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  • Public Information Representative I/II - Energy Department

    San Jose, California United States CITY OF SAN JOSE Full Time $93,868.32 - $114,070.32 Annually May 30, 2025
    City of San Jose Employer:

    CITY OF SAN JOSE

    SanJoseCA.gov is the City of San José’s public website, offering information for our community 24/7. The City of San José is a large organization offering a wide variety of services and programs, and the website is intended to make it easier to find information about these services online.The purpose of the City website is to provide information of the City's choosing to the public in order to conduct the City’s business and promote the City's goals as guided by the City Council. The City’s website and the selection of sites to which any of them may be linked are not intended to serve as a forum for free discussion. Ample facilities for free expression are available both on the Internet and in the physical world. Instead, the City’s website is intended to serve the City’s need to make useful and practical information available to residents, businesses, and visitors which facilitates provision of a City service or furthers another specifically articulated purpose of the City.You can search our website by City services, department directory, or by topic. If you are looking for information on City policies and ordinances, try searching the City Council meetings, agendas and minutes database, the City Policy Manual or the Municipal Code. The Mayor’s Office, the City Council, Boards and Commissions, and most City departments and offices are represented on SanJoseCA.gov. You can also find certain City departments and programs via separate websites for Mineta San José International Airport, Police Department, Public Library and Happy Hollow Park & Zoo.You can find more information about City programs, services, and events through CivicCenterTV (Cable Channel 26), by subscribing to City News and Information, and by following us on Facebook, Google+, and Twitter.    

    Apply Now View job Employer Profile

    Job Description

    Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

    The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

    About the Department

    San José Clean Energy, or SJCE, is San José’s local, not-for-profit electricity supplier operated by the City of San José’s Energy Department. Since 2019, our dedicated and motivated team has provided clean energy for residents and businesses at competitive rates, while also offering community programs, local benefits, and increased transparency and accessibility. SJCE serves nearly 350,000 customer accounts, and has contracted for more than 1 GW of power.

    Joining our team means that you will be making a big impact on the fight against climate change SJCE plays an important role in meeting San José’s ambitious goal to be carbon neutral by 2030 and in implementing the City’s climate action plan, Climate Smart San José. Thank to SJCE San Jose has one of the cleanest energy mixes of any large city and offers a 60% renewable product and a 100% renewable product.

    Serving our community with respect and integrity is at the core of what we do. We center equity, diversity, inclusion and belonging in our work. The department also hosts active staff-led Culture and Racial Equity committees, and has won awards for its education and outreach work with Spanish and Vietnamese-speaking communities.

    For more information about San José Clean Energy, please visit: www.sanjosecleanenergy.org.

    Position Duties

    The Energy Department seeks to fill one (1) full-time Public Information Representative I/II who is an experienced and savvy communicator with strategic and tactical abilities. This position will report to the Public Information Manager and be part of a marketing and communications team that develops educational resources, communications/media strategies, and marketing campaigns for the Energy Department.

    The Energy Department seeks a dynamic, creative, and committed communications professional to help the department best serve San José's rich cultural diversity. The Public Information Representative I/II will demonstrate excellent writing and speaking skills; execute program campaigns; experience in project planning and management, analytics, community outreach, graphic design, video production, and social media; possess a positive can-do attitude, initiative, curiosity, and cultural awareness, with experience in serving a diverse community; be able to multitask; and have outstanding interpersonal and customer service skills. Flexible working hours may be required; some work will occur during evenings and/or weekends as needed.

    Typical responsibilities include but are not limited to:
    • Assisting the Public Information Manager and Senior Public Information Representative in executing communications plans for public outreach. This includes establishing and meeting appropriate goals and objectives, identifying target audiences, recommending tactics and evaluation methods, determining project budgets, applying the latest communication technologies and tools, setting evaluation standards, and gathering measurement data to ensure an effective public awareness campaign.
    • Creating and implementing public outreach campaigns by meeting with program staff, preparing campaigns and budgets, deploying tactics, and evaluating campaign effectiveness.
    • Presenting to community groups as a representative of San José Clean Energy.
    • Writing and editing various communications materials, including brochures, flyers, web pages, newsletters, news releases, advertisements, memos, surveys, and reports.
    • Engaging customers with appropriate writing style and tone and interpreting lengthy concepts and messages into creative, impactful online, print, and social media content.
    • Manage a social media calendar and strategically time posts. Experience using Canva, iMovie, or a similar program for quick social media graphics is a plus.
    • Manage the creative production process, including developing timelines, providing creative direction to graphic designers, overseeing printing and mail-house services, and negotiating media purchases.
    • Using Brillion, the SJCEs Content Management System (CMS), to create and update marketing lists.
    • Proficient in WordPress, Constant Contact, and MS Office (Word, Excel, PowerPoint).
    • Utilizing web best practices for managing and designing website content.
    • Ability to use iMovie and Adobe Creative Suite (Illustrator, Photoshop, Premiere, and Acrobat Pro, and skills with InDesign) are a plus.


