Athletics Events & Guests Services Representative

CSU, Sacramento
Sacramento, California 95819 United States  View Map
Posted: Sep 23, 2024
  • Education and Training
  • Tourism and Convention Services
  • Job Description

    Athletic Events & Guest Services Representatives

    Casual Worker

    Posting Details

    Open until filled - Pool Position

    Hiring Preference
    Not Applicable

    Position Summary

    The Events & Guest Services Representative position at Sacramento State Athletics is a crucial role dedicated to providing exceptional service and ensuring a safe, enjoyable environment for all guests attending athletic events. This position involves various duties, including event setup and takedown, crowd control, ticket assistance, and general guest services.

    FLSA: Non-Exempt

    Hiring Range: $16.00 - $18.00

    Recruitment Type: Temporary

    Time Base: Hourly-Intermittent

    Work Hours: Hours vary based on operational needs; ability to work evenings and weekends.

    Department Information

    With a current student population of approximately 30,000, Sacramento State, the capital University, is one of the larger campuses in the 23-campus California State University system, the largest system of higher education in the nation. The Athletic Department at Sacramento State supports 21 NCAA division 1 athletic teams and includes over 450 student athletes competing in the Big Sky, Big West, and the Western Athletic Conference.

    Required Qualifications

    1. Strong understanding of crowd control and guest services.
    2. Excellent communication and interpersonal skills.
    3. Ability to remain calm and handle situations professionally under pressure. Ability to work evenings and weekends.
    4. Physical capability to assist with event setup/takedown and provide aid to guests with special needs.
    5. Willingness to work flexible hours, including evenings, weekends, and holidays. Knowledge of athletics venues.
    6. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

    Conditions of Employment

    Must be able to pass a background check.

    Physical Requirements

    Ability to lift 35lbs and carry 25lbs.
    Ability to stand for long periods of time.

    Documents Needed to Apply

    Resume

    About Sac State

    Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety .

    As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

    To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page.

    Background Check Disclaimer

    A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

    Equal Employment Opportunity
    California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

    It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/disability-parental-leave.html#reasonable-accommodations-interactive-process .

    The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html .

    Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
    The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

    COVID-19 Vaccine Certification Information:

    CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu

    Eligibility Verification
    Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa).

    Note to Applicants:

    Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

    Advertised: Aug 08 2024 Pacific Daylight Time
    Applications close:

    Closing Date/Time:
  • ABOUT THE COMPANY

    • CSU, Sacramento
    • CSU, Sacramento

    Sacramento State, ranked the fourth most diverse university in the western United States, according to U.S. News and World Report (2019), is at the forefront of issues paramount to the region, such as environmental research, politics, business, arts, healthcare, entrepreneurship and more. The University is preparing tomorrow’s leaders to embrace California’s opportunities, solve its challenges, and redefine what’s possible.

    The University offers 64 bachelor’s degree programs with 70 concentrations, 51 master’s degree programs with 26 concentrations, and five doctoral degrees, in Audiology, Physical Therapy, School Psychology, Public History and Educational Leadership, with two concentrations in Ed.D. It also offers 28 post-baccalaureate certificates and 10 credential programs, and houses numerous research and community service centers. Sacramento State is impactful globally and locally, with more than 240,000 alumni around the world and with 1-in-20 residents of the Sacramento region as proud alumnus or alumna.

    Sacramento State At a Glance:

    • Founded: 1947 (as Sacramento State College)
    • President: Robert S. Nelsen
    • Campus: 300 acres, six miles from the State Capitol; a designated “Tree Campus USA”
    • Six-County Service Region: Sacramento, Placer, Yolo, El Dorado, Sutter, Yuba
    • Athletics: NCAA Division I

    Key Rankings and Distinctions: 

    • Fourth most diverse University in the western United States (US News and World Report, 2019)
    • 17th best undergraduate teaching in the Western Region, United States (U.S. News and World Report, 2019)
    • 1 in 20 adults in the region is a Sac State grad
    • Top 20 Best Bang for the Buck for Western Colleges (Washington Monthly, 2019)
    • Capital Fellows Program, which offers public policy fellowships in California State government, is ranked as one of the best internships in the nation for career development. Fellows are placed at some of the highest levels of state government.
    • Bachelor's in gerontology degree is ranked fifth-best in the U.S. (College Choice)
    • The School of Nursing averages the CSU’s highest first-attempt pass rate, with scores higher than UC Irvine and UCLA
    • Master of Science in Accountancy program ranked third nationally for Best Online Program and sixth most affordable (SR Education Group)

    Students:

    • Fall 2019 total enrollment: 31,156 (full-time: 24,888; part-time: 6,268)
    • Student-to-faculty ratio: 24:1
    • Average class size: 27

    Enrollment by Ethnicity (Fall 2019):

    • Hispanic: 34%
    • White: 26%
    • Asian American: 19%
    • Other/multiracial: 6%
    • African American: 6%
    • Unknown: 4%
    • Non-resident alien: 4%
    • Pacific Islander: 1%
    Show more

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