City of Galveston

Job Description Performs highly responsible technical, administrative, and managerial duties supervising the daily activities of the support services team. Areas will encompass, but are not limited to, laptop and desktop maintenance, support and administration; telephone support, maintenance and administration. Requires responsibility for planning, budgeting, coordinating, and controlling personnel, material and physical resources, to ensure end users are receiving the appropriate assistance. Contributes to problem resolution by giving in-person, hands on support to end users where needed. This includes responsibility of managing all procedures related to the identification, prioritization, and resolution of end user incidents and requests, including but not limited to troubleshooting and resolution of issues for most calls, the coordination of computer service desk functions, software and hardware troubleshooting, and low-to-mid level infrastructure problems. Monitors staff and their resolution of user problems to ensure optimum user-system performance. Monitors all incoming work requests, incident tickets, and status checks by customers via a ticketing system. Ensures that calls/requests/incidents are being taken/logged, proper troubleshooting is being performed, and tickets are resolved in a timely and efficient manner. When necessary, tickets are escalated with proper documentation to other appropriate IT groups. Ensures the use of best practices in the delivery of technical support such as: first call resolution, escalation, total impact training, and support metrics tracking and reporting. Build and maintain a trusted relationship with City Departments and reduce unexpected interruptions to their business by sending notifications related to outages and service changes, and coordinating the timing of significant outages across multiple City departments. Minimum Qualifications: Requires an Associate’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field and 2 years in a lead customer facing role. OR 4 years of experience in a lead customer facing role. Closing Date/Time: October 18, 2024 at 11:59 PM CST

Job Description Under general supervision, acts as a communication agent on an assigned shift; performs dispatch services regarding services requests for the Public Works Department. This position is full-time includes evenings, weekends and holidays. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Answers incoming phone calls; determines the nature of the call for service; troubleshoot where applicable and enter call into work order system. Dispatches appropriate division to address the request. Follow up with resident where applicable. Data enters, clears and maintain records for all service requests entries. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. This position’s duties may expand as more computerized systems come on-line. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Call Center and dispatch practices and procedures. Principles and practices of modern office systems. . Records retention principles and practices. Principles and practices of customer service. Knowledge of City geography. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Providing efficient customer service. Multi-tasking. Time management. Performing data entry with a high degree of accuracy. Understanding and applying City policies and procedures. Organizing and maintaining records. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND three years of experience, including one year of experience in dispatch operations; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: Possession of a valid Texas driver’s license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment. Closing Date/Time: October 11, 2024 at 11:59 PM CST

Job Description Under general supervision, acts as a communication agent on an assigned shift; performs dispatch services regarding services requests for the Public Works Department. This position is part-time includes evenings, weekends and holidays. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Answers incoming phone calls; determines the nature of the call for service; troubleshoot where applicable and enter call into work order system. Dispatches appropriate division to address the request. Follow up with resident where applicable. Data enters, clears and maintain records for all service requests entries. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. This position’s duties may expand as more computerized systems come on-line. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Call Center and dispatch practices and procedures. Principles and practices of modern office systems. . Records retention principles and practices. Principles and practices of customer service. Knowledge of City geography. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Providing efficient customer service. Multi-tasking. Time management. Performing data entry with a high degree of accuracy. Understanding and applying City policies and procedures. Organizing and maintaining records. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND three years of experience, including one year of experience in dispatch operations; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: Possession of a valid Texas driver’s license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment. Closing Date/Time: October 11, 2024 at 11:59 PM CST

