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  • Sales & Events Manager (Parks and Recreation Department)

    Austin, Texas United States City of Austin, TX Full Time Nov 23, 2024
    City of Austin Employer:

    City of Austin, TX

    The City of Austin This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.  Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.  The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.  Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.  There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone. City Government The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.  The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.  The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

    Apply Now View job Employer Profile

    Job Description

    Minimum Qualifications
    Education and/or Equivalent Experience:
    • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Liberal Arts, Business Administration or related field, plus five (5) years of relevant work experience in a convention center, public events, event facility or other related facility/industry, two (2) years of which were in a lead or supervisory capacity.
    • Experience may substitute for education up to the maximum of four (4) years.


    Licenses or Certifications:
    • None.
    Notes to Applicants

    The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

    The purpose of this Sales and Events Manager position oversees the Office of Special Events ( OSE ) at PARD .

    Other responsibilities will include but are not limited to:
    • Oversee event/festival permit needs and review (examples may include: SXSW , ACL , Urban Music Fest, Food and Wine Festival).
    • Assist with coordination of event ceremonies, film permitting and logistics.
    • Assist clients with permitting processes in the park system and liaise with other departments to ensure successful event production.
    • Provide technical, permit, and event related contract assistance to other divisions.
    • Specific tasks on each project will include authoring functional requirements for Business Operations teams, developing project plans, budgets, and schedules, managing tasks and teams on the project’s critical path, identifying, and resolving issues, and managing the overall success of assigned projects.
    • Provide reports and briefings to Boards and Commissions, City Council, other city departments, staff, affinity/stakeholder groups.
    • Supervise event coordination staff.
    • Monitor unauthorized use of parkland for events.
    • Project manage post-event grounds conditions restoration work, lead contract completion and contract management work, and direct team activities in representation of the department.
    • Conducts and participates in strategy meetings to ensure transparency amongst the team and its activities; ensures all business and event requirements are in line with proposals and currently meeting client needs as well as the operational requirements of the department and City of Austin.


    Application Instructions/Job Requirements:
    • Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application.
    • Skills Assessments: Skills assessment(s) may be required as part of the recruitment process.
    • Virtual Interviews: PARD may conduct virtual interviews.
    • Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview.
    • Physical Requirements: Tasks may involve bending, lifting, walking, hiking, carrying or using a force equal to lifting up to thirty-five (35) pounds. Work environment includes inside, and outside environmental conditions, extreme temperatures, and hazards associated with equipment operation including fumes, oils, gases and mists. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues.


    Other Information:
    • Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you will drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
    • 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department.
    • Tobacco and Vape-Free Workplace: All PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises.
    Pay Range
    $39.49 - $51.34 per hour
    Hours
    Work/Location Schedule:
    • Monday - Friday; 8:00 a.m. to 5:00 p.m.
    • May be required to work during special events outside the normal hours including evenings and/or weekends for programming needs.
    • May be required to work during city emergencies such as extreme weather events.
    Job Close Date 01/02/2025 Type of Posting External Department Parks and Recreation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 200 South Lamar, Austin, 78704 Preferred Qualifications
    Preferred Experience:
    • Substantial experience managing, coordinating, planning, and evaluating event performance substantially in a park environment.
    • Experience interacting and meeting with clients, constituents, vendors, and event personnel for events in a park environment.
    • Experience with event contract management, billing, and post event assessment/work coordination.
    • Experience reviewing safety and logistic plans for large events in a park environment.
    • Experience communicating and interacting with a variety of diverse internal and external stakeholders, city officials, staff, including presenting at meetings, public events, boards and commissions, and ability to deliver technical information to non-technical audiences.
    • Experience with governmental contracts.


    Preferred Knowledge, Skills and Abilities:
    • Ability to utilize advanced level skills while working in a deadline focused environment, balancing multiple projects.
    • Advanced or higher-level proficiency with Microsoft and Adobe products.
    • Advanced knowledge and skill in using, preparing and analyzing maps, mapping, map interpretation, and satellite generated mapping programs similar to ArcGIS or Google Maps.


    Preferred Training/Certification:
    • Contract compliance training or certification.


