DescriptionCharleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals who have strong customer service skills and a passion for serving others. Emergency Communications/9-1-1 is a challenging, yet gratifying career. Join our team and play a crucial role in providing public safety to our community. Make a difference, earn a competitive income with an excellent benefits package, and work in a fast-paced, public safety environment. No experience necessary.
Come Save Lives with Us! Visit http://workfor911.com/ to learn more about the CCCECC and positions available. Application review begins immediately. HIRING HOURLY: $20.65 or higher based on experience OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELYDuties and ResponsibilitiesCharleston County Consolidated Emergency Communications Center Administrative Public Safety Telecommunicators primarily receive and process incoming non-emergency service requests coming into the 911 Center from a variety of sources.
- During normal operations, process police calls for service received on non-emergent and emergent lines.
- During emergency conditions or levels of high call volume, process calls using modified protocols for non-emergent and 911 calls.
- Enter call information into the Computer-Aided Dispatch (CAD) system and research CAD system to assist callers and first responders.
* Monitor 911helpme.com and enter requests for service into CAD.
* Perform daily checks of TDD/TDY, cell phones, and other equipment.
Shift Requirements: Administrative Public Safety Telecommunicators work a 10-hour shift. An essential function of this position is the ability to work any shift, therefore, we cannot guarantee assignment to a particular shift. To support the 24/7 operation of the CCCECC, Administrative Public Safety Telecommunicators are expected to work nights, weekends, holidays, and all scheduled and unscheduled overtime. This schedule may be different during classroom and on-the-job training. Employees are expected to report to work as called upon during emergencies and be prepared to stay during the duration of the event.
Minimum Qualifications- Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people.
- Able to work scheduled and unscheduled overtime (Our staff works several hundreds of hours of overtime a year)
- Must be willing to work the assigned shift which includes day, mid-afternoon, evening, or night shift, including weekends and holidays
- Employees are assigned to a shift after completing required classroom and on-the-job training
- Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event
- Must be 18 years of age or older by date of hire
- Have a High School Diploma or equivalent
- Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD)
- Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH)
- Complete required applicant testing.
- Must have no felony convictions; no current driving suspensions; misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided
- Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), and reference check
- Pass a pre-employment physical and psychological evaluation
- Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification.
Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to: - Health, Dental, Vision and Life Insurance
- Optional Life and Disability Insurance
- Optional Medical and Dependent Care Spending Accounts
- Annual and Sick Leave
- Fourteen (14) recognized Holidays
- South Carolina Retirement System (SCRS) State Retirement Plan
- Police Officers Retirement System (PORS - as applicable)
- Optional Deferred Compensation Program
- Longevity and Merit Pay Increases
- Optional Federal Credit Union Membership
- Leadership, Professional and Skill Development Training
- Employee Assistance Program
- Employee Well-being Program
For more information, visit our
benefits page.