Job Description Under general supervision, performs general maintenance and repair activities of the City’s airport. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Conducts lawn and landscaping maintenance tasks for the entire airport; performs carpentry, plumbing general maintenance and mechanical work; responds to emergency calls for maintenance service. Ensure airport movement and non-movement areas are free of debris and in usable condition. Performs janitorial services within the air traffic control tower and the terminal building. Maintains and repairs the airport security gates and fencing to ensure the airport is secure. Maintains and repairs the airport’s runway lighting system to ensure operational efficiency. Repairs maintenance equipment to ensure safety and appropriate operation. Attends equipment operation and safety training as assigned. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Building maintenance and repair methods and practices. Carpentry, plumbing and electrical maintenance and repair methods and practices. Runway lighting system maintenance and repair methods and practices. Laws, ordinances, rules and regulations governing airport operations. Federal Aviation Administration (FAA) rules and regulations. Texas local government codes. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Providing efficient customer service. Understanding and applying City policies and procedures, and applicable federal and state regulations. Operating various motorized maintenance equipment and vehicles. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND three years’ experience in municipal airport maintenance operations; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: Possession of a valid Texas Driver’s License. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed both in an outdoor and indoor work environment. May be exposed to dangerous machinery, extreme weather conditions and hazardous chemicals. May be required to lift and carry items weighing up to 50 pounds. Closing Date/Time: December 27, 2024 at 11:59 PM CST

Job Description Under general supervision, performs routine vehicle maintenance and repair duties for the City’s Island Transit fleet. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Provides assistance to mechanic staff as needed. Cleans vehicles; refuels vehicles; checks fluid levels. Performs general building and grounds cleaning, to include all transit buildings, grounds, bus stops. Certified to operate rail trolleys and conducts road services calls on rail trolleys. Conducts road service calls to provide replacement vehicles for vehicles in need of servicing. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City policies and procedures. Basic vehicle and equipment maintenance and repair practices and procedures. Safety procedures and practices. Personal computer and various software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Providing efficient customer service. Understanding and applying City policies and procedures. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND one year of basic automotive/motorized equipment maintenance and repair experience; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: Possession of a valid Texas Class B Commercial Driver’s License with passenger endorsement. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed both in an outdoor and indoor work environment. May be exposed to dangerous machinery, extreme weather conditions and hazardous chemicals. May be required to lift and carry items weighing up to 50 pounds. Closing Date/Time: September 27, 2024 at 11:59 PM CST

Job Description Under general supervision, performs various Municipal Utilities maintenance and repair activities of the City’s infrastructure; provides work direction to other maintenance staff. This designation is distinguished from the Crew Leader designation by greater lead work responsibilities over a large group of maintenance staff. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Provides work direction to other maintenance staff; assigns and reviews work; trains workers; provides supplies and materials for work projects. Distributes materials to work crews; performs inventory of supplies, parts and materials; orders and receives various items from vendors. Receives and responds to citizen complaints. Replaces and installs water hydrants and valves; repairs and builds old hydrants; conducts flow tests. Installs and/or upgrades new water and sewer taps; installs clean outs; installs water meters and meter boxes. Repairs water main breaks and service lines; locates water valves and water mains. Jets and vacuums sewer lines; vacuums and cleans overflows. Locates and marks utilities. Repairs tools, small engines and various construction equipment; performs light maintenance on large equipment. Performs fabrication of parts. Conducts the building and/or repair of various building structures. Performs fueling operations for City vehicles and equipment. Transports heavy equipment to job sites. Operates light and heavy motorized vehicles and equipment. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Water and sewer system operations. Building maintenance and repair operations. Building construction methods and practices. Small engine maintenance and repair methods and practices. Traffic control operations. Principles and practices of project management. Principles and practices of effective employee supervision. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Providing efficient customer service. Understanding and applying City policies and procedures. Reading and understanding blueprints and construction documents. Operating various light and heavy motorized equipment and vehicles. Using various hand and power tools. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND five years’ experience in public works maintenance and repair operations, including three years of supervisory or lead work experience; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: Possession of a valid Texas Class A or B Commercial Driver’s License. Distribution “C” License Collection II License May require possession of a TEEX Collection I License. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed both in an indoor and outdoor work environment. May be exposed to dangerous machinery, extreme weather conditions, potential physical harm and hazardous chemicals. May be required to lift and carry items weighing up to 100 pounds. May be required to climb ladders. May be required to work in confined spaces. Closing Date/Time: October 16, 2024 at 11:59 PM CST

