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  • Homeless Outreach Program Specialist II*

    San Bernardino, California United States SAN BERNARDINO COUNTY, CA Full Time $70,844.80 - $97,344.00 Annually May 17, 2025
    San Bernardino County Employer:

    SAN BERNARDINO COUNTY, CA

    San Bernardino County is located in the heart of Southern California, home to over 2 million residents, encompassing 20,160 square miles from the Nevada State line and the Colorado River to the LA County line. This gives San Bernardino County a diverse climate and geography, from mountains as high as 11,502 feet, to the desert as low as 181 feet, and beautiful valleys in between. Pristine lakes and rivers, snow-capped mountain resorts, flowering deserts, and many other family-oriented recreational attractions take advantage of the natural assets of the area, most within an hour's drive. Families enjoy affordable housing, excellent schools, colleges and universities, and easy access to airports, hospitals, libraries, and parks. The County provides a safe, clean and healthy environment for residents. A variety of shopping and business opportunities abound, in this, the largest County in the contiguous United States.

    Job Description

    The Job

    The Office of Homeless Servicesis recruiting for a Homeless Outreach Program Specialist II*. The incumbent will play a vital role in engaging individuals experiencing homelessness by building trusting relationships, providing peer support, and connecting clients to essential services. This role focuses on reducing barriers to care by leveraging lived experience, understanding of community resources, and familiarity with enhanced case management services offered through Inland Empire Health Plan (IEHP). The ideal candidate will also have the ability to identify and connect clients to appropriate behavioral health services. Under direction, the incumbent will perform administrative and operational program development activities within the Office of Homeless Services; analyze, recommend, and develop policies/procedures and knowledge assets/tools for homelessness programs based on information gathered from homeless outreach activities and relevant data sources. Incumbents serve as the team leader for a small staff engaged in program development activities or serve as an assistant to the department Director and perform other related duties as required.

    Key Responsibilities:
    • Outreach: Conduct field-based outreach to individuals experiencing homelessness, with sensitivity and respect for diverse backgrounds and life experiences.
    • Peer Support: Provide peer support and mentorship grounded in shared lived experience to encourage trust and client engagement. Work with individuals who face significant barriers to stability. Handle cases where clients are not following through with housing commitments or other responsibilities, employing strategies to re-engage them and offer necessary support. Use motivational interviewing and other techniques to help clients overcome barriers to success.
    • Coordinated Care: Support individuals in accessing housing, medical care, behavioral health treatment, and other supportive services. Facilitate warm hand-offs and referrals to behavioral health services, including mental health and substance use disorder programs. Collaborate with case management teams and local service providers to coordinate care and promote client-centered service delivery. Assist in providing temporary relief and crisis management services for individuals experiencing homelessness, ensuring access to emergency shelter, food, and other resources. Offer stabilization and follow-up support as needed.
    • ECM: Maintain working knowledge of IEHP Enhanced Care Management (ECM) services and assist clients in accessing and navigating ECM support.
    • Program Development: Develop and oversee initiatives aimed at addressing homelessness within the county; ensure programs align with the county's homeless services goals and the Continuum of Care (CoC) framework. Conduct analytical studies of organizational systems, policies, and practices. Propose and implement new or modified policies and procedures to improve service delivery and operational efficiency for homeless individuals. Participate in quality assurance meetings and coordinate monitoring of homelessness services to ensure program effectiveness, regulatory compliance, and continuous improvement. Assess the impact of services and recommend changes to improve outcomes for clients. Lead a small team of Program Specialist I's in developing and managing programs designed to support homeless populations, including outreach, shelter services, and housing assistance.
    • Administrative & Case Management Duties: Balance administrative responsibilities, such as maintaining case files, preparing reports, documenting client contacts, referrals, and progress in accordance with program guidelines. Ensure timely, accurate completion of paperwork while prioritizing client engagement and service delivery.
    • County & Community Collaboration: Act as a liaison between various county departments, service providers, community organizations, and the public; collaborate with county departments and community partners to advocate for and deliver coordinated services to individuals experiencing homelessness. Coordinate efforts to solve mutual problems, exchange information, and provide services that align with the county’s homeless services strategy.
    • Training & Capacity Building: Lead or participate in training programs for staff, service providers, and community stakeholders on best practices for supporting individuals experiencing homelessness, including trauma-informed care, harm reduction, housing-first approaches, and de-escalation techniques. Participate in case conferencing and team meetings.


