes memos and letters on a variety of topics to applicants, organizations, and employees. Gathers, compiles, and evaluates a variety of information and statistical data. May serve as an administrator for the Neogov applicant tracking and onboarding system, and train users. Performs other related functions as assigned.

    Minimum Qualifications

    Some experience performing technician level human resource or administrative duties or two years of experience performing support staff duties in a human resource office; or any equivalent combination of training and experience which provides the following knowledge, skills, and abilities.
    DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES
    Knowledge of: principles and methods of administrative practices and procedures for benefits and recruitment and selection, including recruitment advertising and interviewing, and general human resource operations. Skill in : personal computer operation and Microsoft Office suite software. Ability to : maintain the confidentiality of sensitive personnel information; maintain accurate records; collect and evaluate data; perform mathematical calculations; prepare reports and correspondence; communicate effectively, both orally and in writing; establish and maintain effective working relationships with employees and the general public.
    SPECIAL MINIMUM REQUIREMENT
    Possession and retention of a valid driver’s license, or alternative transportation that reasonably meets operational needs is required for this position.

    Selection Process

    Selection Process:

    All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.

    Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include:

    Written Examination ( Tentatively scheduled for Week of February 9, 2026 ) : (Weight of 50%) will evaluate applicants' knowledge of principles and methods related to the Human Resources Technician position.

    Oral Interview Examination ( Tentatively scheduled for Week of February 23, 2026 ) : (Weight of 50%) will evaluate the candidates' experience, training, education and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score of 70% in order to be placed on the eligible list.

    Candidates need a minimum passing score in order to be placed on the eligible list. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%.

    The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.

    Please visit the following website to view the summary of comprehensive benefits!

    Summary of Benefits

    (under CASA)

    NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana.

    Closing Date/Time: 2/4/2026 11:59 PM Pacific
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Why Government HR Jobs Matter – And How You Can Get Involved

Why Government HR Jobs Matter – And How You Can Get Involved
 

Introduction

Are you passionate about public service and personnel management? A career in government HR offers a unique opportunity to shape the workforce that supports critical public programs. Unlike private-sector human resources roles, government HR jobs have far-reaching impacts on the services millions rely on daily. If you’re interested in contributing to national security, education, or local city functions, a job in government HR might be the perfect fit.

 

What is Government HR?

At its core, government HR is about managing the employees that keep public services running. The role includes all the traditional HR responsibilities—recruitment, compensation, and training—but with an additional focus on public service. In government human resources, you’ll work within a more complex regulatory environment, dealing with policies and laws specific to public-sector employment.

 

The Scope of Government HR

Government HR operates across three primary levels:

  • Federal: HR professionals manage personnel for national departments like the Department of Defense, NASA, or the FBI. These roles can include hiring for positions related to national security or research programs.
  • State: HR professionals at this level work with state agencies such as health services, transportation, or education.
  • Local: These roles support HR needs for city or county departments, such as police, parks and recreation, and public works.
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Each level presents unique challenges but shares a common goal: building and maintaining a strong workforce dedicated to public service.

 

Key Responsibilities in Government HR

Government HR jobs involve a wide range of responsibilities that vary by role and agency but generally include:

  • Recruitment and Staffing: Attracting and hiring qualified candidates for public service positions, often navigating specific regulations around hiring processes and veterans’ preferences.
  • Compensation and Benefits: Administering pay, a deferred compensation plan, dependent care expenses, and benefits such as health, dental, and long-term disability, often offered on a pre-tax basis.
  • Training and Development: Creating programs to enhance government employees’ skills and leadership capabilities, including senior executives.
  • Labor Relations: Managing relationships with unions and handling collective bargaining processes, often within strict legal frameworks.
  • Performance Management: Implementing systems that improve employee performance, set goals, and enhance efficiency.
  • Policy Development: Drafting and enforcing HR policies that comply with government regulations and employment law.
 

Why Choose a Career in Government HR?