Job Description Under general supervision, the Meter Service Technician is responsible for efficient and accurate repairs of water leaks, delinquent shut-offs, water meter installations and removals, water meter box installations and removals, curb stop repairs, and fire hydrant repairs and replacements throughout the City. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Reads and records consumption of residential and commercial water meters with mobile and hand-held reading devices and manual reads; verifies that readings are within parameters and troubleshoots problems to meters and reading equipment. Installs, repairs and inspects water meters, meter pits and meter reading equipment, valves, pressure regulators and flow testing meters. Responds to customer service requests, not limited to: connections, disconnects, rereading meters, checking for leaks and may be required to respond to emergency callouts or assist the operation crews with system repairs. Posts notices at physical locations regarding billing and customer information. Ensures proper inventory of meter-related equipment and parts; orders supplies as required. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Meter service rules, regulations, policies, and operating procedures including water conservation and identifying sources of high water use. Basic mathematics with focus on water flow and metering. Safe work methods and safety regulations while performing maintenance work. Record keeping practices of work performed. Principles and practices of effective customer service. Business and personal computers; and spreadsheet software applications. Skill in: Identifying and resolving operational, technical, and procedural problems and communicating effectively verbally and in writing. Preparing clear and concise written reports. Safely operating and assortment of measurement tools and equipment. Safely driving a variety of light duty vehicles. Reading and interpreting manuals, specifications and troubleshooting metering equipment. Providing efficient customer service. Understanding and applying City policies and procedures. Explaining City policies and procedures. Performing basic mathematic calculations with extreme accuracy. Multi-tasking. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND one year of experience in water meter operations is required. A valid Texas Driver’s License is required. LICENSE AND CERTIFICATION: Possession of a valid Texas Driver’s License. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed both in an indoor or outdoor work environment. May be exposed to dangerous machinery, extreme weather conditions, potential physical harm and hazardous chemicals. May be required to climb ladders. May be required to work in confined spaces. May be required to lift and carry items weighing up to 25 pounds. Closing Date/Time: November 22, 2024 at 11:59 PM CST

Job Description Under limited supervision, provides information technology operations support within the City, including configuration, documentation, user training, reporting and technical support; performs other duties as assigned. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Serves as a subject matter expert, individually motivated and operating with a sense of urgency and personal accountability . Serves as a subject matter expert associated with content, processes, and procedures associated with enterprise software applications. Will work with user groups, functional managers, development teams, and project teams to identify design enhancements and systems configuration opportunities, and to improve the utilization of business applications. Responsibilities include providing timely application support to end-users and working with other support groups to establish proper integration of business applications. Provides technical support for the configuration and implementation of COTS (Commercial off the Shelf) software applications related to business solutions. Supports various business solutions; apply patches, upgrades/releases as appropriate; and troubleshoot and fix problems within the system configuration, system customizations, related custom applications, and interfaces. May Administers user roles and profiles to ensure appropriate permission assignments. Prepares accurate and detailed configuration and functional specification documents. Acts as a liaison between various business units to elicit, analyze, communicate, and validate business requirements for changes to business processes, policies, and business systems. Supports the applications team in delivering robust solutions to the enterprise. Interacts with software, hardware, and/or professional services vendors. Develops automated process workflow routines focused on automating business processes using deployed applications. Participates in efforts to evaluate, select, and implement third party software, vendors and/or service providers Monitors the ERP application environment and tunes system performance (where applicable). Provides technical and end user support for multiple software systems; provides technical guidance regarding the use of various software programs. Troubleshoots applications and software; works with vendors, end users and other IT staff to resolve operating problems. Creates and delivers software application training programs and related courseware; schedules and conducts training sessions. Works with various IT staff and client departments to develop, maintain, document and research potential enhancements to current processes. responds to IT Help Desk requests, e-mails and service tickets; tracks and documents problems through to resolution. Responds to queries; runs diagnostic programs; isolates problems; determines and implements solutions. Performs project management, planning and implementation as needed. Researches solutions for existing problems; gathers information on new technologies. Performs various special projects and assignments. Attends meetings with potential new vendors; participates in the review of products as requested. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. May be required to work non standard business hours to support the implementations of software solutions May be required to cover after hours calls. May be required to work a modified work schedule in support of system implementations Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Principles and practices of computer systems administration and support. Principles and practices of hardware and software troubleshooting and diagnostics. Principles and practices of employee training. Principles and practices of project management. Principles and practices of information technology research. State and federal statutes, rules, and regulations. Texas local government codes. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Analyzing information technology issues, evaluating alternatives, and developing recommendations and reports. Translating verbal and electronic user requests into effective hardware and software systems. Understanding and applying City policies and procedures, and applicable federal and state regulations. Explaining City information technology policies and procedures while exercising the highest degree of confidentiality. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Bachelors Degree in Computer Science or a related field; AND three years’ experience in information technology software application administration and support; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: TLETS certification. CJIS certification. TCIC certification. May require Interpol security access. Possession of a valid Texas driver’s license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment. May be required to lift and carry items weighing up to 50 pounds. May be required to climb ladders. May be required to work within confined spaces. Closing Date/Time: December 21, 2024 at 11:59 PM CST

