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  • Systems Administrator

    Ventura, California United States County of Ventura Full Time $77,134.96 - $108,188.85 Annually Jul 29, 2025
    County of Ventura Employer:

    County of Ventura

    Beautiful Ventura County is one of 58 counties in the State of California.  Geographically, the county offers a stunning 42 miles of coastline and the Los Padres National Forest, which accounts for 46% of the county’s land mass in the northern portion of the county.  Fertile valleys in the southern half of the county make Ventura County a leading agricultural producer.  Together, farming and the Los Padres National Forest occupy half of the county’s 1.2 million acres. A mild year-round climate, along with scenic geography makes the area attractive to the 850,000 culturally and ethnically diverse people who call Ventura County home.  The unincorporated areas, along with the ten incorporated cities of Camarillo, Fillmore, Moorpark, Ojai, Oxnard, Port Hueneme, Santa Paula, Simi Valley, Thousand Oaks, and San Buenaventura (Ventura) ranks Ventura as the 11th most populous county in the State. Ventura County has a strong economic base that includes major industries such as biotechnology, agriculture, advanced technologies, oil production, military testing and development, and tourism. The United States military, which includes two naval bases and the Air National Guard base, is the largest employer in the county with more than 16,000 employees.  The County of Ventura (government) is the next largest employer with nearly 8,000 employees located throughout the county.  Port Hueneme is California’s smallest but only deep water port between Los Angeles and San Francisco and plays a major role in the local economy. Home to two universities (California State University Channel Islands and California Lutheran University), and three Community Colleges (Oxnard, Ventura, and Moorpark), multiple university extensions, institutes, and adult schools, the county enjoys a strong structure for workforce development. The County of Ventura was formed January 1, 1873, when it separated from Santa Barbara County.  It is a general law county, governed by a five-member Board of Supervisors, elected at-large for a staggered four year term in their respective districts, and the chairmanship rotates annually.  The Board of Supervisors is responsible for providing policy direction, approving the County budget, and representing the County in a number of areas including special districts.  The Board actions can apply countywide or only in unincorporated areas. Other County elected officials include the Auditor-Controller,  Assessor, Clerk/Recorder, District Attorney, Treasurer-Tax Collector, and Sheriff. The County Executive Officer advises, assists, and acts as an agent for the Board of Supervisors in all matters under the Board’s jurisdiction. Under the guidance of the Board of Supervisors, the approved County annual budget of $1.8 billion serves to assist vulnerable adults and children, enforce the law, ensure justice, protect public health, and improve our quality of life.  In alignment with key focus areas established in the County Strategic Plan, services are provided to residents by nearly 8,000 dedicated public servants working in 23 different agencies, departments and special districts.

    Job Description

    Description

    BE PART OF SOMETHING AMAZING!
    The County of Ventura offers an attractive compensation and benefits package.
    • Merit Increases - New employees are eligible for an initial 5% merit increase within the pay range upon completion of at least 1,040 hours (approximately 6 months) provided performance meets satisfactory standards. Subsequent merit increases within the pay range will be upon completion of each additional 2,080 hours (approximately one year) from the initial merit increase.
    • Educational Incentive - An educational incentive of 2.5% for completion of an associate's degree, 3.5% for completion of a bachelor's degree, OR 5% for completion of a graduate's degree.
    • Bilingual Incentive - Incumbents may also be eligible for bilingual Incentive depending upon operational needs and certification skills.
    • Flexible Workweek/Telework Schedule - We support work life balance by offering compressed work (e.g., 9/80 workweek) and remote hybrid telework schedules for most positions subject to organizational needs and satisfactory performance.
    • Sick Leave- Full-time regular employees accrue 3.08 hours of sick leave per pay period with an advance at hire of 40.04 hours which will be balanced at the completion of 13 bi-weekly pay periods.
    • Vacation Accrual - New regular, full-time employees shall accrue approximately 14 days of vacation a year for the first 10,400 hours or 5 years of service; vacation accruals increase at 5, 11, 12, 13, 14, 15 and 20 years of service topping out at 26 days a year and 400 hours of vacation hours banked.
    • Annual Leave Redemption- After 14,560 hours of continuous County service (equivalent to seven (7) years) an employee may elect to "cash in" or redeem up to 80 hours of vacation accrued in the same year after using 80 hours of vacation in the preceding 12 months.
    • Deferred Compensation - Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on your 401(k) contributions.
    • Health Plans - Full time regular employees are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans: Tier one for employee only is $509 per pay period, tier two for employee plus one is $779 per pay period and tier three for employee plus family is $983 per pay period.
    • Flexible Spending Accounts - Choice of participation in the Flexible Spending Accounts which increase spending power through reimbursement of pre-tax dollars for IRS approved dependent care and health care expenses.
    • Pension Plan - Participation in the County's defined benefit plan.
    • Holidays -12 paid days per year which includes a scheduled floating holiday.
    • Additional Benefits -Tuition Reimbursement, Employee Assistance Program, Life Insurance, Wellness Program.