Choosing a career in government HR comes with its own set of unique advantages and challenges. Here are some reasons why it might be the right path for you:

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  • Mission-Driven Work: Your work directly impacts public service and contributes to the well-being of your community and country.
  • Complex Regulatory Environment: Navigating a maze of policies, regulations, and employment laws specific to the public sector.
  • Diversity and Inclusion: Government HR professionals are critical in promoting a diverse workforce that reflects the population they serve.
  • Transparency and Accountability: Government HR jobs operate under greater public scrutiny and require adherence to strict ethical standards and responsibility to taxpayers.
  • Work-Life Balance: Many government HR roles offer benefits like more sick leave per calendar year, additional public holidays, and flexible work schedules.

Government HR could be a great fit if you enjoy problem-solving within complex systems, are passionate about public service, and have strong interpersonal and communication skills.

Careers In Government
 

Begin Your Career Journey

Launch your career with Careers in Government! Explore exciting opportunities, connect with passionate professionals, and shape your legacy.

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Qualifications and Skills for Government HR Jobs

A career in government HR typically requires a mix of educational qualifications, technical expertise, and soft skills.

Educational Requirements

  • Bachelor’s Degree: Most government HR positions require a bachelor’s degree in human resources management, business administration, public administration, or social sciences.
  • Master’s Degree: For higher-level positions or faster career advancement, a Master of Public Administration (MPA) or an MBA focusing on HR may be necessary.
  • Certifications: Professional certifications such as SHRM Certified Professional (SHRM-CP), IPMA-HR Certified Professional (IPMA-CP), or Professional in Human Resources (PHR) can make you more competitive in the job market.
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Technical Knowledge

  • HR Laws and Regulations: A solid understanding of employment laws, including the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and the Fair Labor Standards Act (FLSA), is critical in government HR.
  • Government-Specific Policies: Familiarity with the Merit System Principles, veterans’ preference in hiring, and prohibited personnel practices is essential for working within federal agencies.
  • HR Information Systems (HRIS): Proficiency in HR software like Workday, PeopleSoft, or USA Staffing is often required.
  • Data Analysis: Government HR professionals must have skills in data analysis to evaluate workforce metrics, compensation, and performance management.

Soft Skills

  • Communication: Strong verbal and written communication skills are essential for explaining policies to employees, writing reports, and presenting to leadership.
  • Problem-Solving: Government HR professionals must be able to develop creative solutions within regulatory constraints and make quick decisions in high-pressure situations.
  • Ethical Decision-Making: Maintaining confidentiality and adhering to government ethics standards are critical aspects of the job.
  • Cultural Competence: Sensitivity to diversity, inclusion, and equity issues is necessary for building a representative and inclusive workforce.
category036-image-005-careers-in-government
 

Additional Requirements for Government HR Jobs

In addition to education and skills, some government HR roles have specific requirements:

  • US Citizenship: Many federal, state, or local government positions require U.S. citizenship.
  • Security Clearance: Some federal government roles, particularly those related to national security, require security clearance.
  • Residency Requirements: Certain local government jobs may require you to live within the jurisdiction you serve.
 

Steps to Start Your Career in Government HR

If you’re ready to pursue a career in government HR, here are some steps to guide your job search:

  • Gain Experience: Look for internships or entry-level positions within government agencies to gain firsthand experience.
  • Build Your Network: Join professional organizations like SHRM or the Public Sector HR Association (PSHRA) to connect with industry professionals and stay informed about upcoming events.
  • Enhance Your Education: Consider pursuing advanced degrees or certifications in HR or public administration.
  • Stay Informed: Keep up with trends, new policies, and best practices in government HR.
  • Update Personal Information: Ensure your resume reflects your skills, certifications, and experience relevant to government HR roles. After updating, don’t forget to click save to ensure your information is ready for potential employers.
 

Conclusion

A career in government HR offers the chance to contribute to public service in impactful ways, especially within a state agency where you can manage essential services that benefit local communities. You’ll gain valuable experience in navigating complex regulations and providing vital assistance to public employees. If you’re seeking a career with diverse opportunities, strong job security, and room for growth, government HR could be your ideal path. You can begin your job search today and explore the many resources available to help you succeed in this fulfilling field.

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Elevate your career or find the ideal government talent on Careers in Government! Explore and shape the future with us.

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