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  • Electric Troubleman Overhead and Underground

    Palo Alto, California United States City of Palo Alto Full Time $173,264.00 - $212,326.40 Annually May 31, 2025
    City of Palo Alto Employer:

    City of Palo Alto

    Palo Alto is located about 35 miles south of San Francisco; and 14 miles north of San Jose.  Palo Alto, known as the “Birthplace of Silicon Valley” and global center of technology and innovation, is the corporate headquarters for many world-class companies and research facilities such as VMWare, Hewlett-Packard, IDEO, Tesla, and Skype. Home to Stanford University and a top-ranked public school system, Palo Alto also features beautiful and historic residential neighborhoods, vibrant shopping and retail districts.   Palo Alto has a highly educated and culturally sophisticated citizenry that is actively engaged in making a difference both locally and globally. Unique among city organizations, Palo Alto operates a full-array of services including its own gas, electric, water, sewer, refuse and storm drainage provided at very competitive rates for its customers.   The birthplace of Silicon Valley, Palo Alto, is a community of approximately 68,000 residents and nearly 100,000 jobs. Located on the mid-Peninsula between San Francisco and San Jose, Palo Alto is recognized worldwide as a leader in cutting-edge technology, medicine, and green innovation. Many world-class businesses maintained or started offices here, including Amazon, Tesla, Hewlett Packard, Palo Alto Medical Foundation, Rivian, Lucile Packard Children’s Hospital, SAP Ariba, Houzz, Varian Medical Systems, and VMware. Numerous start-ups are also at home in Palo Alto, arguably making it the startup capital of the world.    Stanford University is foundational to the history and prestige of Palo Alto, reflected in the community’s dedication to life-long learning. Stanford’s cultural and educational offerings are integral to the vibrancy and charm of Palo Alto, while the City’s exceptional K-12 school district ranks among the top public school systems in the country. With more than 50% of adult residents holding a graduate degree or higher, Palo Alto is frequently listed as one of the most educated cities in the nation. Home to picturesque tree-lined streets, bike lanes, and historic buildings that reflect its California heritage, Palo Alto boasts a genuine sense of community and an active citizenry with strong environmental values. Beautiful neighborhoods are complemented by vibrant commercial corridors and a bustling economy with premium shopping and dining options. Excellent health care facilities, performing arts, and diverse recreational opportunities are just some of this incredibly desirable community’s cherished amenities.  Join an Award Winning Team Palo Alto is an award-winning City recognized nationwide as innovative and well-managed. Palo Alto is one of a small number of California cities with a AAA bond rating. Recently, Palo Alto became one of the most livable cities in the U.S. by Livability.com. It's the only city to receive the Platinum Beacon Award in sustainability best practices by California’s Institute for Local Government. We offer a variety of career paths that relate to building and improving communities. The City has fourteen departments employing 1,000 full-time staff. Police officers, fire fighters, paramedics, and building inspectors keep us safe. Engineers and public works staff build and re-build the physical infrastructure. City planners help envision and shape future community growth. Recreation, arts and library professionals enhance community life. Utilities provides electric, gas, water, sewer and other services. Internal services departments help manage, staff, and protect the City.  

    Job Description

    Description

    The City of Palo Alto operates a full suite of municipal utility services, including electric, natural gas, wastewater collection, water, and fiber optics. Our organization is located in the heart of Silicon Valley and has a history of leading innovation on a local scale for positive global outcomes. Founded on the principles of delivering quality public services at an affordable rate for community members, the City of Palo Alto Utilities (CPAU) is award-winning for reliability, safety, environmental sustainability, workforce development, and infrastructure system improvements. Join an inspiring team for a rewarding career!

    City of Palo Alto Utilities is hiring two Overhead and Underground Electric Troubleman. The primary role of the Overhead and Underground Electric Troubleman is to install, maintain and repair high-powered electrical lines and systems as well as construct, maintain and repair overhead and underground electrical systems. This position requires climbing power poles and steel towers to perform repairs, as well as safely conducting rubber glove work on electrical systems with voltages up to 21,000 volts.

    In this journey-level role, you'll perform hands-on maintenance and minor repairs on both overhead and underground electrical systems. You'll be on the front lines responding to service outages, voltage issues, and customer concerns—helping ensure reliable power for our community.

    You’ll collaborate with Customer Service to handle the installation and removal of electrical services and meters, and partner with other departments to set up voltage and amperage testing equipment.

    The primary responsibility of this classification is emergency response and customer complaint investigations, therefore the incumbent will be required to work a 40 hour per week shift and may be a variation of the schedule as outlined below.

    Shift

    Schedule

    Tuesday - Saturday

    11:30 am - 9:30 pm

    Saturday (day shift) 7:30 am - 5:30 pm

    Wednesday - Sunday

    11:30 am - 9:30 pm

    Sunday (day shift) 7:30 am - 5:30 pm

    *Weekend availability is required*

    Note: The schedule outlined in the Job Description differs from the current operating schedule.

    Essential Duties

    Essential and other important responsibilities and duties may include, but are not limited to, the following;
    • Answers, investigates and corrects trouble calls involving electric distribution, and street lighting.
    • Advises system operator of nature of trouble and the material and personnel required to correct the situation.
    • Installs and removes test equipment.
    • Performs visual inspections on substations.
    • Handles line, underground and substation switching and line patrolling.
    • Makes electric turn-ons and turn-offs.
    • Investigates trouble calls related to the supply of power to the water system.
    • Collects deposits and bills.
    • Sets up necessary emergency safety devices for various City facilities and situations.
    • Performs related work as required.
    • Work alone as may be necessary in connection with providing and maintaining electric service to the public.
    Working Conditions / Physical Requirements
    • Incumbents of this classification may be required to work outside their regularly scheduled hours, and to be available for emergency and/or pre-arranged work whenever called upon.
    • Incumbents of this classification may be subject to drug and/or alcohol testing as mandated by federal regulations.
    • Must be able to perform all of the essential functions of the job assignment.


    For more details visit our Careers Page, by clicking HERE.
    Learn more about our Memorandum of Agreements (MOAs) between the City and its bargaining units, by clicking HERE.

    Closing Date/Time: 6/27/2025 11:59 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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