    *Official Job Title: Program Specialist II

    Benefits Overview

    HEALTH BENEFITS

    PAID TIME OFF

    RETIREMENT PERKS
    • Medical & Dental: Family Coverage
    • Vision: Employee Coverage
    • Premium subsidies to offset health costs
    • Flexible Spending Account: Pre-tax account for qualified healthcare expenses
    • Up to 4 weeks accruable vacation with cash-out option
    • 11 days accruable sick leave
    • 15 paid holidays
    • Perfect Attendance Leave
    • Flexible work schedules (in some departments)
    • Generous pension
    • Retirement reciprocity may be available!
    • 457(b) Deferred Compensation
    • Retirement Medical Trust (RMT)

    DCAP Account - County Paid Life Insurance - AD&D Insurance - 529 Savings Plan - Short & Long-Term Disability
    Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement

    Review the Employee Benefits Summary for more Information

    CONDITIONS OF EMPLOYMENT

    Pre-Employment Process: Applicants must pass a background investigation, including credit check, physical examination, fingerprinting, and drug test prior to appointment.

    Travel: Travel throughout the County and State may be required. Employees will be required to make provision for County transportation; travel throughout the State will be at the provision of the employer.

    Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

    Minimum Requirements

    Education: An associate's degree or equivalent ( 60 semester or 90 quarter units) of completed college coursework from an accredited institution, in behavioral/social science, business/public/health care administration, liberal arts, education, or a closely related field. A list of completed college coursework or legible copies of transcripts MUST be submitted with the application if the applicant does not possess an associate's degree or higher in one of the qualifying fields listed above.

    Education Substitution: Two (2) years of additional qualifying experience may substitute for the required education on the basis of one (1) year of experience for one (1) year of education (e.g., twelve (12) months of additional experience substitutes for thirty (30) semester units).

    -AND-


    Experience: Two (2) years of full-time equivalent experience in a housing, human services/social services, behavioral/mental/public health program, or community-based organization performing responsible case management duties, which included one (1) or more of the following areas as primary duties :

    (1) D irect community service engagement with high housing barrier clients, providing support in accessing housing, medical care, behavioral health treatment, and other supportive services;
    (2) Conducting housing assessments and program navigation for emergency shelter placement, transitional housing, permanent supportive housing, and/or permanent housing;
    (3)
    Housing program monitoring and evaluation.

    Experience must include homeless outreach field work. E xperience may be concurrent.

    Important Notes:
    • MLA: Completion of the San Bernardino County Management Leadership Academy (MLA) program will be accepted toward the required coursework on the basis of four (4) quarter units of credit per MLA track completed.
    • Education: Degrees or coursework completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at a college or university accredited by an accrediting association recognized by the United States Department of Education.
    • Experience: Qualifying e xperience, including field-based work, must be clearly demonstrated on the application and supplemental questionnaire.
    • Eligibility Worker experience is not considered qualifying.


    Desired Qualifications

    The ideal candidate will have experience in the following areas in a homeless services program environment:
    • Collaboration Across Departments & Organizations: Experience coordinating efforts across various county departments and entities to support homeless individuals and families.
    • Conflict Resolution and Client Management: Proven ability to manage challenging interactions with homeless clients, using de-escalation techniques with a compassionate, professional approach to resolve conflicts and reach positive outcomes.
    • Client Engagement & Responsibility: Experience employing strategies that help re-engage clients who may struggle with following through with housing commitments and responsibilities; providing support and motivation in reaching housing stability and self-sufficiency.
    • Building & Maintaining Relationships with Service Providers: Ability to build positive and collaborative working relationships with local organizations and stakeholders to enhance service delivery and improve client outcomes.
    • Empathy, Trust, & Direct Service: Ability to build rapport and maintain a client-centered approach in every interaction; understanding the importance of empathy and trust when working with individuals experiencing homelessness.
    • Managing Administrative Duties with Client-Focused Care: Experience balancing administrative tasks with direct, effective, and compassionate service delivery.
    • Public Speaking & Community Engagement: Experience delivering presentations and engaging with diverse audiences on homelessness issues, including addressing difficult questions or concerns.


