9-1-1 Public Safety Telecommunicator

  • CHARLESTON COUNTY, SC
  • North Charleston, South Carolina
  • Jul 14, 2024
Full Time Information Technology and Communication Services Public Safety
  • Salary: $22.22 Hourly USD

Job Description

Description

Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals who have strong customer service skills and a passion for serving others. Emergency Communications/9-1-1 is a challenging, yet gratifying career. Join our team and play a crucial role in providing public safety to our community. Make a difference, earn a competitive income with an excellent benefits package, and work in a fast-paced, public safety environment. No experience necessary. Come Save Lives With Us!

Visit http://workfor911.com/ to learn more about the CCCECC and positions available. Application review begins immediately.

HIRING HOURLY: $22.22 or higher based on experience

OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY

Duties and Responsibilities

Duties and Responsibilities:

Charleston County Consolidated Emergency Communications Center Public Safety Telecommunicators receive and process incoming emergency, non-emergency, and administrative calls and dispatch calls for service to law enforcement, fire agencies, and emergency medical services.

Shift Requirements:

Public Safety Telecommunicators work a 12.25-hour shift. An essential function of this position is the ability to work any shift, therefore, we cannot guarantee assignment to a particular shift. To support the 24/7 operation of the CCCECC, Public Safety Telecommunicators are expected to work nights, weekends, holidays, and all scheduled and unscheduled overtime. This schedule may be different during classroom and on-the-job training. Employees are expected to report to work as called upon during emergencies and be prepared to stay during the duration of the event.

Minimum Qualifications

  • Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people.
  • Able to work scheduled and unscheduled overtime (Our staff works several hundreds of hours of overtime a year)
  • Must be willing to work the assigned shift which includes day, mid-afternoon, evening, or night shift, including weekends and holidays
  • Employees are assigned to a shift after completing required classroom and on-the-job training
  • Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event
  • Must be 18 years of age or older by date of hire
  • Have a High School Diploma or equivalent
  • Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD)
  • Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH)
  • Complete required applicant testing.
  • Must have no felony convictions; no current driving suspensions misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided
  • Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), and reference check
  • Pass a pre-employment physical and psychological evaluation
  • Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification.


Knowledge, Skills and Abilities

Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to:
  • Health, Dental, Vision and Life Insurance
  • Optional Life and Disability Insurance
  • Optional Medical and Dependent Care Spending Accounts
  • Annual and Sick Leave
  • Fourteen (14) recognized Holidays
  • South Carolina Retirement System (SCRS) State Retirement Plan
  • Police Officers Retirement System (PORS - as applicable)
  • Optional Deferred Compensation Program
  • Longevity and Merit Pay Increases
  • Optional Federal Credit Union Membership
  • Leadership, Professional and Skill Development Training
  • Employee Assistance Program
  • Employee Well-being Program
For more information, visit our benefits page.

Job Address

North Charleston, South Carolina United States View Map