Job Description Under general supervision, The Business Systems Analyst analyzes, develops, and documents user requirements, business processes, and technical solutions; provides project support/management and research; performs post-implementation support of enterprise-wide software systems; proactively identify and pursue opportunities to improve the value of the application process improvement and participates in other operational activities of the IT department. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Ability to serve as the primary IT systems advisor on one or more application systems; provides functional assistance to departmental customers regarding the use of the application system(s). Participates in regular communication and consultation with application vendors to ensure the software is up to date with the latest available patches and updates, and coordinates the selection, testing and implementation of all relevant application software patches, updates, hotfixes, etc. Troubleshoot reported functionality issues and develop plans and procedures for remediation of issues. Ability to provide regular analytical and technical assistance relative to the identification, development, implementation, and maintenance of application software solutions for customer departmental business needs. Ability to regularly consult with IT staff and departmental customers on the development, maintenance and use of applications, test plans and procedures. assist with the development maintenance and regular use of the training materials associated with one or more applications. identify weaknesses in customer understanding of supplied training material, and assist in the development of additional training courses and/or clips to mitigate identified weaknesses Ability to regularly develop and distribute communication materials relevant to the supported application systems; such material would include, but not limited to; FAQs, application “tips and tricks”, upcoming software version/patch management information, etc. Ability to coordinate and assist with the development, testing, and implementation of new custom production and/or ad hoc application system reports; assist with customer raining and support for new and existing customer ad hoc reports; understand a customer’s reporting needs, and covert them to technical specifications for the development of the custom reports Trains users on the use of software Ability to fully analyze and document existing business processes; identify and document proposed business process improvements Participates in technical-solution design. Develop bid requirements for software upgrades and reviews submitted bids for compliance with stated requirements. Authorize and oversee the deployment, monitoring, maintenance, development, and support of software based on department need. Serve as primary support to multiple software solutions and may act as backup to other application and support staff Responds to after hours support as assigned Performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Considerable knowledge of the limitations and capabilities of computer systems and the techniques used in the design of systems, information technology equipment, applicable programming languages, computer hardware and software, computer operating systems, writing program code, and automated mapping. Considerable knowledge of business theory, business processes, management, budgeting, and business office operations. Principles and practices of project management. Demonstrated ability to apply IT in solving business problems and a strong understanding of municipal government goals and objectives. Considerable knowledge of applicable federal, state, and local laws regulations as they relate to IT and bidding processes. Knowledge of data system terminology used in job documentation, program flow charts, and systems communications. City organization, operations, policies, and procedures. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Skill in planning, organizing, and monitoring work assignments to accomplish department objectives Skill to organize, present and interpret to others complex and technical data Ability to deal with situations that involve conceptual or informative ideas and communicate these ideas to others Ability to reason abstractly using quantitative concepts and symbols Ability to compose, prepare, type, file, and distribute letters, procedures, policies, correspondence, project date, bid specifications, etc. Understanding and applying City policies and procedures. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Above knowledge and skill may be gained by a bachelor’s degree from an accredited four-year college or university with major course work in computer science, computer information systems, and 4 years responsible work experience in IT operations OR by any other combination of training and experience leading to the described level of knowledge and skill. Must have valid Texas Driver’s License. LICENSE AND CERTIFICATION: Valid Texas driver’s license Project Management certificate preferred Closing Date/Time: November 29, 2024 at 11:59 PM CST