    Other:
    • Ability to travel to more than one work location.
    • Ability to fluently communicate (reading, writing, speaking) in English and Spanish.
    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
    Monitors facility booking, scheduling, and event planning for large scale events. Markets and promotes activities that will maximize facility and event bookings. Manages and assists in developing and maintaining client database and booking system. Develops, approves, and negotiates client contracts. Enforces rules, regulations, policies and contractual terms concerning use of event facilities. Manages public relations for department/facilities. Oversees and approves the development of marketing literature for the department and facilities. Conducts market research and surveys. Conducts presentations and tours of facilities for informational and promotional purposes. Develops and evaluates long range market planning and strategies for the department and event facilities. Acts as department liaison for neighborhood associations, industry, user groups, etc. Manages sales and marketing relationship with Visit Austin. Coordinates department marketing plan with Visit Austin. Assists Visit Austin with presenting convention bid packages to clients. Represents the department and facilities at industry trade shows. Compiles data and develops reports for management. Plans and coordinates events/activities with other divisions and departments. Develops and maintains budget for sales and events. Develops standard procedures related to division activities.

    Responsibilities - Supervisor and/or Leadership Exercised:
    • Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. May act on behalf of Department Executive when necessary.
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
    • Knowledge of principles and processes for providing customer service and personal services.
    • Knowledge of principles and methods for showing, promoting, and selling products or services.
    • Knowledge of marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Knowledge of business and management principles involved in strategic planning, resources allocation, human resources, production methods and coordination of people.
    • Knowledge of fiscal planning and budget preparation.
    • Knowledge of applicable processes, techniques and methods.
    • Knowledge of Federal, State and Local laws.
    • Knowledge of city practice, policy and procedures.
    • Knowledge of supervisory and managerial techniques and processes.
    • Skill in oral and written communication.
    • Skill in handling multiple tasks and prioritizing.
    • Skill in data analysis and problem solving.
    • Skill in using computers and related software.
    • Skill in planning and organizing.
    • Ability to work with frequent interruptions and changes in priorities.
    • Ability to establish and maintain good working relationships with other City employees and the public
    Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
    The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    * This position requires Graduation from an accredited four (4) college or university with major coursework in Marketing, Liberal Arts, Business Administration or related field, plus five (5) years of relevant work experience in a convention center, public assembly/event facility or other related facility/industry, two (2) years of which were in a lead or supervisory capacity. Relevant work experience may substitute for required education up to the maximum of four years. Do you meet these minimum qualifications?
    • Yes
    • No
    * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired.
    • I acknowledge and understand this position requires a Criminal Background Investigation (CBI).
    * In reviewing the preferred qualifications section of this job posting, please describe in 500 words or less how you meet those preferred qualifications.
    (Open Ended Question)
    * Describe your experience working in a lead capacity, highlighting contract management and post event work management experience.
    (Open Ended Question)
    * Describe your experience organizing and planning events in park systems.
    (Open Ended Question)
    * Which of the following describes your experience with mapping tools (i.e. Google Maps, GIS)?
    • No Experience
    • 0 - 2 Years
    • 2 - 5 Years
    • More than 5 Years
    * This position requires employees to be available to work nights, weekends, and holidays. Are you able to work varying hours including nights weekends and holidays as required by this position?
    • Yes
    • No
    * Do you have the ability to travel to multiple sites as part of the regular job duties?
    • Yes
    • No


    Optional & Required Documents

    Required Documents Cover Letter Resume Optional Documents
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Finding the Best Government Tourism Jobs & Careers

Finding the Best Government Tourism Jobs & Careers

Tourism is a vibrant and dynamic industry offering many career opportunities. From travel writing to marketing executive roles, government tourism jobs provide unique ways to explore the world while promoting tourism. Whether you’re a creative professional, a skilled marketer, or an excellent communicator, there’s a role in tourism that might be a perfect fit. This guide explores the best government tourism jobs and the steps to finding and excelling in these careers.

 

Types of Tourism Careers

Travel Writer/Photographer

A travel writer or photographer career allows you to combine creativity and adventure. Travel writers research and write about tourism destinations, helping readers learn about specific places, attractions, and cultures. These professionals provide essential information, offering valuable insights into everything from hidden gems to famous tourist spots. They often collaborate with other websites and agencies to create compelling narratives about travel and tourism.

For those who focus on photography, the job involves capturing images that bring destinations to life. Travel photographers take high-quality pictures to accompany written articles or promotional materials. They use their expertise to produce visually engaging content that can inspire potential tourists to explore new places. As a travel photographer, you must respect individuals and sites by gaining consent before photographing them. Once the photos are captured, they undergo development and enhancement using technical skills, ensuring the visuals effectively engage viewers.

