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Job Description

• Maintains confidential criminal records related to law enforcement activity; operates, accesses, and queries multiple automated and manual criminal justice information systems and subsystems.
• Processes criminal records such as, warrant, subpoena, restraining order, criminal and traffic citation, felony and misdemeanor warrant, CLETS, NCIC and other criminal records.
• Relays information by telephone or radio, on individuals and vehicles, to officers in the field; and confirms warrant information to field officers for service.
• Reviews warrants, other court and legal documents to verify that information in accordance with applicable regulations, laws, and procedures.
• Transcribes and prepares sensitive reports dealing with highly emotional and often traumatic events.
• Updates information on the status of warrants, seals and purges records in compliance with court orders and state statutes, code citations, accidents, and other reports according to Uniform Crime Reporting standards.
• Audits information for accuracy and completeness and edits according to rules and regulations.
• Researches and compiles data for subpoena compliance, provides information to other law enforcement agencies, courts, attorneys, and the public in accordance with legal requirements governing the release of criminal record information and crime and incident reports.
• Responds to subpoenas and testifies in court or other legal hearings regarding law enforcement records.
• Compiles and prepares a variety of annual, quarterly and monthly reports.
• Sets court dates and identifies conflicts in scheduled court appearances and notifies involved parties.

• Basic functions and activities of a law enforcement agency.
• Basic record keeping and accounting methods and procedures.
• Computer operating systems.
• Correct English usage, grammar, and rules of punctuation and spelling.

• Multiple automated and manual criminal justice systems and subsystems; departmental operations, procedures, and regulations; and criminal justice systems.
• Codes, ordinances, and legal procedures for coding, processing, and disseminating criminal history and incident information.
• Criminal justice procedures, functions and relationships of the criminal justice system, courts, and law enforcement agencies.
• Variety of professional code languages used in law enforcement.
• Penal, Vehicle, Civil, Health and Safety, Welfare and Institutions, Municipal and other statutory codes and authorities.
• Standard and legal requirements on confidentiality and privacy.

• Access automated criminal justice information systems to enter, modify, and retrieve data into local, state, and national computer systems.
• Work in a law enforcement environment.
• Develop a working knowledge of departmental operations, procedures, and regulations.
• Understand, interpret, and apply departmental policies, procedures, rules, laws, regulations, ordinances, functions, and processes applicable to the management of local, State and national law enforcement records.
• Perform a variety of detailed clerical work accurately that involves independent judgment with minimal supervision; and make decisions in procedural matters without immediate supervision.
• Handle stressful situations with the public and cope with a variety of individuals who may be hostile, aggressive, irate, uncooperative, and/or emotionally disturbed.
• Maintain cooperative relationships with co-workers, members of the public and others contacted through the course of work; respond appropriately to supervision and direction; and attend and perform duties on a regular, reliable and consistent basis.
• Communicate effectively orally and in writing to prepare reports.
• Use a variety of office equipment such as computer terminals, telephones, cash registers, fax machines, telecopiers or printers.
• Accurately enter and retrieve information into and from a computer system.
• Assume responsibility for a major clerical function to include the resolution of problems.
• Input, update, retrieve, store, purge information, and release data; identify vital information quickly and accurately, utilizing multiple automated and manual law enforcement data and filing systems.
• Enter, modify, and retrieve data into local, state, and national databases.
• Read and process various legal documents such as court orders, booking documents, arrest records, incident records, files, and cases to identify information.
• Use discretion and sound judgment in the handling of restricted or sensitive and confidential information ensuring the security and confidentiality of restricted information.

• Possess and maintain a valid California Class C driver license at the time of appointment or the ability to provide suitable transportation that is approved by the appointing authority.
• Be available to work a flexible schedule, including evenings, weekends, holidays, be subject to holdover and callback duty, and during times of disaster and/or emergency.
• Successfully pass and complete a thorough background investigation, which will include a voice stress analysis or polygraph examination.
• Provide a telephone number or means by which employee can be reached.

• As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions.
• Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9.
• If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.

• A completed County of Monterey Employment Application

• Responses to the Supplemental Questions

Special Instructions