Job Description Under limited supervision, the Main Wastewater Treatment Plant Chief Operator performs a variety of duties including, but not limited to: supervising the operations of all the City’s wastewater treatment plants operations, inspecting daily operations reports, data entry into plant records, and supervising and approving a variety of maintenance and repair tasks on wastewater treatment plant equipment and lift stations. Must have knowledge of process control, laboratory analysis, basic water Chemistry, and mechanical ability. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Supervise and approve variety of maintenance and repair tasks on wastewater treatment plant equipment and lift stations. Inspects daily operations reports. Data entry into plant records including TCEQ Daily Monthly Reports, process control computer programs, and interpret laboratory test results. Must be able to troubleshoot operational challenges and adjust wasting rates, chemical feeds, aeration equipment. Must be able to schedule work assignments and operation schedules. Must be able to perform all sampling for permit compliance and ensure that proper sampling is completed to comply with TCEQ discharge permits. Maintain all operational records for wastewater treatment, Tier II Reporting, Risk Management, and sludge requirements. Must be responsible for all operations for all City of Galveston Wastewater Treatment Facilities, sanitary sewage lift stations, and collection system. Ensures all plant activities meet regulatory compliance requirements; provides various activity reports. Ensures adherence to safety procedures and programs. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Wastewater treatment principles, methods and practices. Methods, techniques and equipment used in wastewater treatment. Local, state and federal laws, codes, regulations and permits affecting wastewater treatment operations. Recordkeeping and reporting procedures. Safety rules and regulations. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Understanding and applying City policies and procedures. Compiling data; maintaining records and files; and preparing clear and concise reports. Providing efficient customer service. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND 5-7 years’ experience in wastewater plant operations; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: Possession of a TCEQ Class A Wastewater License. Possession of a valid Texas Driver’s License. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed both in an indoor and outdoor work environment. May be exposed to dangerous machinery, extreme weather conditions, potential physical harm, hazardous chemicals and infectious diseases. May be required to climb ladders. May be required to lift and carry items weighing up to 100 pounds. Closing Date/Time: October 31, 2024 at 11:59 PM CST

Job Description Under general supervision, performs routine to complex maintenance and repairs to City vehicles, heavy and specialized equipment. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Prepare work orders; discusses service requests with customers to determine the nature and type of repairs or maintenance needed; prioritizes repair requests. Performs general and advanced diagnosis; makes minor and major repairs as needed. Operates a personal computer to perform diagnostics of units or equipment. Performs major overhauls of automotive and heavy equipment, including engines, transmissions, suspensions, axles and related items Diagnosis and repairs hydraulic, mechanical, and electrical systems. Assesses electrical problems and determines the appropriate repairs. Prepares parts requests. Performs engine tune-ups and fuel injection diagnosis. Performs maintenance and repairs on specialized units and equipment. Performs preventive maintenance services and repair schedules. Performs inspections of City units. Tests units or equipment after repairs are completed. Fabricates various parts. May perform welding projects. May perform road service calls. May perform general building maintenance and repairs. Ensures that safety rules and regulations are followed. Maintains a clean work area. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: Advanced vehicle and equipment maintenance and repair practices and procedures. Troubleshooting techniques and methods. Fabrication methods and practices. Recordkeeping practices. Safety procedures and practices. Personal computer and various software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Providing efficient customer service. Understanding and applying City policies and procedures. Using testing and measuring equipment. Using power and hand tools. Operating motorized equipment. Reading and understanding technical manuals, schematics, wiring diagrams, technical service bulletins and parts catalogs. Performing mathematical calculations with accuracy. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND three years of advanced automotive/motorized equipment maintenance and repair experience; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: Possession of a valid Texas Class C or B Commercial Driver’s License. May require Texas Inspector license. May require Freon service license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed both in an outdoor and indoor work environment. May be exposed to dangerous machinery, potential physical harm, extreme weather conditions and hazardous chemicals. May be required to lift and carry items weighing up to 100 pounds. May be required to work within confined spaces. May be required to climb ladders. Closing Date/Time: September 27, 2024 at 11:59 PM CST

