Academic Advisor (Student Services Professional II)

San Diego State University
San Diego, California 92182 United States  View Map
Posted: Sep 21, 2024
  • Education and Training
  • Job Description

    Position Summary

    Are you passionate about helping students succeed? Join the Fowler College of Business (FCB) as an Academic Advisor in the Center for Student Success (CSS) and guide students on their academic journey.

    Key Responsibilities:
    • Advise Students: Manage a caseload of current, prospective, and former students in the Fowler College of Business.
    • Conduct Advising Sessions: Provide individual and group advising, both in person and virtually to support academic success.
    • Guide At-Risk Students: Offer solutions and referrals to academically at-risk students to help them overcome challenges.
    • Develop Policies: Assist in creating CSS policies and procedures to enhance student support.
    • Collaborate and Support: Work with SDSU’s Coordinated Care Advising network and support FCB events as needed.

    Why Join Us?
    • Impactful Work: Support the academic growth of 8,000 business undergraduates at one of California’s leading universities.
    • Collaborative Team: Join a supportive, student-focused team dedicated to fostering student success.
    • Professional Growth: SDSU provides opportunities for career development and learning.
    • Dynamic Environment: Play a key role in shaping the future of student advising in a vibrant, inclusive setting.

    Ready to make a difference? Apply today and help students achieve their goals with SDSU!

    Position Information
    • This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position.
    • This position is designated exempt under FLSA and is not eligible for overtime compensation.
    • Standard work hours: Monday - Friday, 8:00 a.m. to 4:30 p.m. (may vary based on operational needs).
    • The individual hired into this role will work on campus at SDSU in San Diego.

    Department Summary

    The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, an Associate Dean for Academic Affairs, an Associate Dean for Research and Strategic Initiatives, an Assistant Dean for Student Affairs, a College Operations Manager/Director of Resource Management, a Director of Marketing & Communications, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for the Career Management Center, a Director for Assessment, and a Managing Director for the Wendy Gillespie Center for Advancing Global Business.

    The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters program. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, and the Aztec Consulting Center, which are critical for the implementation of its strategic plan.

    The Fowler College of Business has over 200 full and part-time academic employees and more than 45 clerical and technical employees.

    FCB is an instructional division of San Diego State University, administered by the Dean. The Dean’s Office is responsible for the creation, implementation, and continued support of the instructional, research, and development processes in the College.

    The Center for Student Success (CSS) within the College provides all academic and informational advising for current, prospective, and former students and graduation candidates in the Undergraduate Program. It also focuses on students experiencing academic difficulty and those participating in special programs. It provides assistance to students in filling out academic forms and petitions, and in understanding university and college policies, requirements and procedures. The unit is responsible for implementing all policies, procedures, and decisions made regarding currently attending Business majors. The unit coordinates the following: primary commencement function (undergraduate for approximately 1,800 students/8,500 guests); undergraduate academic advising, tutoring, study abroad, incoming first year and transfer student orientation among others.

    Size of the Employing Unit-Center for Student Success in FCB

    One full-time Assistant Dean for Student Affairs

    One full-time Director

    Two full-time Co-Lead Academic Advisors

    One full-time Academic Advisor for BSBA Online Degree Completion Program

    Thirteen full-time Academic Advisors

    One full-time Administrative Assistant

    2-3 part-time Student Assistants

    For more information regarding the Fowler College of Business, click here .

    Education and Experience

    Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

    Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

    Key Qualifications
    • Experience with diverse student populations and presenting to varied audiences.
    • Student advising experience in an academic setting.
    • Skill in explaining and interpreting academic policies in person, over the phone, via Zoom, or email.
    • Familiarity with general education and graduation requirements.
    • General knowledge of Student Affairs principles, practices, and trends, including individual and group behavior, counseling techniques, and student services programs.
    • Strong analytical skills with the ability to assess complex situations and advise on student-related matters.
    • Ability to handle complex assignments independently and maintain cooperative working relationships.
    • Initiative and creativity in adapting to changing guidelines and applying procedures to unique situations.
    • Three years of experience in college/university admissions, advising, evaluations, registrar, or related student services is preferred.

    Compensation and Benefits

    Starting salary upon appointment is not expected to exceed $4,841 per month.

    Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

    San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

    CSU Classification Salary Range: $4,841 - $6,884 per month.

    Diversity and Community at SDSU

    At SDSU, our diversity gives us power and benefits every single member of our community.

    Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here .

    Principles of Community

    At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

    SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

    Supplemental Information

    Initial review of the required application materials, including cover letters and resumes, will begin on October 7, 2024. To receive full consideration, apply by October 6, 2024. The position will remain open until filled.

    The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

    SDSU is a smoke-free campus. For more information, please click here .

    SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at lpeeples@sdsu.edu .

    Advertised: Sep 20 2024 Pacific Daylight Time
    Applications close:

    Closing Date/Time:
  • ABOUT THE COMPANY

    • San Diego State University
    • San Diego State University

    Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."


    San Diego State University is a place of knowledge, experience and impact. It is one of the oldest institutions in California, with 400,000+ living alumni and many more friends in the community who have a stake in its future. At SDSU, diversity and excellence go hand-in-hand. The university celebrates diversity and inclusion, embracing a broad definition of diversity that includes people of every race, religion, gender, ethnicity, veterans, people with varying abilities, and members of the LGBTQ+ community. SDSU hires individuals with a commitment to working effectively with individuals from diverse backgrounds.

    Show more

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