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  • Guest Services-Chilson Recreation Center- Part-time

    500 E. Third Street, Loveland, Colorado 80537 United States CITY OF LOVELAND, COLORADO Part Time Apr 18, 2025
    City of Loveland Employer:

    CITY OF LOVELAND, COLORADO

    With over 300 days of sunshine, proximity to Rocky Mountain National Park, endless outdoor recreation options and a thriving arts, brewery, foodie and shopping scene Loveland is an award winning City.  In 2020, Loveland was the only Colorado City to win the 2020 Governor’s Award for Downtown Excellence.  Loveland is the top residential recycling City in the state for 4 consecutive years.  Additionally, Loveland has consistently been ranked as one of the top places to live, work and raise a family in the U.S. Featured by USA Today in 2017 as one of the Most Idyllic Picturesque towns in America.  As the rest of the world is figuring out what we have known for quite some time… Loveland, Colorado has EVERYTHING YOU LOVE! ~ Love What You Do, Land With Us!

    Job Description

    JOB SUMMARY:

    Facilitates front-line operations at the Hatfield Chilson Recreation Center by greeting guests and performing customer service for front desk and check-in desk areas, clerical and receptionist duties. This job requires a flexible schedule including the ability to work nights, weekends and holidays.

    The hiring range for this position is $14.81 - $18.36 per hour, depending on qualifications and experience.

    Position will remain open until fiiled.

    This is a part-time non-benefitted position working less than 20 hours per week.

    ESSENTIAL FUNCTIONS:
    • Enhances Chilson image and ensures a quality visit to the Chilson Center guests by receiving and greeting individuals and professionally assisting callers as needed. Primary workstations include check-in desk and front desk.
    • Provides quality customer service tasks for these areas as key front-line operational staff member. Tasks to include but not limited to: guest check-in, sales, facility reservations, activity registrations, washing/drying towels, equipment checkout, answering phones, concession and merchandise sales.
    • Processes transactions on affiliated computerized cash register and controls daily use revenues by collecting correct fees for daily admissions and passes, activity registrations, facility reservations, merchandise and concessions.
    • Prepares shift deposits and drawers at beginning/end of shift.
    • Disseminates and promotes Parks and Recreation program information; directs public to proper locations; educates users of potential opportunities and services available.
    • Provides general facility use instructions; enforces facility policy and procedure by informing guests of existing policies; observes guest use and informs supervisors of improper facility or equipment use.
    • Provides clerical support by assisting with maintenance of various records and sorting/filing needs.
    • Resolves administrative concerns by applying appropriate policies and procedures through positive interaction and involvement with Facility Management Team and public.

    QUALIFICATIONS:

    Preferred education:
    • High School Graduate or GED

    Required Experience:
    • Six (6) months of previous work experience performing similar customer service, receptionist and cashier duties including high degree of public contact and customer relations in a fast-paced environment

    Preferred Experience:
    • Experience in recreation center setting.
    • Computer experience using MS Word and MS Excel.
    • Some training in customer service.

    Certifications:
    • Current CPR certification required or must be obtained within 60 days of hire.

    KNOWLEDGE, SKILLS & ABILITIES:
    • Must possess proven excellent customer service skills.
    • Communicate effectively.
    • Demonstrate skills of good judgment and decision-making in handling difficult situations involving facility guests.
    • Follow written and verbal direction.
    • Complete fee transactions quickly and accurately and prepare daily cash report using math principals.
    • Proficient computer and cash register skills.

    PHYSICAL DEMANDS & WORKING CONDITIONS:
    • Frequent light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks.
    • Frequently works with light objects and light hand tools.
    • Frequent exposure to routine office noise and equipment.
    • Occasional exposure to hazards that are predictable or well protected against.

    This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

    With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE!

    In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.

    Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

    A vibrant community, surrounded by natural beauty, where you belong!

    Non Benefit Eligible Benefits Package Includes:
    • Retirement - 457 employee funded plan
    • Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked

    Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

    City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate.

    The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

    The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information.

    Employment offers will be conditional on the successful completion of a criminal history background check, including a criminal sex offender search.

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Finding the Best Government Tourism Jobs & Careers

Finding the Best Government Tourism Jobs & Careers

Tourism is a vibrant and dynamic industry offering many career opportunities. From travel writing to marketing executive roles, government tourism jobs provide unique ways to explore the world while promoting tourism. Whether you’re a creative professional, a skilled marketer, or an excellent communicator, there’s a role in tourism that might be a perfect fit. This guide explores the best government tourism jobs and the steps to finding and excelling in these careers.

 

Types of Tourism Careers

Travel Writer/Photographer

A travel writer or photographer career allows you to combine creativity and adventure. Travel writers research and write about tourism destinations, helping readers learn about specific places, attractions, and cultures. These professionals provide essential information, offering valuable insights into everything from hidden gems to famous tourist spots. They often collaborate with other websites and agencies to create compelling narratives about travel and tourism.