Job Description The Engineer I will be the focal point of interface for most project work related to planning, RFQ/ RFP, engineering design and construction of city structures and facilities. They will report to the Senior Assistant City Engineer and will interface with all departments at the City, permitting and government agencies, suppliers, consultants, contractors, and residents in order to coordinate and supervise the performance of a project. They will be responsible for the successful execution of the work in regard to safety, budget, schedule and environmental compliance. They will also lead or support the preparation of scope of work and quality compliance requirements for RFP’s, and the evaluation of proposals from consultants and contractors. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Experience in design, construction and/or inspection of civil facilities such as, earthworks, drainage, roadways, pavements, utility distribution (water, power, and sewers), piling, bulkheads, and stormwater pump stations. Familiar in the preparation of schedules using Microsoft Project or similar. Experience in preparation of cost estimates and budgets for engineering design and/ or construction. Experience in the preparation of technical and management reports and proposals. Experience in the evaluation of qualifications of consultants and contractors. Have negotiation skills and understanding of basic contract structure for the engineering and construction industry. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements. ERP project oversight. Additional related duties as assigned. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Department organization, operations, policies, and procedures. Proven experience in project management. Ability to lead project teams of various sizes and see them through to completion. Strong understanding of formal project management methodologies. Understanding of ERP implementation. Experience overseeing a construction project. Budget management experience. Principles and practices of project management. Proficient in Adobe (PDF) and Microsoft Office Products, specifically Word, Excel and Power Point. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Multi-tasking. Time management. Understanding and applying City policies and procedures. Organizing and maintaining records. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Bachelor’s Degree in an engineering discipline, preferably Civil Engineering, from a recognized University. A minimum of 2 years of experience overall project manager, IT project manager, or ERP project manager; OR an equivalent combination of education and experience. LICENSE AND CERTIFICATION: Project Management Professional (PMP) certification is preferred. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed primarily in a standard office environment. May be required to lift and carry items weighing up to 30 pounds. Closing Date/Time: September 27, 2024 at 11:59 PM CST

Job Description Under general supervision, operates and maintains a City wastewater treatment plant and lift stations. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Operates and maintains wastewater treatment and lift stations. Reads and records readings from meters, gauges and other recording devices; interprets data to maintain or improve plant operations. Inspects plant and mechanical equipment for malfunctions, irregularities and repairs; follows preventive maintenance schedules. Performs inspections of lift stations, including pumps, controls and surrounding grounds; maintains logs and reports on lift stations. Cleans lift station areas and floats. Conducts running repairs and adjustments to machinery and equipment. Prepares work orders for equipment maintenance and repair services as needed. Participates in the installation, overhaul and repair of treatment and pumping equipment. Collects samples of wastewater and sludge; performs analysis as appropriate. Maintains records of test results. Cleans and washes clarifiers, center wells and aeration basin; removes floating debris from clarifiers and aeration tanks. Calibrates metering instruments; records readings in log books. Ensures all plant activities meet regulatory compliance requirements; provides various activity reports. Ensures adherence to safety procedures and programs. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Wastewater treatment principles, methods and practices. Methods, techniques and equipment used in wastewater treatment. Local, state and federal laws, codes, regulations and permits affecting wastewater treatment operations. Recordkeeping and reporting procedures. Safety rules and regulations. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Understanding and applying City policies and procedures. Compiling data; maintaining records and files; and preparing clear and concise reports. Providing efficient customer service. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND two years’ experience in wastewater plant operations; ORan equivalent combination of education and experience. Must have either an “A” or “B” or “C” or “D” Wastewater Treatment license through TCEQ. LICENSE AND CERTIFICATION: Possession of a Wastewater Operator license required. Possession of a valid Texas Driver’s License. May require possession of a Class B Commercial Driver’s License. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed both in an indoor and outdoor work environment. May be exposed to dangerous machinery, extreme weather conditions, potential physical harm, hazardous chemicals and infectious diseases. May be required to climb ladders. May be required to lift and carry items weighing up to 100 pounds. Closing Date/Time: September 27, 2024 at 11:59 PM CST

