Special Programs and Services Coordinator (Administrative Support Coordinator II)

San Diego State University
San Diego, California 92182 United States  View Map
Posted: Sep 23, 2024
  • Administration and Management
  • Clerical and Administrative Support
  • Public Health
  • Job Description

    Position Summary

    Are you passionate about making a positive impact on students’ lives? We’re seeking a dynamic Special Programs and Services Coordinator to join our team at Student Disability Services. As a key player, you’ll coordinate essential activities that empower students with mobility impairments to thrive academically and graduate successfully.

    Key Responsibilities:
    • Accessible Transportation Services: You’ll oversee our golf cart transportation program, ensuring seamless mobility for students, staff, faculty, and visitors with mobility challenges. Your coordination skills will be crucial in maintaining a smooth operation with minimal errors.
    • Adaptive Problem-Solving: At special campus events, you’ll represent our program and interact with diverse individuals. Whether it’s planning ahead or thinking on your feet, your ability to creatively accommodate needs in real-time will shine.
    • Classroom Accessibility: Collaborate with students and faculty to place specialized furniture throughout the university. Your attention to detail and empathy will enhance the learning environment for students with disabilities.
    • Parking Fee Waiver Program: Work directly with students and campus departments to manage the Chancellor’s Office Parking Fee Waiver program. Your organizational skills will ensure students receive the support they need.

    Why Join Us?
    • Make a difference: Your work directly impacts students’ success.
    • Collaborative environment: Engage with colleagues across the university.
    • Professional growth: Opportunities for skill development and advancement.

    Position Information
    • Full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2025 with the possibility of reappointment.
    • This position is designated non-exempt under FLSA and is eligible for overtime compensation.
    • Standard work hours are Monday - Friday, 7:30 a.m. to 4:00 p.m., but may vary based on operational needs.
    • The individual hired into this role will work on campus at SDSU in San Diego.

    Department Summary

    Student Disability Services (SDS) in the Division of Student Affairs and Campus Diversity provides a full range of accommodations and services to nearly 2,500 students with physical, psychological, and learning disabilities, facilitating equal access to the educational process. This is accomplished through direct service support, review of campus accessibility, adaptive technology, assessment, test accommodation, and a variety of other services. Accommodations vary according to types of disabilities, and may include sign language interpreting; provision of alternative formats, such as electronic text or Braille; computer-assisted real-time captioning; test accommodations; advising; assistive computer technology; cart transportation services, and numerous other services. Provision of these academic support services, technology and advocacy promotes the retention and graduation of students with disabilities at SDSU.

    Two additional programs are affiliated with the Student Disability Services. The first is funded by a federal TRiO-Student Support Services grant that provides enhanced services intended to increase graduation and retention rates of at-risk undergraduates. The TRiO-SSS program employs three professional staff. The second is a Workability IV program that is a cooperative contract between the state Department of Rehabilitation (DOR), SDSU Career Services and Student Disability Services the purpose of which is to deliver enhanced career services to students with disabilities who are DOR consumers. The Workability IV program employs one full-time professional staff and one part-time support staff.

    Division of Student Affairs and Campus Diversity

    The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:
    • Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
    • Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;
    • Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences;
    • Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and
    • Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

    Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically:

    “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.”

    For more information regarding the Student Disability Services department, click here .

    Education and Experience

    Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

    These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

    Key Qualifications
    • Ability to handle fast paced and varied workload.
    • Ability to respond to change and last-minute requests efficiently and competently.
    • Good communication skills to understand and accommodate the needs of people with disabilities.
    • Experience working with people with disabilities
    • Knowledge of ADA and reasonable accommodations.
    • Experience working in a university setting is preferred.

    Compensation and Benefits

    Starting salary upon appointment is not expected to exceed $4,058 per month.

    Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

    San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

    CSU Classification Salary Range: $4,058 - $6,653 per month.

    Diversity and Community at SDSU

    At SDSU, our diversity gives us power and benefits every single member of our community.

    Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here .

    Principles of Community

    At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

    SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

    Supplemental Information

    Initial review of the required application materials, including cover letters and resumes, will begin on August 28, 2024. To receive full consideration, apply by August 27, 2024. The position will remain open until filled.

    The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

    SDSU is a smoke-free campus. For more information, please click here .

    SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Casie Martinez at cmartinez12@sdsu.edu.

    Advertised: Aug 13 2024 Pacific Daylight Time
    Applications close:

    Closing Date/Time:
  • ABOUT THE COMPANY

    • San Diego State University
    • San Diego State University

    Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."


    San Diego State University is a place of knowledge, experience and impact. It is one of the oldest institutions in California, with 400,000+ living alumni and many more friends in the community who have a stake in its future. At SDSU, diversity and excellence go hand-in-hand. The university celebrates diversity and inclusion, embracing a broad definition of diversity that includes people of every race, religion, gender, ethnicity, veterans, people with varying abilities, and members of the LGBTQ+ community. SDSU hires individuals with a commitment to working effectively with individuals from diverse backgrounds.

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