    VENTURA COUNTY
    The County's 1,873 square miles include 1,846 square miles of land with 42 miles of coastline which is home to the following cities and points of interest: Camarillo, Fillmore, Moorpark, Ojai, Oxnard, Port Hueneme, Santa Paula, Simi Valley, Thousand Oaks, and Ventura as well as national protected areas such as parts of the Angeles National Forest, Channel Islands National Park, and the Santa Monica Mountains National Recreation Area.

    Ventura County is a “general law” county, governed by a five-member, elected-by-district Board of Supervisors. The Supervisors appoint a County Executive Officer (CEO) to oversee the County budget, day-to-day operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters under the Board’s jurisdiction.

    THE AGENCY
    The primary goal of the Resource Management Agency (RMA) is to protect the health, safety and welfare of the general public through administration and enforcement of County ordinances, Board policy, and state and federal laws regarding land use, and commercial and environmental regulation. The agency includes five divisions: Environmental Health, Building & Safety, Code Compliance, Operations, and Planning. RMA also plays an important role in economic development by assisting County residents and businesses in obtaining permits needed to construct new or reconfigured buildings, start new businesses such as home occupations, restaurants and food service establishments, and agricultural enterprises.

    RMA recognizes the value of having a diverse and inclusive workforce at all levels of our Agency to best serve our clients and be representative of the community we serve and is committed to being an active participant in removing barriers to ensure equitable access and opportunities for success. The Agency is dedicated to attracting, hiring, developing, retaining, and valuing quality employees fully empowered to protect everyone’s health, safety, and the environment, and committed to providing excellent customer service through the efficient, accurate, and consistent application of laws, ordinances, regulations, and policies.

    THE DIVISION
    The Division of Operations is responsible for Agency administration and provides central services that include accounting and fiscal support, personnel administration, IT support, Geographic Information System (GIS), Web and Graphic services.

    THE POSITION
    Under general direction, provides end-user support and manages help desk tickets, troubleshooting and resolving a wide range of technical issues for desktops, laptops, peripherals, and software. Develops procedures and analyzes user requirements for office automation; designs complete, integrated solutions for personal business computers for specific office environments; provides technical assistance to department/agency personnel by supporting and coordinating tasks related to office automation systems. This position will work with all five divisions in RMA which are Environmental Health, Planning, Building & Safety, Code Compliance, and Operations/GIS.

    PAYROLL TITLE: Office Systems Coordinator III

    Office Systems Coordinator III is represented by the Service Employees International Union (SEIU) and is not eligible for overtime compensation.

    THE IDEAL CANDIDATE
    The ideal candidate will possess outstanding customer service and communication skills, with a proven track record of effectively supporting end-users in a help desk environment. Have the ability to think on their feet and problem-solve simple to complex issues and be able to implement and complete a variety of projects at a time. While strong foundation in workstation support is primary, the candidate should also have an aptitude and willingness to learn and contribute to server virtualization technology and general infrastructure tasks as part of a collaborative team. An interest in emerging technologies, such as Artificial Intelligence, and a desire to contribute to innovative projects will be highly regarded. In addition to the skills listed, the ideal candidate will be a team player, motivated to work in a collaborative and fast-paced environment.
    TENTATIVE SCHEDULE :
    OPENING DATE: July 28, 2025
    CLOSING DATE: August 17, 2025