    Selection Process

    Examination Procedure :
    There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience in the work experience section of your application. Do not refer to a resume; it will not be reviewed.

    Application Procedure :
    Complete and submit the online employment application and supplemental questionnaire by 5:00 PM, Friday, May 30, 2025.

    To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

    If you require technical assistance, please click on the following link to review the Government Jobs online application guide o r contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

    EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

    ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

    Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Please review the Veteran's Preference Policy for information and instructions to request Veteran's Preference points.

    Please click HERE for important Applicant Information and the County Employment Process .

    Administrative Services Unit

    The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

    For a summary of benefits, please click here .

    Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

    Closing Date/Time: 5/30/2025 5:00 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Top Project Manager Government Jobs: A Comprehensive Guide

Top Project Manager Government Jobs: A Comprehensive Guide
 

What is a Project Management Professional?

A project management professional is a certified expert in managing projects from initiation to completion. These professionals possess the skills, knowledge, and experience to lead projects and teams to achieve specific objectives. Project management professionals are highly sought across multiple industries, including government, IT, finance, and construction.

They are responsible for planning, organizing, and controlling resources to ensure projects are completed on time, within budget, and meet quality standards. With the demand for skilled project managers rising, this profession offers job security and ample opportunities for career growth.

 

Benefits of Working in Government Project Management

  • Inclusive work environment: Government project managers work in environments that promote diversity and encourage collaboration.
  • National security: Many projects in the government sector directly contribute to the nation’s security and welfare.
  • Training and development programs: Government jobs often provide access to extensive professional development programs to enhance skills and knowledge.
  • Career advancement: Opportunities to work on high-profile projects can lead to promotions and long-term career growth.
  • Job stability: Government jobs offer long-term employment stability, allowing project managers to focus on their professional growth.
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  • Comprehensive benefits packages: Government employees typically enjoy benefits such as health insurance, retirement plans, and paid leave, making these jobs highly desirable. Many government agencies also provide additional perks like tuition reimbursement for ongoing education, supporting further development in project management.
  •  

    Types of Government Project Manager Jobs

    • Assistant Vice President: This role oversees project management operations and provides strategic project direction.
    • Project Manager: Manages the execution of projects from start to finish, ensuring deadlines, budget, and quality standards are met.
    • Senior Project Manager: Leads multiple projects and guides junior project managers.
    • Project Coordinator: Assists project managers with scheduling, budgeting, and other administrative tasks.
    • Program Manager: Oversees large-scale projects and ensures alignment with the organization’s goals.
     

    Key Skills for Government Project Managers

    category051-image-002-careers-in-government
    • Communication: Strong interpersonal and written communication skills to work with stakeholders, team members, and clients.
    • Planning: Ability to develop project plans that outline goals, timelines, and resources.
    • Project management knowledge: Understanding Agile, Scrum, and Waterfall methodologies.
    • Project management tools: Proficiency in MS Project, Asana, or Trello tools.
    • Problem-solving: Ability to identify risks and implement effective solutions to keep projects on track.

    In addition to these skills, government project managers must be adaptable and able to navigate the unique challenges posed by working in the public sector. This includes managing complex regulations, working with diverse teams, and ensuring transparency and accountability at every project stage.

     

    Education and Certification Requirements

    • Bachelor’s degree in project management, business, or a related field.
    • Certification such as Project Management Professional (PMP) or Agile.
    • A Master’s degree is often preferred for senior roles.
    • Continuous professional development to stay current on project management trends and best practices.
     