For those who focus on photography, the job involves capturing images that bring destinations to life. Travel photographers take high-quality pictures to accompany written articles or promotional materials. They use their expertise to produce visually engaging content that can inspire potential tourists to explore new places. As a travel photographer, you must respect individuals and sites by gaining consent before photographing them. Once the photos are captured, they undergo development and enhancement using technical skills, ensuring the visuals effectively engage viewers.

Delivering your work electronically is an essential part of the job. Knowledge of digital platforms is vital to efficiently share your content with editors, publishers, and the public. Whether you’re focusing on photography or writing, mastering these skills can open doors to exciting opportunities in government tourism careers.

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Tourism/Visitor Information Counsellor

Another popular tourism job is that of a tourism or visitor information counselor. These professionals act as the face of local or national tourism initiatives. They provide information about local attractions, events, weather, and travel logistics to visitors, responding to various requests and queries. This role requires a deep knowledge of the region or site and an ability to answer questions effectively, showcasing expertise in local tourism.

Tourism counselors often distribute promotional materials, such as brochures and maps, to visitors. They also play a crucial role in promoting tourism products and highlighting marketing opportunities. In this position, you’ll be responsible for encouraging both new and return visits, thus contributing to the positive public image of a destination.

By fostering strong relationships with visitors, tourism counselors help shape their overall experience, ensuring tourists leave with positive memories that may prompt them to return. It’s a rewarding role for those who enjoy interacting with people and promoting their region.

 

Tourism Management and Marketing

Executive Officer – Marketing

Tourism management roles offer a blend of strategy, creativity, and leadership. As an executive officer in marketing, your job is to develop and implement marketing strategies to maximize tourism growth. This requires both marketing expertise and an in-depth understanding of tourism expenditures.

Identifying new marketing opportunities is essential to success in this role. You’ll analyze data and trends, making informed recommendations on where to focus your efforts. In addition, you’ll prepare development strategies and communicate these plans to stakeholders. Providing information clearly and concisely ensures that your vision is understood and executed effectively.

Another critical aspect of the job is collaborating with other websites, industry associations, and government entities. Building strong partnerships and leveraging resources will help grow tourism in your region. As part of the role, you’ll also respond to customer inquiries and comments, ensuring excellent customer service and maintaining a positive public image for the tourism sector.

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Job Search and Application Process

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Job Search Strategies

Finding the right tourism job requires a well-thought-out job search strategy. Start by utilizing job boards and industry associations that specialize in tourism careers. These platforms offer access to a wide range of job listings and resources. Networking with professionals in the tourism industry can also provide valuable connections and insider information about job opportunities.

Tailoring your application materials is crucial. Highlight the skills and knowledge relevant to tourism jobs, and emphasize your expertise and passion for the industry. Preparing for interviews by practicing responses to common questions and scenarios will give you an edge in securing a position.

Staying up-to-date on industry trends and developments is another key factor in your job search. The tourism industry is constantly evolving, and having current knowledge will show prospective employers that you are committed to growth and staying relevant.

Application Procedures

Once you’ve found a job opening, it’s essential to follow application procedures carefully. Ensure all required materials are submitted and that your application is complete. Technical issues can arise, so it’s best to use a browser compatible with the application system to avoid glitches. Don’t hesitate to request assistance from the hiring organization to ensure your application is submitted successfully.

Tracking the status of your application using online resources or contacting the hiring organization is an excellent way to stay proactive during the hiring process.

 

Career Development and Growth

Tourism Training and Education

Advancing in a government tourism career often requires continuous training and education. Taking advantage of industry-specific courses, certifications, and training programs will help you develop the skills necessary for success. Online platforms and industry associations offer numerous resources to help you stay competitive in the job market.

Building a professional network is essential for career growth. By connecting with other professionals in the tourism industry, you’ll gain valuable insights and opportunities that may not be advertised publicly. Networking also provides mentorship opportunities, allowing you to learn from those with more experience.

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Staying informed about industry trends is another key to success. Tourism is an ever-changing field, and having up-to-date knowledge allows you to make informed career decisions. Whether seeking a promotion or transitioning to a new role, staying educated and informed will ensure long-term career growth.

 

Government Tourism Job Resources

Job Boards and Industry Associations

Job boards and industry associations are invaluable resources when searching for government tourism jobs. These platforms provide access to a wealth of information, from job listings to networking opportunities. Researching government tourism job resources is a great way to stay informed about available positions and career paths.

Online platforms also offer training and educational resources that can help further your career. By staying up-to-date on industry trends and best practices, you’ll be better prepared to seize new opportunities and advance your tourism career.

In summary, finding the best government tourism job requires a combination of research, networking, and skill development. Whether you’re starting as a travel writer, a tourism counselor, or a marketing executive, focusing on continuous learning and relationship-building will set you up for long-term success in this dynamic industry.

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