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Job Description

◦ Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
◦ Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback
◦ Act as an ambassador by understanding and fostering the organization's mission and vision
◦ Exhibit pride in self, the department, the city and the community; conduct self in a professional manner
◦ Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior
◦ Address difficult or contentious issues in a constructive manner
◦ Support/promote change; demonstrate flexibility and takes calculated risks when appropriate
◦ Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
◦ Work to continuously improve the efficiency and effectiveness of the service or product being delivered
◦ Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
◦ Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences

◦ Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
◦ Recognize personal strengths and weaknesses and target areas for personal self-development
◦ Demonstrate initiative in performing job tasks
◦ Exhibit problem-solving skills leading to sound judgment and quality decisions
◦ Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently
◦ Communicate effectively with individuals and groups using clear and concise verbal and written communications
◦ Demonstrate accountability for work and take ownership in job performance
◦ Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product

◦ Utilize knowledge of:
◦ Federal, State and local chemical health and safety, air, water, solid waste, hazardous waste, above/underground storage tank regulations, transportation and Uniform Fire Code articles related to the storage of hazardous materials and flammable liquids
◦ Environmental management systems
◦ Environmental policy and planning principles
◦ Personal computer software applications including the geographical information system (GIS)


◦ Analyze, evaluate, and initiate environmental compliance directives
◦ Create clear and concise written documents regarding policies and programs and then provide training on such policies
◦ Communicate effectively, verbally and in writing, and to prepare comprehensive report writing
◦ Exercise independent judgment in planning work details, prioritizing projects and technical recommendations which includes completion of projects in a timely, detailed manner
◦ Establish and maintain effective working relationships with employees, consultants/contractors, and the general public
◦ Travel to various City facilities for meetings, trainings, inspections and compliance monitoring
◦ Work on several projects simultaneously and be able to adapt to rapidly changing priorities
◦ Maintain a strong organizational orientation and perspective
◦ Demonstrate effective interpersonal skills, including listening, plus a high emotional intelligence and self-awareness
◦ Demonstrate skills and knowledge of environmental compliance program administration as applied to program research, analysis, writing and evaluation
◦ Plan, organize and prioritize tasks effectively to meet project deadlines and objectives.
◦ Use analytical and critical thinking skills to identify patterns, assess complex information, and make conclusions
◦ Act in a professional manner at all times and maintain proper confidentiality as required

◦ Develops policies and procedures for environmental compliance and coordinates with departments to integrate policies and procedures into operations
◦ Interprets environmental regulations and translates them into actionable internal processes
◦ Partners with employees within each operation to ensure compliance
◦ Develops, implements and maintains a citywide environmental management system (EMS) to monitor environmental compliance citywide
◦ Identify opportunities to improve environmental compliance and reduce risk
◦ Performs site assessments of facilities and operations to verify compliance
◦ Documents findings, flags issues, and partners with employees to address corrective actions
◦ Participates in external inspections or site visits by regulatory bodies
◦ Tracks regulatory deadlines and completes permit and reporting requirements
◦ Coordinates contractual assistance for sampling, lab testing and any associated reporting
◦ Ensure facilities properly store and dispose of hazardous materials
◦ Manages citywide hazard communication program
◦ Works with departments to maintain citywide inventory of safety data sheets (SDS) for all chemicals
◦ Ensures proper chemical storage, labeling and handling procedures

◦ Oversees environmental compliance operating and CIP budgets and makes budget recommendations
◦ Solicits contractual assistance for specialized environmental compliance work and keeps contracts and amendments up to date
◦ Maintains organized and up-to-date files of assessments, permits, test results, violations, and environmental data
◦ Ensure all environmental records meet legal and policy requirements for retention and accessibility
◦ Hires interns to assist with specific aspects of the environmental compliance program

◦ Support the development and delivery of environmental training
◦ Educate employees and contractors on procedures for handling chemicals, disposing of waste, or reporting spills
◦ Communicate program updates to internal stakeholders through various channels and serve as main point of contact for environmental compliance questions
◦ Participate on the citywide Safety Committee and other citywide teams
◦ Assist with the oversight of the centralized recycling site
◦ Inform and educate the public about environmental requirements and best practices
◦ Update external-facing website and Recycle Right guide to assist residents with recycling and disposal questions
◦ Participate in local and regional environmental compliance groups to stay current with industry trends and build relationships

◦ Minimum of five (5) years of experience in environmental compliance
◦ Experience in project management, with the ability to plan, organize and prioritize tasks effectively to meet project deadlines and objectives
◦ Ability to obtain the 40-hour HAZWOPER certification, or ability to obtain certification within 30 days of hire
◦ A valid driver’s license and safe driving record

◦ Bachelor’s degree in environmental science, chemistry, engineering, biology, physical science, or closely related field
◦ Experience with environmental compliance in local government operations
◦ Experience implementing an Environmental Management System (EMS)
◦ Experience designing and delivering training on environmental compliance topics

◦ Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing sometimes for extended periods
◦ Frequent squatting, reaching above shoulder and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing and reaching below shoulder to store documents, material and supplies
◦ Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment
◦ Frequent lifting, carrying, push/pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing/pulling of up to 25 pounds with dollies and cart

◦ Background checks will include employment references and criminal history and when applicable, credit check, driver’s license record, education verification
◦ Pre-employment drug screen
◦ Must be legally entitled to work in the United States

◦ Health and Dental
◦ Flexible Spending
◦ Pension/Retirement Plans
◦ Term Life Insurance
◦ Long-term Disability
◦ Survivor Benefits
◦ Wellness Program
◦ Leave program that provides for vacation, holidays, sick leave, major illness, on the job injury, and administrative reasons
◦ Career Development Program
◦ Tuition Reimbursement Program

◦ Less than 3 years - 0%
◦ 3 to 4 years - 60%
◦ 4 to 5 years - 80%
◦ Over 5 years - 100%
◦ For employees age 55 and older, the employer contributions are 100% vested