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  • Business Process Specialist - Reliability Compliance Program

    Austin, Texas United States City of Austin, TX Full Time Apr 19, 2025
    City of Austin Employer:

    City of Austin, TX

    The City of Austin This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.  Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.  The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.  Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.  There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone. City Government The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.  The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.  The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

    Apply Now View job Employer Profile

    Job Description

    Minimum Qualifications

    • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job.
    • Experience may be substituted for education up to a maximum of four (4) years.


    Licenses and Certifications Required:
    None.
    Notes to Applicants
    This position will perform professional level work involving research and analysis of a variety of routine/semi-routine administrative and operational support duties in project management, quality management, performance measurement, change management and business process improvement. The employee will provide support and assistance to Reliability Compliance Office, Records & Information Management and operational work groups. Also provides administrative support to Reliability Compliance Office and Records & Information Management personnel.

    Critical:

    This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

    Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

    Employment Application:


    • The City of Austin employment application is an official document; incomplete applications will not be considered.
    • Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
    • The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
    • Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
    • Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.


    If you are selected as a top candidate:
    • Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. You must also provide proof of your professional licenses or certifications.
    • If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.


    Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing.

    CRIMINAL HISTORY BACKGROUND CHECK :
    The top candidate will be subject to a minimum 10 year criminal history background check.

    NERC
    This position will require yearly NERC Clearance
    Pay Range
    $29.23 - $36.54

    Hours
    Monday through Friday
    8:00 a.m. to 5:00 p.m.
    Job Close Date 05/01/2025 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 4815 Mueller Blvd., Austin, TX 78723 (Hybrid) Preferred Qualifications
    1) Experience using Microsoft Office Suite with demonstrated advanced use of SharePoint
    2) Experience working with databases and spreadsheets
    3) Experience using a Governance, Risk & Compliance ( GRC ) software
    4) Experience performing research and analysis
    5) Experience in project management, quality management, performance measurement, change management and business process improvement
    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

    Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Writes reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates, and maintains project status reports. Communicates project/process status. Conducts research, analyzes trends, determines accuracy and relevancy of data/information, and uses sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support.

    Responsibilities - Supervisor and/or Leadership Exercised:
    None
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    • Knowledge of business strategies, objectives, planning, development and management processes and process improvement.
    • Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling.
    • Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes.
    • Knowledge of performance measures, quality improvement programs and project management methods.
    • Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic.
    • Skill in using computers and related software applications.
    • Skill in data analysis and problem solving.
    • Ability to quickly recognize and analyze irregular data and situations.
    • Ability to work independently and with teams.


    Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    * The Business Process Specialist position requires: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these qualifications?
    • Yes
    • No
    * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable).
    (Open Ended Question)
    * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook?
    • No experience
    • Basic: create/edit simple documents, spreadsheets, & emails
    • Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields
    • Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another
    * Describe your experience with Sharepoint or other web based document management and storage systems.
    (Open Ended Question)
    * Describe your experience with databases and spreadsheets.
    (Open Ended Question)
    * Describe your experience using a Governance, Risk & Compliance (GRC) software.
    (Open Ended Question)
    * Describe your experience performing research and analysis of a variety of routine/semi-routine administrative and operational support duties in project management, quality management, performance measurement, change management and business process improvement.
    (Open Ended Question)
    * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired.
    • I acknowledge and understand this position requires a Criminal Background Investigation (CBI).


    Optional & Required Documents

    Required Documents Optional Documents
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Top Government Licensing Jobs: Career Opportunities & Requirements

Top Government Licensing Jobs: Career Opportunities & Requirements

Government licensing jobs offer professionals the unique opportunity to serve the public while building a rewarding career. These roles exist across various departments, ensuring that industries comply with regulations set by government authorities. Below, we explore key career opportunities, job requirements, the application process, and tips for advancing your career in government licensing.

 

Government Licensing Departments

Government licensing jobs can be found in numerous departments and agencies overseeing specific industries and professional categories. Some of the key departments include:

  • Department of Professional and Occupational Regulation (DPOR): This department regulates various professions, ensuring that professionals meet state standards and adhere to industry regulations.
  • Department of Labor, Licensing, and Regulation (DLLR): This department manages licensing for professions such as real estate, healthcare, construction, and other regulated fields.
  • Environmental Protection Agency (EPA): The EPA ensures that businesses and organizations comply with environmental health regulations. Licensing roles here focus on environmental compliance and safety.

These departments play a critical role in safeguarding industries, maintaining standards, and offering numerous career opportunities for those interested in public service and regulatory compliance.

 

Career Opportunities in Government Licensing

Government licensing offers various career paths, from entry-level to senior leadership roles. These roles provide stable employment and contribute to society’s greater good by ensuring that industries comply with necessary regulations. Below are some of the top career opportunities>:

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  • Licensing Specialist: Licensing specialists are responsible for processing license applications, ensuring that applicants meet the requirements, and verifying credentials. This role is essential in maintaining industry standards.
  • Regulatory Analyst: Regulatory analysts evaluate existing policies and recommend changes to improve the licensing process. This position requires strong analytical skills and the ability to interpret complex regulations.
  • Administrative Coordinator: Administrative coordinators handle the day-to-day tasks that keep licensing departments running smoothly, such as maintaining records, scheduling inspections, and managing communications between various teams.
  • Environmental Health Manager: In this role, managers ensure that businesses comply with environmental health regulations. These professionals conduct inspections, issue licenses, and enforce environmental protection laws.
 