Job Description Under general supervision, purchases and provides an inventory of all parts and supplies for the City’s wastewater plants. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Prepares requisitions and staff reports for all purchasing activities. Researches and documents parts and supplies; consults with vendors and suppliers. Oversees and documents all maintenance work orders. Maintains an inventory of parts, materials, chemicals, office and janitorial supplies. Orders staff uniforms; processes returns and invoices. Conducts weekly staff safety meetings. Provides office support services to the wastewater plant staff. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Wastewater treatment principles, methods and practices. Principles and practices of purchasing. Principles and practices of inventory management. Modern office support practices and methods. Principles and practices of effective customer service. TCEQ. Safety rules and regulations. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Providing efficient customer service. Understanding and applying City policies and procedures. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND two years’ experience in purchasing, inventory control and staff support operations; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: Possession of a valid Texas Driver’s License. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed both in an indoor and outdoor work environment. May be exposed to dangerous machinery and extreme weather conditions May be required to lift and carry items weighing up to 50 pounds. Closing Date/Time: September 27, 2024 at 11:59 PM CST

Job Description Under general supervision, operates and maintains a City wastewater treatment plant and lift stations. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Operates and maintains wastewater treatment and lift stations. Reads and records readings from meters, gauges and other recording devices; interprets data to maintain or improve plant operations. Inspects plant and mechanical equipment for malfunctions, irregularities and repairs; follows preventive maintenance schedules. Performs inspections of lift stations, including pumps, controls and surrounding grounds; maintains logs and reports on lift stations. Cleans lift station areas and floats. Conducts running repairs and adjustments to machinery and equipment. Prepares work orders for equipment maintenance and repair services as needed. Participates in the installation, overhaul and repair of treatment and pumping equipment. Collects samples of wastewater and sludge; performs analysis as appropriate. Maintains records of test results. Cleans and washes clarifiers, center wells and aeration basin; removes floating debris from clarifiers and aeration tanks. Calibrates metering instruments; records readings in log books. Ensures all plant activities meet regulatory compliance requirements; provides various activity reports. Ensures adherence to safety procedures and programs. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Wastewater treatment principles, methods and practices. Methods, techniques and equipment used in wastewater treatment. Local, state and federal laws, codes, regulations and permits affecting wastewater treatment operations. Recordkeeping and reporting procedures. Safety rules and regulations. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Understanding and applying City policies and procedures. Compiling data; maintaining records and files; and preparing clear and concise reports. Providing efficient customer service. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND two years’ experience in wastewater plant operations; ORan equivalent combination of education and experience. Must have either an “A” or “B” or “C” or “D” Wastewater Treatment license through TCEQ. LICENSE AND CERTIFICATION: Possession of a Wastewater Operator license required. Possession of a valid Texas Driver’s License. May require possession of a Class B Commercial Driver’s License. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed both in an indoor and outdoor work environment. May be exposed to dangerous machinery, extreme weather conditions, potential physical harm, hazardous chemicals and infectious diseases. May be required to climb ladders. May be required to lift and carry items weighing up to 100 pounds. Closing Date/Time: October 31, 2024 at 11:59 PM CST