CAREER DESCRIPTION AIRPORT OPERATIONS OFFICER
THIS RECRUITMENT IS OPEN TO THE PUBLIC The open eligible list established through this recruitment will be used to fill current and future Airport Operations Officer positions within John Wayne Airport. This recruitment may also be used to fill positions in similar and/or lower classifications.
DEADLINE TO APPLY The deadline to apply will be on Tuesday, October 1, 2024, at 11:59 p.m. (PST)
In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following date:
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization.
JOHN WAYNE AIRPORT The award-winning John Wayne Airport, Orange County (JWA) has been a major cornerstone of Orange County for more than 100 years. Located in beautiful Southern California, we currently serve approximately 11.7 million annual passengers. We strive to provide a superior guest experience to ensure travel is convenient and stress-free. The County of Orange owns and operates John Wayne Airport, serving more than three million people within 34 cities and unincorporated areas of Orange County and beyond.
As a medium hub airport, we have commercial flights to more than 40 nonstop destinations in the U.S., Mexico, and Canada. Eleven commercial airlines and two air cargo airlines fly out of the Airport. It is home to nearly 500 general aviation (private, non-commercial) aircraft, representing 60% of total operations, and includes two full-service fixed base operators and one limited use general aviation facility.
- Mission : Connecting People, Places and Opportunities.
- Vision: To be an airport of choice by creating exceptional experiences.
- Core Values: REACH
- R espect
- E nvironmental Stewardship
- A ccountability
- C ollaboration
- H onesty
View the latest John Wayne Airport Annual Report
video. To learn more about John Wayne Airport, click
here. To learn more about the County of Orange click
here. AIRPORT OPERATIONS DIVISION John Wayne Airport (JWA) Operations Division is responsible for the day-to-day oversight of JWA activities, ensuring JWA operates safely, securely, effectively and within the scope of strict federal regulations. Each day, Airport Operations staff conduct on-site inspections; address the needs of all tenants, patrons, and other customers; issue and track employee identification badges and other access cards and keys; manage parking facilities; emergency preparedness; janitorial services; safety; and monitor the activities of ground transportation providers. The Division consists of three areas: Airside Operations, Landside Operations and Safety.
THE OPPORTUNITY The County of Orange, John Wayne Airport, has a challenging opportunity for a highly motivated, experienced professional to join our Airport Operations team as an Airport Operations Officer. This position will exercise responsibility for independently coordinating the daily airside and landside operational activities of JWA. The incumbent who assumes this role will be expected to exercise considerable judgement and initiative in resolving problems, handling emergencies, and addressing other incidents in the absence of airport management. Areas of responsibility include, but are not limited to:
- Monitoring and coordinating the activities of air carriers, airport lessees, Fixed Based Operators (FBOs), and concessionaires for compliance with contract agreements, FAA and TSA rules and regulations
- Coordinating daily Airside and Landslide operation activities
- Monitoring and coordinating the activities of ground transportation providers for compliance with permit agreements and other applicable regulations
- Coordinating initial response to airport emergencies and other incidents by accurately assessing situations and quickly determining appropriate course of action
WORK HOURS (9/80) Rotational Shift - Positions in this class are assigned to cover designated rotating shifts, including evenings, weekends and holidays.
DESIRABLE QUALIFICATIONS The ideal candidate will also possess three (3) or more years of recent, full-time experience in an equivalent operations officer position at a comparable airport OR four (4) or more years of experience at a Part 139 certificated commercial service airport performing airport operations or airport management duties.
A valid Pilot's license, FEMA ICS Training Certification or a Bachelor's degree or higher from an accredited institution in Aviation Management or Business Management or other closely related field is preferred but not required.
The successful candidate must also possess the following core competencies:
TECHNICAL EXPERTISE - Familiarity with terminology and principles related to airport operations
- Experience in interpretation and application of complex rules, policies, and regulations including airport airside and landside operations and procedures, air carrier operations, general aviation and Federal Aviation Administration (FAA) regulations regarding airport certification, safety, and security
- Substantial understanding of performing safe work practices while enforcing rules and regulations and applicable codes, ordinances, and laws
- Understand the Incident Command System and how it is used in an airport environment
LEADERSHIP - Experience evaluating and responding to various actions ranging from routine calls to emergency status
- Effectively align individual goals with those of a team to meet organizational objectives
- Exercise sound judgment that reflects skillful information gathering and analysis
- Experience and ability to provide clear and concise instructions to a variety of audiences to ensure compliance with applicable regulations, policies, and procedures
PLANNING | PROBLEM SOLVING - Ability to continually assess assigned duties to ensure efficient and effective operations
- Evaluate applicable regulations to determine impacts to JWA and recommend action as appropriate
- Ability to evaluate and anticipate resources necessary to respond to routine or emergency action events
- Use sound reasoning skills to identify and analyze problems by gathering relevant information and considering a broad range of issues related to operations
- Experience making sound decisions within a professional ethical framework, demonstrating organizational integrity
EFFECTIVE COMMUNICATION | ORAL & WRITTEN SKILLS - Ability to work positively and effectively to resolve issues and develop collaboration within internal team settings as well as with County of Orange agencies and or external constituents
- Represent the organization effectively and communicate articulately, concisely exchanging information with others both orally and in writing
- Maintain cooperative relationships and deal tactfully within and across organizational lines, as well as with airport tenants, airport guests/users, and members of the public
- Present technical and conceptual information clearly and articulately, both orally and in writing, to a wide variety of audiences
MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for
Airport Operations Officer LICENSE REQUIRED The successful candidate must possess, obtain, and maintain the following licenses:
- Valid California Driver's License, Class C or higher, by date of appointment
- Valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment
AIRPORT ACCESS REQUIREMENTS The successful candidate must clear background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA).
RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Completion of a background investigation to the satisfaction of the County is required.
Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step.
Application Appraisal Panel (AAP) | (Weighted 100%)An Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above.
Eligible List |
Score Groups: Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Based on the Department's needs, the selection procedures listed below may be modified. All candidates will be notified of any changes in the selection procedure.
Veterans Employment Preference Policy (VEPP)
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
Please note: The information you provide on your application and/or response to the supplemental questions will be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.
ADDITIONAL INFORMATIONPlease see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in healthcare settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.
EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Michelle Bocicor at mbocicor@ocair.com or by phone at (949) 252-5174.
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 10/1/2024 11:59 PM Pacific