    Minimum Qualifications

    Public Information Representative I

    Education: Bachelor’s degree from an accredited college or university in journalism, communications, advertising, marketing, public relations, public administration, or closely related field.

    Experience: No minimum experience required.
    Acceptable Substitutions: Additional years of professional experience in public relations, public information, or other related experience maybe substituted for education on a year-for-year basis up to two years.

    Public Information Representative II

    Education: Bachelor’s degree from an accredited college or university in journalism, communications, advertising, marketing, public relations, public administration, or closely related field.
    Experience: Two years of progressively responsible professional public information, marketing, or public relations experience.

    Acceptable Substitutions: No substitution for education.

    Other Qualifications

    The ideal candidate will posses the following competencies, as demonstrated in past and current employment history.

    Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

    Political Skill: In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization.

    Customer Service: Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

    Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

    Initiative: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.

    Computer Skills: Experienced with common business computer applications including but not limited to: MS Outlook; MS Word; MS PowerPoint; MS Access; MS Excel; Vision, Word Press or other CMS platforms; video programs: iMovie and Premiere, Adobe Creative Suite (InDesign, Photoshop, Illustrator).

    Multi-Tasking: Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).

    Desirable Qualifications:

    Knowledge of:
    • Media relations principles and methods.
    • Marketing principles and techniques, including digital marketing and campaigns.
    • Principles of project management.
    • Organizations and resources relevant to the services provided by the department.
    • The City’s practices and procedures, including purchasing, financial management, budgeting, and personnel administration.

    Ability to:
    • Develop, maintain, and use websites, communications technology, and social media platforms.
    • Initiate, develop, and maintain productive working relationships with a wide variety of public and private agencies, organizations, and vendors.
    • Plan, organize, and coordinate a variety of special events and promotions. Ability to read and write another language.
    • Effectively organize and carry out multiple tasks simultaneously.
    • Relate effectively with people from a wide variety of cultures and backgrounds.
    • Translate complex information into understandable terms in order to engage a variety of audiences.

    Experience with:
    • Advanced graphic, photography, video, multimedia, and presentation production. Public outreach, community relations, and public engagement.
    • Strategic communications planning.


    Additional Information:

    Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

    You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

    Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

    This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

    Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

    The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

    For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

    In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

    Closing Date/Time: 6/9/2025 11:59 PM Pacific
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Top Government Public Affairs Jobs: A Comprehensive Guide

Top Government Public Affairs Jobs: A Comprehensive Guide
 

What is Public Affairs?

Public affairs refers to the relationship between an organization and its stakeholders, including government officials, policymakers, and the general public. Professionals in public affairs work to advance organizational goals and interests through strategic communications and relationship-building efforts.

Public affairs is a vital function within government and private organizations, ensuring their interests are represented in political and legislative decisions. In many cases, government public affairs jobs focus on navigating the relationship between organizations and government bodies, facilitating a better understanding between them.

 

Types of Public Affairs Jobs

The field of public affairs includes a variety of job titles, each with specific responsibilities. Some of the most common government public affairs jobs include:

category053-image-001-careers-in-government
  • Government Affairs Specialist: This professional tracks legislation and influences policy decisions.
  • Public Policy Analyst: This role involves researching and providing policy recommendations to support organizational interests.
  • Public Affairs Manager: Manages communications between the organization and key stakeholders, often focusing on media relations and crisis communications.
  • Legislative Affairs Specialist: Monitors legislation and ensures that the organization complies and responds to changing laws.
 

Public Affairs Job Roles

Senior Director of Public Affairs

The senior director of public affairs position carries significant responsibility. This professional oversees the organization’s public affairs strategy, manages government relationships, and handles media interactions, including issuing news releases. They also ensure that communications with domestic audiences are clear and align with the organization’s goals.

Vice President of Public Affairs

A vice president of public affairs plays a strategic role within an organization, typically focusing on high-level public affairs campaigns. They often manage multiple departments and coordinate with government bodies to influence policy in the organization’s favor.

Government Affairs Specialist

A government affairs specialist tracks legislative changes and analyzes their potential impact on the organization. This role often involves collaborating with domestic audiences and stakeholders, including Washington, DC officials, and other political hubs.

