Department/Division: Executive
Location: Administration Building
FLSA Status: Exempt - Non-Represented
The Milwaukee County Transit System (MCTS) is seeking a Chief Operations Officer (COO) to assist with the transit system’s work towards enhancing the quality of life in Milwaukee County through great public service. MCTS connects our community with essential transit services in an endeavor to achieve racial equity and become the healthiest County in Wisconsin. COO candidates will have detailed knowledge of principles, policies, and practices of operating a large urban transit system, along with a deep understanding of mass transit strategies and the role of operations-related performance metrics. The successful candidate will have an ability to communicate complex concepts about objectives and achievements for multiple audiences: employees, labor unions, transit passengers, elected officials, and other stakeholders. In addition, experience evaluating talent, holding staff accountable for performance, and evaluating whether the right person is in the right seat will contribute to organizational success. Finally, a demonstratable commitment to racial equity with respect to employees and engagement with community members will be a key to success for the individual candidate and MCTS.
JOB SUMMARY:
The Chief Operations Officer serves as a member of the Executive Team and provides support and coordination across the Transportation and Maintenance departments. The direct reports of this position include the Director of Transportation and the Director of Maintenance. The Chief Operations Officer provides strategic direction for these areas and ensures proper management staff and methods are in place to ensure company success. This position is expected to identify and implement new approaches, optimize organizational effectiveness, and improve performance, safety, and teamwork continuously and consistently with the organization’s mission, vision, and values. The Chief Operations Officer reports to the Vice President/Deputy Director.
ESSENTIAL FUNCTIONS:
QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES:
Submit applications to https://globalus241.dayforcehcm.com/CandidatePortal/en-US/mcts/Posting/View/3383.
Please mention you found this employment opportunity on the CareersInGovernment.com job board.
DISCLAIMER STATEMENT:
The above are general requirements that must be met for consideration. They are not intended to be an exhaustive list of job qualifications or job duties.
Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.
The Milwaukee County Transit System (MCTS) innovates the way people across southeast Wisconsin get to work, school, medical appointments, entertainment and anywhere else they need to go. With a dedicated team of over 1,000 bus operators, mechanics and administrative staff, MCTS provides more than 17 million rides each year and generates a massive economic impact for the region.
MCTS's paratransit program, commonly known as Transit Plus, is administered by MCTS staff. We contract with Transdev to provide ADA accessible van service to eligible paratransit riders.
Covering 242 square miles across 19 municipalities, MCTS provides more than just transit infrastructure for Milwaukee County, it is critical to our regional economy.
We would love your help in continuing to make MCTS truly special. If you are a team-player, committed to providing excellent customer service and dedicated to helping others, then we would love to have you as a part of our company.
MCTS offers a competitive salary, a top tier health care plan and an excellent benefits package, including a pension.
We're happy to answer any questions you may have! Email us at recruitment@mcts.org