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  • Senior Systems Administrator (Senior Technologist)

    Palo Alto, California United States City of Palo Alto Full Time $131,934.40 - $197,891.20 Annually Nov 21, 2024
    City of Palo Alto Employer:

    City of Palo Alto

    Palo Alto is located about 35 miles south of San Francisco; and 14 miles north of San Jose.  Palo Alto, known as the “Birthplace of Silicon Valley” and global center of technology and innovation, is the corporate headquarters for many world-class companies and research facilities such as VMWare, Hewlett-Packard, IDEO, Tesla, and Skype. Home to Stanford University and a top-ranked public school system, Palo Alto also features beautiful and historic residential neighborhoods, vibrant shopping and retail districts.   Palo Alto has a highly educated and culturally sophisticated citizenry that is actively engaged in making a difference both locally and globally. Unique among city organizations, Palo Alto operates a full-array of services including its own gas, electric, water, sewer, refuse and storm drainage provided at very competitive rates for its customers.   The birthplace of Silicon Valley, Palo Alto, is a community of approximately 68,000 residents and nearly 100,000 jobs. Located on the mid-Peninsula between San Francisco and San Jose, Palo Alto is recognized worldwide as a leader in cutting-edge technology, medicine, and green innovation. Many world-class businesses maintained or started offices here, including Amazon, Tesla, Hewlett Packard, Palo Alto Medical Foundation, Rivian, Lucile Packard Children’s Hospital, SAP Ariba, Houzz, Varian Medical Systems, and VMware. Numerous start-ups are also at home in Palo Alto, arguably making it the startup capital of the world.    Stanford University is foundational to the history and prestige of Palo Alto, reflected in the community’s dedication to life-long learning. Stanford’s cultural and educational offerings are integral to the vibrancy and charm of Palo Alto, while the City’s exceptional K-12 school district ranks among the top public school systems in the country. With more than 50% of adult residents holding a graduate degree or higher, Palo Alto is frequently listed as one of the most educated cities in the nation. Home to picturesque tree-lined streets, bike lanes, and historic buildings that reflect its California heritage, Palo Alto boasts a genuine sense of community and an active citizenry with strong environmental values. Beautiful neighborhoods are complemented by vibrant commercial corridors and a bustling economy with premium shopping and dining options. Excellent health care facilities, performing arts, and diverse recreational opportunities are just some of this incredibly desirable community’s cherished amenities.  Join an Award Winning Team Palo Alto is an award-winning City recognized nationwide as innovative and well-managed. Palo Alto is one of a small number of California cities with a AAA bond rating. Recently, Palo Alto became one of the most livable cities in the U.S. by Livability.com. It's the only city to receive the Platinum Beacon Award in sustainability best practices by California’s Institute for Local Government. We offer a variety of career paths that relate to building and improving communities. The City has fourteen departments employing 1,000 full-time staff. Police officers, fire fighters, paramedics, and building inspectors keep us safe. Engineers and public works staff build and re-build the physical infrastructure. City planners help envision and shape future community growth. Recreation, arts and library professionals enhance community life. Utilities provides electric, gas, water, sewer and other services. Internal services departments help manage, staff, and protect the City.  

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    Job Description

    Description:

    Career Opportunity
    The City’s Information Technology Department is seeking an experienced Senior Systems Administrator to join their dynamic team and play a pivotal role in shaping the future of the City’s technology infrastructure. In this key position, the Senior Systems Administrator will leverage their expertise to manage and support mission-critical systems, lead impactful projects, and mentor fellow IT staff.

    As a Tier 3 support specialist, the Senior Systems Administrator will oversee complex email administration, system and network infrastructure, and provide advanced support for a range of Microsoft technologies, including M365, Exchange Hybrid, Windows Server, and Office 365. The role will also involve ensuring email security, troubleshooting, and managing integrations with cloud services like SharePoint, OneDrive, and Teams.

    The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to collaborate effectively with both technical and non-technical staff. Leadership abilities, including decision-making, project management, and clear communication, are essential for driving technological success and ensuring the efficiency and security of IT operations.

    The Senior Systems Administrator plays a pivotal role in driving innovation, managing projects, and ensuring the ongoing reliability and security of the City’s IT infrastructure. This is an exciting opportunity to make a significant impact-apply today to be part of a dynamic and forward-thinking team! To learn more about the Information Technology Department , click HERE .

    Benefits: Fantastic benefits package! To learn more, click HERE .

    Compensation (Management): Comprehensive compensation plan. To learn more, click HERE .

    Schedule: Hybrid, 9/80 work schedule (with every other Friday off).
    Supervisory Responsibilities: May oversee and mentor lower-level Information Technology staff.

    Essential Duties:

    Essential and other important responsibilities and duties may include, but are not limited to, the following:
    • Administer and support a wide range of Microsoft technologies, including Windows Server, Hyper-V, DNS/DHCP, SQL, and Office 365.
    • Ensure seamless integration of Microsoft technologies with cloud services such as SharePoint, OneDrive, and Teams.
    • Manage identity and authentication through Active Directory and Azure Active Directory, including Single Sign-On (SSO).
    • Maintain a working knowledge of Linux, SAN/NAS storage, backup technologies, and SSL/PKI certificate management.
    • Provide support for email e-Discovery tasks as requested by city management.
    • Lead and manage projects, ensuring timely completion and alignment with organizational goals.

    For full job description, click HERE .

    Minimum Qualifications:

    Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through:
    • Bachelor’s degree in Information Technology or a related field and five years of progressively responsible, professional Information Technology experience. Master's Degree highly desired; or,
    • An equivalent combination of education and experience sufficient to successfully perform a particular subset of the essential duties of the job such as those listed above.

    Licensing Requirements :
    • Valid California Driver’s License
    Preferred Certifications:
    • Microsoft Certified: Microsoft 365 Certified: Enterprise Administrator Expert
    • Microsoft Certified: Identity and Access Administrator Associate
    • Microsoft Certified: Windows Server Hybrid Administrator Associate
    • Microsoft Certified: Microsoft 365 Certified: Security Administrator Associate
    • PMP, AWS, CompTIA Network+, Cyber Security and Firewalls


    Supplemental Information:

    The Selection Process:
    • Applicants will receive recruitment status notifications via email (governmentjobs.com account also has notification status updates).
    • Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time.
    • The screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.

    Recruitment Timeline:
    • Minimum Qualifications Review: Ongoing
    • Panel Interviews: Week of December 16, 2024
    • Department Level Interviews: To be determined
    Please note: The following dates are tentative and may change based on the needs of the hiring department.

    Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.

    The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

    For more details visit our Careers Page, by clicking HERE.
    Learn more about our Memorandum of Agreements (MOAs) between the City and its bargaining units, by clicking HERE.

    Closing Date/Time: 12/8/2024 11:59 PM Pacific
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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