Public Policy Analyst

Public policy analysts conduct research to assess policy initiatives, offering recommendations to help the organization navigate the complexities of government regulations. Many qualified candidates for this role have experience in both public and private sector work, where policy analysis is critical to decision-making.

 

Top Government Agencies for Public Affairs Jobs

Several government agencies are known for offering jobs in government public affairs. These agencies provide opportunities to work at the intersection of policy, communication, and government relations:

  • National Science Foundation: Offers public affairs positions related to science policy and public communication.
  • Department of Defense: Public affairs positions in this department often focus on defense policies and interactions with military branches, such as the Air Force.
  • Department of Health and Human Services: Public affairs roles here focus on health policy and community engagement, working to communicate key public health initiatives.
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Key Responsibilities and Skills

Public affairs professionals manage various tasks, from media relations to policy development, and must possess excellent communication skills to build stakeholder relationships.

Media Relations and Crisis Communications

Professionals in public affairs often manage the organization’s response to media inquiries and issue news releases when necessary. This is particularly important for managing crisis communications.

Public Policy Development and Analysis

Developing and analyzing public policy is a core responsibility for public affairs professionals. Those in government public affairs jobs conduct extensive research to provide strategic advice to their organizations.

Community Outreach and Engagement

Many public affairs professionals work with community stakeholders, ensuring the organization maintains a positive relationship with the public. This may also include outreach to non-profits like the humane society, which often collaborate with public agencies on key initiatives.

 

Education and Work Experience Requirements

category053-image-003-careers-in-government

Qualified candidates typically need a bachelor’s degree in public affairs, political science, or a related field to be considered for most government public affairs jobs. Experience working in government or with community outreach is also valued.

Organizations often look for candidates with experience performing strategic planning and leadership roles for higher-level positions such as vice president or senior director. Experience in cities like Washington DC, San Francisco, or Oklahoma City can also be advantageous, as these locations are key hubs for public affairs work.

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Public Affairs Job Salaries and Benefits

Salaries for government public affairs jobs vary depending on the job title and location. For example, wages in San Francisco or Washington, DC, may be higher due to the cost of living. Average salaries for public affairs professionals typically range between $60,000 and $120,000, with additional benefits such as health insurance, retirement plans, and paid time off.

Career Advancement Opportunities

Public affairs offers numerous opportunities for career advancement. Many professionals start in entry-level roles and work in senior positions like vice president or executive director. Specialization in legislative affairs or public policy can further enhance career prospects.

 

Finding and Applying for Public Affairs Jobs

For those seeking a career in public affairs, there are several avenues to explore:

  • USAJobs: This is the primary portal for finding government public affairs jobs within federal agencies.
  • LinkedIn: Networking and job listings on LinkedIn can help you connect with professionals in the field and discover job opportunities.
  • Public Affairs Council: This professional organization provides public affairs professionals access to job listings, career resources, and networking opportunities.
category053-image-004-careers-in-government

Resume and Cover Letter Tips

When applying for public affairs jobs, it’s important to customize your resume and cover letter for each position. Highlight relevant experience in public affairs, government relations, and community engagement. Be sure to include any experience in public policy analysis or media relations.

Interview Preparation and Assessment

In interviews for public affairs roles, employers often ask about your experience in policy analysis, media relations, and government outreach. Be prepared to discuss your skills in managing communications with domestic audiences, issuing news releases, and working with government agencies.

Career Advancement and Professional Development

Many professionals in public affairs find opportunities for leadership roles, such as vice president or senior director. Additionally, public affairs offers opportunities for specialization in policy areas, allowing professionals to focus on topics of personal interest.

Army Training and Public Affairs

Public affairs professionals within government agencies, including those in defense roles, may benefit from army training or experience in military branches such as the Air Force. Understanding military operations can be critical in developing effective public affairs strategies in defense-related positions.

 

Conclusion

Public affairs is a growing field that offers many career advancement and specialization opportunities. Whether you’re interested in working for a federal agency, a private company, or a non-profit like the humane society, there are numerous pathways to success.

With the right combination of education, experience, and networking, qualified candidates can find fulfilling careers in government public affairs jobs, helping to shape policy, build relationships, and ensure that their organizations are well-represented in the public arena.

Future Outlook for Public Affairs Jobs

The demand for public affairs professionals continues to grow, particularly in key cities like Washington DC and San Francisco. There are significant opportunities for advancement in this field, particularly for those with a strong background in media relations, policy analysis, and community engagement.

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