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  • Police Records Supervisor

    300 Austin Ave, Waco, Texas 76701 United States CITY OF WACO, TEXAS Full Time See Position Description Sep 17, 2025
    City of Waco Employer:

    CITY OF WACO, TEXAS

    Waco is centrally located in the heart of Texas on the I-35 corridor midway between Dallas-Fort Worth and Austin. This progressive and diverse city with a vibrant community spirit offers major attractions, museums, recreation, and abundant shopping to more than 140,000 residents. Waco is the 25th largest city in Texas and the county seat of McLennan County. Waco is not only briming with Texas history, economic opportunity, and a rich variety of cultural experiences, it is also a major seat of high learning within three major colleges in its city limits including Baylor University, Texas State Technical College and McLennan Community College. The city is also the birthplace of Dr. Pepper, the Texas Ranger Hall of Fame Museum and the Texas Sports Hall of Fame.  Waco boasts one of the biggest and best municipal parks in Texas, Cameron Park. While the park is located in the middle of downtown situated on the Brazos and Bosque River it hosts numerous races, triathlons, boat races and much, much more. Governance and Organization Waco is a home rule city with a council-manager form of government. The City Council is comprised of a Mayor, elected at-large, and five City Council members representing single-member districts, all serving two-year terms. The City Council sets the tax rate, approves the budget, appoints members to City boards and commissions, enacts City ordinances, and appoints the City Manager, City Attorney, City Secretary, and the Municipal Court Judge. The City has a strong Financial Management Policy that guides the operation and delivery of quality City services, contributes to excellent AA+ and Aa1 bond ratings, and maintains an unassigned fund balance reserve in the General Fund equal to 28% of current year budgeted expenditures. The City of Waco has more than 1,600 employees and a total operating budget of over $400 million. The City provides a full range of municipal services including a regional airport, animal services, building inspections, code enforcement, convention and visitors bureau, emergency management, housing and community development, economic development, fire, public health, library, municipal court, parks and recreation, planning, police, public works, Texas Ranger Hall of Fame Museum, utilities and zoo operations.   The City Council and City Manager are committed to the mission of providing exemplary municipal services for citizens and visitors in a collaborative and transparent manner while honoring the public’s trust. Waco values include providing excellent and innovative services, promoting equality and inclusion, focusing on teamwork, investing in people and always doing the right thing. With the City of Waco, you will find our home; where everyone belongs and thrives as move forward together.

    Job Description

    Summary

    Minimum Starting Salary: $23.5281 per hour

    The City of Waco Seeks:

    A Police Records Supervisor who has the capacity to supervise a public records work group and train staff. If you are detail-oriented, organized, enjoy working with the public, and can maintain strict confidentiality, this position may be for you. Apply now!

    Minimum Qualifications;
    Required:
      ◦ High school diploma or GED equivalent
      ◦ Three years of experience within in a related setting
      ◦ Or an equivalent combination of education and experience
      ◦ Specific technical training and certifications are required:
        ◦ National/Texas Crime Information Centers (NCIC/TCIC) within six months from date of hire.
        ◦ Depending on the needs of the City, additional licenses and certifications may be required.

      ◦ Must be able to pass a Criminal Justice Information Services (CJIS) background screening.
      ◦ Must complete Police Department Background Packet (the packet will be sent after the position closes)
      ◦ Must be able to pass a polygraph.
      ◦ Must possess a valid Texas Driver’s License.
    Preferred :
      ◦ Associate's Degree In Business, Criminal Justice, or a related field and
      ◦ One year of supervisory experience

    Position Description:

    Under basic supervision, supervises staff and functions of Public Records work group for the Waco Police Department (WPD), in compliance with City procedures and state laws and regulations.

    Essential Functions:
      ◦ Supervises a Public Records work group; assures that appropriate services are provided, and work is performed in compliance with state laws, City policies, and WPD quality standards; interprets and enforces policies and procedures governing confidentiality requirements and release of police records and information.
      ◦ Supervises and trains staff; assigns work, conducts performance evaluations, and resolves personnel issues; reviews work performance and assures that quality and timeliness standards are met; meets regularly with staff to discuss and resolve technical issues, workload, and records system integrity.
      ◦ Processes a variety of public records and information requests; answers inquiries and explains policies and procedures; provides information and assistance within scope of authority; prepares activity reports.
      ◦ May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency.


    The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds.

    To learn more about the benefits offered, visit our Benefits page.

    Why Work For Waco:
      ◦ Meaningful and challenging work
      ◦ Make a difference and improve communities
      ◦ Competitive Salary and Benefits
        ◦ Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
        ◦ Mandatory TMRS Retirement Plan with a 2:1 City Match
        ◦ Education Assistance Program
        ◦ Paid Parental Leave
        ◦ Employee Assistance
        ◦ Longevity Pay
        ◦ And More!