High-Demand Positions in Government Licensing

Certain jobs within the government licensing sector are in exceptionally high demand. These roles often come with opportunities for advancement, making them ideal for individuals seeking long-term careers in public service:

  • Compliance Officers: Compliance officers ensure that businesses and individuals adhere to state and federal regulations. These professionals are crucial for upholding the integrity of licensing standards.
  • Auditors: Auditors review licensing applications and records to verify compliance with laws and regulations. Auditors play a crucial role in identifying discrepancies or non-compliance, which can lead to corrective actions or penalties.
  • Legal Advisors: Legal advisors work with licensing departments to interpret regulatory laws and provide guidance on legal matters related to licensing and compliance.
category059-image-002-careers-in-governmen
 

Types of Government Licensing Jobs

Here’s a closer look at some specific positions available within government licensing:

Licensing Specialist

Licensing specialists manage the application process for various licenses. They verify qualifications, process renewals, and work directly with stakeholders. Key responsibilities include:

  • Reviewing and processing applications
  • Ensuring applicants meet regulatory requirements
  • Communicating with applicants and providing additional information as needed

Regulatory Analyst

A regulatory analyst’s role is to evaluate current licensing regulations and policies, making recommendations to improve the process. This job requires a strong attention to detail, the ability to analyze complex regulations, and excellent communication skills.

Environmental Health Manager

Environmental health managers focus on ensuring compliance with public health and safety regulations. Their work involves conducting inspections and issuing licenses to organizations that meet environmental standards. This role is ideal for individuals passionate about environmental protection and public health.

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Launch your career with Careers in Government! Explore exciting opportunities, connect with passionate professionals, and shape your legacy.

JOIN NOW
 

Requirements and Skills for Government Licensing Jobs

To succeed in government licensing, specific skills and qualifications are essential. Depending on the role, the exact requirements may vary, but the following skills are typically critical:

category059-image-003-careers-in-government
  • Attention to Detail: Most government licensing jobs require careful review of applications, regulations, and compliance issues. Accuracy is crucial for maintaining standards.
  • Communication Skills: Strong communication skills are necessary to provide clear information and guidance when interacting with applicants, coworkers, or the public.
  • Technical Proficiency: Familiarity with data entry systems, spreadsheets, and document management software is often required. Proficiency in Excel and similar tools is particularly valuable.
  • Customer Service: Many roles involve direct interaction with applicants and the public, making customer service skills necessary for handling inquiries and resolving issues effectively.
  • Analytical Thinking: Licensing and regulatory work often involve interpreting laws and policies, so thinking critically and analyzing information is a valuable asset.

Some positions may require specialized degrees or certifications, particularly in healthcare, environmental protection, or legal compliance.

 

Benefits of Working in Government Licensing

Government licensing positions offer a variety of benefits that make them highly attractive career options. These benefits include:

  • Work-life Balance: Many government agencies offer flexible working hours and options for remote work, making it easier to maintain a healthy work-life balance.
  • Total Compensation Package: In addition to competitive salaries, government employees receive generous benefits packages, including health insurance, retirement plans, and paid time off.
  • Public Service: Government licensing jobs allow professionals to serve the public and ensure that industries operate safely and ethically, contributing to the greater good.
  • Professional Growth: There are many opportunities for advancement in government licensing roles, with various training programs and certifications available to help employees grow in their careers.
 

How to Apply for Government Licensing Jobs

The application process is straightforward if you’re ready to pursue a career in government licensing. Here are the key steps:

  1. Search for job opportunities on government websites such as USAJobs.gov or state government portals.
  2. Sign up for job alerts to stay updated on new openings in your field of interest.
  3. Pay close attention to the closing date on job postings to ensure that you submit your application before the deadline.
  4. Contact the human resources office for additional information about the application process.
  5. Submit a well-prepared resume that highlights your qualifications and experience. Make sure to tailor your application to the specific job requirements you’re applying for.
category059-image-004-careers-in-governmen
 

Advancing in a Government Licensing Career

Once you’ve secured a position in government licensing, there are several ways to advance your career:

  • Seek Mentorship: Building relationships with more experienced professionals can help guide your career and provide insights into opportunities for advancement.
  • Pursue Certifications: Many licensing fields offer specialized certifications to help you build expertise and advance to higher-level roles.
  • Stay Informed: Keep up with regulatory changes, new laws, and industry developments to stay relevant and prepared for promotions.

With dedication and the right skills, government licensing can offer a long-term, fulfilling career with plenty of growth opportunities.

 

Conclusion

Government licensing jobs are diverse and offer fulfilling career paths with competitive compensation packages. Whether you are interested in policy enforcement, regulatory compliance, or administrative roles, working in government licensing allows you to contribute to public service while building a stable and rewarding career. You can start your job search today by exploring available opportunities and signing up for job alerts to stay informed of new roles.

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