    Government Agencies Hiring Project Managers

    1. Department of Defense (DoD)
    2. NASA
    3. Department of Homeland Security (DHS)
    4. General Services Administration (GSA)
    5. Environmental Protection Agency (EPA)

    Many other federal and state agencies also hire project managers, offering a broad range of various opportunities across various sectors. Whether you’re interested in infrastructure, healthcare, or environmental projects, government roles are available in nearly every field.

     

    Job Responsibilities and Duties

    • Lead projects by developing plans, managing teams, and coordinating with stakeholders.
    • Ensure projects are completed on time, within budget, and to the desired quality standard.
    • Use project management tools to monitor progress and generate reports.
    • Collaborate with stakeholders to manage expectations and deliver projects successfully.
    • Conduct regular risk assessments to ensure that potential issues are identified early and addressed promptly.
    category051-image-003-careers-in-governmen

    Government project managers are also responsible for ensuring that projects comply with regulations and policies specific to their department or agency, adding a layer of responsibility.

     

    Work Environment and Conditions

    • Work primarily occurs in an office setting, though occasional travel to project sites may be required.
    • Team collaboration in a fast-paced environment is essential.
    • Utilize project management tools to monitor and execute tasks.
    • Participate in training programs to continuously upgrade skills.
     

    Salary and Benefits

    • Competitive salary depending on experience and location.
    • Comprehensive benefits packages, including health insurance and paid time off.
    • Access to ongoing training and career advancement opportunities.
    • An inclusive work environment that values collaboration.
    • Government project managers often benefit from pension plans or other retirement schemes, ensuring long-term financial stability after their careers.

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    Career Advancement Opportunities

    • Opportunities to work on high-profile projects that can accelerate career growth.
    • Access to development programs to upgrade your skills.
    • Collaboration with senior stakeholders and leadership, creating opportunities for promotions or lateral career moves.
    • Networking opportunities with professionals across different government sectors, opening doors to new and exciting projects in the future.
     

    Managing Financial Data in Government Projects

    category051-image-004-careers-in-government
    • Develop project budgets and manage expenses.
    • Use financial data to guide decision-making processes.
    • Identify and mitigate financial risks to ensure projects remain within budget.
    • Collaborate with financial managers to ensure accurate reporting and cost control.
    • Perform cost-benefit analysis to ensure public funds are utilized efficiently and effectively.
     

    How to Apply for Government Project Manager Jobs

    1. Search job openings on USAJOBS or directly on government agency websites.
    2. Submit an online application: Include your resume, cover letter, and requested materials.
    3. Prepare for interviews: Review commonly asked questions and prepare responses aligned with the project management field.
    4. Follow-up: Consider sending an email message or call to confirm your application status after submission.
    category051-image-005-careers-in-governmen

    Thoroughly review the job descriptions and requirements before submitting your application. Government job applications often require additional documentation, such as security clearances or proof of citizenship.

     

    Project Management Tools and Software

    • MS Project: Widely used for planning and managing projects.
    • Asana: Helps manage tasks, timelines, and team workflows.
    • Trello: A visual task management tool commonly used in project management.
    • Jira: Primarily used for projects in software development.
    • Smartsheet: A versatile platform for managing projects and tracking progress.
     

    Professional Development and Training

    • Project Management Institute (PMI): Offers training, certifications, and industry resources.
    • Coursera: Provides online courses for professional development in project management.
    • LinkedIn Learning: Access courses focusing on beginner and advanced project management skills.
     

    Conclusion

    Government project management offers a challenging yet rewarding career path. With solid planning, project management, and development skills, professionals can significantly impact their roles. Opportunities for career growth, access to development programs, and the chance to work on high-stakes projects make government project management attractive for many.

    By honing your project management expertise and staying current with industry standards, you can pave your way toward a fulfilling career in government project management. Additionally, the security, benefits, and career development opportunities available in government roles make this an ideal career path for those looking for long-term growth and impact.

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