      ◦ Chance to do work you are passionate about
      ◦ Desire to give back


    Closing Date/Time: 10/3/2025 12:00 AM Central

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Top Records Management Jobs in the United States

Top Records Management Jobs in the United States
 

What is Records Management?

Records management involves creating, maintaining, storing, and securely disposing of records. This process ensures that documents comply with legal regulations and organizational policies. Records management is vital in improving transparency, reducing risk, and supporting business decision-making. Whether dealing with physical or digital files, proper records management is essential across various industries, including government, healthcare, finance, and education.

 

Career Paths in Records Management Jobs

Records management jobs offer a range of opportunities for professionals. Some of the most common roles include:

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  • Records manager
  • Archives manager
  • Information manager

With more experience, there are advancement opportunities, such as:

  • Senior records manager
  • Director of records management
  • Chief information officer

Specializations include digital preservation, archival research, and records appraisal. Professionals can also explore related fields such as compliance, data management, and information technology. The exact career path depends on your location, industry, and level of expertise.

 

Top Industries Hiring for Records Management Jobs

Many industries need professionals in records management jobs, including:

  • Government agencies: Organizations like the National Archives and Records Administration (NARA) hire professionals to maintain compliance and secure records management.
  • Healthcare organizations: Hospitals and research institutions need records management experts to manage patient records and adhere to regulations.
  • Financial institutions: Banks, insurance companies, and investment firms require records management to ensure regulatory compliance and data protection.
  • Educational institutions: Schools, colleges, and universities employ records managers to handle student records and other institutional data.
  • Private companies: Law firms, consulting firms, and other businesses rely on records management professionals to keep their records secure and organized.
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Key Skills and Qualifications for Records Management Jobs

A bachelor’s degree in business administration, information science, or a related field is often required to succeed in records management jobs. Key skills include:

  • Strong organizational and problem-solving abilities
  • Effective communication and team coordination
  • Familiarity with records management software and technology

It is also important to handle technical requirements, such as verifying you are human when accessing sensitive records or systems. Certifications like Certified Records Manager (CRM) or Certified Information Professional (CIP) benefit career growth.

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Job Outlook and Salary for Records Management Jobs

The job outlook for records management jobs is promising as more organizations recognize the importance of compliant record-keeping. On average, records managers in the United States earn around $60,000 per year, although salaries vary by industry, location, and experience.

Professionals in these roles may encounter technical issues, such as a ray ID error when accessing certain online records management systems. These technical difficulties usually take a few seconds to resolve. As more industries rely on accurate records management, the demand for skilled professionals will continue to grow.

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Top Cities for Records Management Jobs

Several U.S. cities are known for their demand for records management jobs. These cities are home to industries that heavily rely on data management and compliance:

  • Washington, D.C.: The concentration of government agencies makes this city a hub for records management professionals.
  • New York City: Financial institutions and law firms create significant demand for records managers in this city.
  • Los Angeles and San Francisco: These cities’ tech and entertainment industries rely heavily on efficient records management.
  • Chicago and Houston: These cities are centers for healthcare and finance, driving demand for records management professionals.
  • Boston, Philadelphia, and Atlanta: Each city offers numerous opportunities for records managers.
 

Resources for Records Management Job Seekers

For those pursuing a career in records management, there are various resources available:

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  • National Archives and Records Administration (NARA): Offers job listings and resources for professionals in the field.
  • Society of American Archivists (SAA): Provides job listings, training, and certification programs.
  • Institute of Certified Records Managers (ICRM): Offers certifications and resources for records managers.
  • Records Management Society (RMS): Provides networking and job listings for professionals.

Additionally, online job boards like LinkedIn and Indeed are great resources for finding records management jobs.

 

Education and Training for Records Management Jobs

Education and training are crucial to advancing in records management. Many universities offer business administration, information management, or records management degree programs. Additionally, certifications such as CRM or CIP can enhance your career opportunities.

Professionals in records management should also be prepared to troubleshoot minor issues, such as when a site requires verification or when systems are slow to respond. Staying up to date with industry best practices and evolving technologies is essential for success.

 

Career Advancement in Records Management

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Advancing in records management jobs offers numerous pathways for growth. With experience, professionals can move into senior roles, such as director of records management or chief information officer. Other ways to advance include earning certifications like CRM or CIP, specializing in digital preservation, and expanding professional networks.

By attending industry conferences and participating in training, professionals can stay ahead of industry trends and improve their skills. Staying adaptable is key as records management evolves with new regulations and technology.

 

Conclusion

Records management jobs are essential to ensuring compliance, security, and efficiency across industries. As more organizations recognize the importance of effective records management, the demand for skilled professionals grows. Whether in government, healthcare, or finance, records managers are crucial in keeping information safe and accessible.

By focusing on education, certification, and staying current with industry trends, records management professionals can advance their careers and contribute to their organizations’ success. Managing sensitive information efficiently, staying ahead of technological updates, and ensuring smooth operations may take a few seconds, but it ensures long-term success in this essential field.

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