    Examples Of Duties

    Duties may include, but are not limited to the following:
    • Provides frontline technical support to end-users for desktops, laptops, tablets, cellphones, and printers.
    • Installs, tests and configures new computers, software and peripheral equipment.
    • Assists users with account management, password resets, and access to network resources.
    • Assists in deploying, configuring, maintaining and administering new and existing servers and storage.
    • Supports automated office systems through the use of Endpoint Central.
    • Contributes to team effort by performing highly detailed work on multiple concurrent tasks under strict deadlines.
    • Contributes to tasks related to Hyper-V, and maintenance of current Hyper-V environment.
    • Manages and resolves help desk tickets in a timely and efficient manner using ServiceDesk Plus ticketing software.
    • Assists with backup/recovery using Veeam software.
    • Supports and contributes to the maintenance and development of the on-premise AI server (Ollama, Open WebUI, etc)
    • Assists with periodic website updates and basic website maintenance tasks.
    • Performs other duties as requested.


    Typical Qualifications

    These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

    EDUCATION, TRAINING, and EXPERIENCE:
    Extensive experience in automated office systems coordination which has led to the acquisition of the required knowledge, skills and abilities.

    The required knowledge, skills and abilities also can be obtained by completion of pertinent office systems coursework with four (4) or more years of related experience.

    NECESSARY SPECIAL REQUIREMENTS:
    • Must be able to obtain and maintain a valid California driver license.
    • Must be willing and able to perform work in Ventura, Thousand Oaks, and Simi Valley.
    • Must be able to lift and carry equipment weighing up to 25 pounds.
    • Must be able to work in various physical positions, including crawling under desks and accessing equipment in tight spaces.
    DESIRED:
    • Strong written, oral, analytical skills including customer service and troubleshooting skills.
    • Experience supporting Windows 10/11, and Office 365 in an enterprise environment.
    • Demonstratable experience with help desk ticketing systems (E.G. ServiceDesk Plus or similar).
    • Familiarity with Apple Business Manager (ABM) and Mobile Device Management (MDM) solutions.
    • Ability to work independently as well in a team environment.
    KNOWLEDGE, SKILLS, and ABILITIES:

    Thorough knowledge of: modern office procedures and automated equipment; computer programming and systems design; Windows command line tools: PowerShell, Scripting, Task Automation; server platforms such as Windows, LAN and data communication equipment; NAS/SAN technology, and Microsoft Hyper-V; server services and roles including: DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name Services), and ManageEngine Endpoint Central; Active Directory including: Group Policy, and User and Group Management; Mobile Device Management (MDM) principles and tools.

    Working ability to: perform abstract reasoning; make arithmetic calculations rapidly and accurately; perform minor systems maintenance/repairs; develop independence in the responsible performance of assigned duties; develop and maintain effective working relations with others; understand and work with personal business computers in the office environment; perform standard analysis and programming tasks for the purpose of automating office procedures; develop and support the concept of data communications networking of personal office computers in relation to mini-integrated systems in the office environment.

    Supplemental Information:

    Work is performed primarily in an office environment.

    Recruitment Process

    FINAL FILING DATE: Applications must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on Sunday, August 17, 2025.

    To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura, Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

    NOTE : If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.

    Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

    SUPPLEMENTAL QUESTIONNAIRE - qualifying: All applicants are required to complete and submit the questionnaire for this examination AT THE TIME OF FILING. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in removal of the application from further consideration.

    TRAINING AND EXPERIENCE EVALUATION
    A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

    NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence.

    ORAL EXAMINATION - 100%:
    A job-related Oral Examination may be conducted to evaluate and compare participating candidates' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Applicants must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

    NOTE: If there are three (3) or fewer qualified applicants, an oral exam will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

    Candidates successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

    The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary, Extra Help, Intermittent, and Fixed-Term) vacancies for this position and similar positions within the Resource Management Agency. There is currently one regular vacancy within the Operations Division.

    BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record is required for this position.

    EQUAL EMPLOYMENT OPPORTUNITY: The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

    For further information about this recruitment, please contact Daisy Silva by email at Daisy.Silva@venturacounty.gov or by telephone at (805) 654-2479.

    YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

    Service Employees International Union (LOCAL 721)

    (SEIU)

    To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.
    • Benefits website or you may call (805) 654-2570.
    • Retirement FAQ's
    • Memorandum of Agreement


    Union Codes: UPA, UPC, UPE, UPH, UPI, UPJ, UPT, UWS

    Closing Date/Time: 8/17/2025 5:00 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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