Delivering your work electronically is an essential part of the job. Knowledge of digital platforms is vital to efficiently share your content with editors, publishers, and the public. Whether you’re focusing on photography or writing, mastering these skills can open doors to exciting opportunities in government tourism careers.

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Tourism/Visitor Information Counsellor

Another popular tourism job is that of a tourism or visitor information counselor. These professionals act as the face of local or national tourism initiatives. They provide information about local attractions, events, weather, and travel logistics to visitors, responding to various requests and queries. This role requires a deep knowledge of the region or site and an ability to answer questions effectively, showcasing expertise in local tourism.

Tourism counselors often distribute promotional materials, such as brochures and maps, to visitors. They also play a crucial role in promoting tourism products and highlighting marketing opportunities. In this position, you’ll be responsible for encouraging both new and return visits, thus contributing to the positive public image of a destination.

By fostering strong relationships with visitors, tourism counselors help shape their overall experience, ensuring tourists leave with positive memories that may prompt them to return. It’s a rewarding role for those who enjoy interacting with people and promoting their region.

 

Tourism Management and Marketing

Executive Officer – Marketing

Tourism management roles offer a blend of strategy, creativity, and leadership. As an executive officer in marketing, your job is to develop and implement marketing strategies to maximize tourism growth. This requires both marketing expertise and an in-depth understanding of tourism expenditures.

Identifying new marketing opportunities is essential to success in this role. You’ll analyze data and trends, making informed recommendations on where to focus your efforts. In addition, you’ll prepare development strategies and communicate these plans to stakeholders. Providing information clearly and concisely ensures that your vision is understood and executed effectively.

Another critical aspect of the job is collaborating with other websites, industry associations, and government entities. Building strong partnerships and leveraging resources will help grow tourism in your region. As part of the role, you’ll also respond to customer inquiries and comments, ensuring excellent customer service and maintaining a positive public image for the tourism sector.

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Elevate your career or find the ideal government talent on Careers in Government! Explore and shape the future with us.

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Job Search and Application Process

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Job Search Strategies

Finding the right tourism job requires a well-thought-out job search strategy. Start by utilizing job boards and industry associations that specialize in tourism careers. These platforms offer access to a wide range of job listings and resources. Networking with professionals in the tourism industry can also provide valuable connections and insider information about job opportunities.

Tailoring your application materials is crucial. Highlight the skills and knowledge relevant to tourism jobs, and emphasize your expertise and passion for the industry. Preparing for interviews by practicing responses to common questions and scenarios will give you an edge in securing a position.

Staying up-to-date on industry trends and developments is another key factor in your job search. The tourism industry is constantly evolving, and having current knowledge will show prospective employers that you are committed to growth and staying relevant.

Application Procedures

Once you’ve found a job opening, it’s essential to follow application procedures carefully. Ensure all required materials are submitted and that your application is complete. Technical issues can arise, so it’s best to use a browser compatible with the application system to avoid glitches. Don’t hesitate to request assistance from the hiring organization to ensure your application is submitted successfully.

Tracking the status of your application using online resources or contacting the hiring organization is an excellent way to stay proactive during the hiring process.

 

Career Development and Growth

Tourism Training and Education

Advancing in a government tourism career often requires continuous training and education. Taking advantage of industry-specific courses, certifications, and training programs will help you develop the skills necessary for success. Online platforms and industry associations offer numerous resources to help you stay competitive in the job market.

Building a professional network is essential for career growth. By connecting with other professionals in the tourism industry, you’ll gain valuable insights and opportunities that may not be advertised publicly. Networking also provides mentorship opportunities, allowing you to learn from those with more experience.

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Staying informed about industry trends is another key to success. Tourism is an ever-changing field, and having up-to-date knowledge allows you to make informed career decisions. Whether seeking a promotion or transitioning to a new role, staying educated and informed will ensure long-term career growth.

 

Government Tourism Job Resources

Job Boards and Industry Associations

Job boards and industry associations are invaluable resources when searching for government tourism jobs. These platforms provide access to a wealth of information, from job listings to networking opportunities. Researching government tourism job resources is a great way to stay informed about available positions and career paths.

Online platforms also offer training and educational resources that can help further your career. By staying up-to-date on industry trends and best practices, you’ll be better prepared to seize new opportunities and advance your tourism career.

In summary, finding the best government tourism job requires a combination of research, networking, and skill development. Whether you’re starting as a travel writer, a tourism counselor, or a marketing executive, focusing on continuous learning and relationship-building will set you up for long-term success in this dynamic industry.

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