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Job Description
Job Summary
Join the Guest Services team at The Epic Recreation Center and help create a thriving community experience! In this role, you'll oversee our recreational facilities, ensuring clean, well-maintained spaces, smooth daily operations, and engaging programs for all. You'll manage cash transactions, work closely with city staff, and build strong connections with citizens, making a positive impact every day. Apply today to join the City of Grand Prairie and be part of something Epic!
Essential Job Functions- Facilitates communication for the facility by addressing customer inquiries, suggestions, and complaints. Greets customers, answers phone calls, assists with program registration, and reports suggestions and complaints to the supervisor.
- Manages transactions and closes the cash register by accepting payments, issuing receipts, and accurately recording received money. Ensures correct customer charges by staying informed about all program times and prices. Responsible for counting daily revenue, organizing petty cash, and securely depositing money into the safe.
- Oversees facility operations by supervising hallways, distributing equipment, directing customers to appropriate locations, and promoting programs to patrons. Responsible for record-keeping tasks, including daily program updates, and overseeing the distribution of various documents such as registration forms, rosters, and other pertinent paperwork.
- Ensures the cleanliness and organization of facility interiors by managing office area, organizing storage spaces and performing cleaning tasks.
- All other duties as assigned by a supervisor/manager within your department/division.
- Regular and consistent attendance and punctuality for the assigned work hours is essential.
Minimum Qualifications
Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills and abilities would be:- Education: Work requires the ability to read and understand written instructions, to understand simple processes and the routine operation of machines. Level of knowledge equivalent to less than high school or equivalency.
- Experience: Preferred but not required.
- Licenses: Valid Driver's License preferred.
- Certifications : CPR/First Aide Certification, training upon hire.
For city employees who are regular part time (10-19 hours per week) or seasonal hired placed on City payroll, the following benefits are provided:- PARS - Public Agency Retirement System: the employee contributes 6.2% each paycheck to this retirement system and the city provides 1.3%. The employee does not pay into Social Security. All of the employees contributions may be withdrawn upon separating service from the city. The City's contributions will not be paid unless the employee retires under the system.
- Part time or seasonal employees are not eligible for any paid leave or other benefits.
- Part time or seasonal employees are limited to working only 1,000 hours per 12-month period, unless the seasonal is project based for a specific period of time which is typically less than 12-months.
Closing Date/Time: 11/30/2024 5:00 PM Central - Facilitates communication for the facility by addressing customer inquiries, suggestions, and complaints. Greets customers, answers phone calls, assists with program registration, and reports suggestions and complaints to the supervisor.
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Special Instructions
11/30/2024 5:00 PM Central -
ABOUT THE COMPANY
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City of Grand Prairie
Show moreWelcome to the City of Grand Prairie! We Live Life Grand here – about 200,640 residents call Grand Prairie home, and we’re still growing. Grand Prairie is the 16th largest city in Texas and the 125th largest city in the United States, but we still have small town values. We are rated the #1 Best Place to Retire in the U.S., 2nd Happiest City in Texas, 5th Best City for First-Time Home Buyers in Texas, 7th Safest Large City in Texas, and in the Top 50 U.S. Best Place to
Raise a Family!We have attractions that draw almost 10 million visitors a year to:
- Epic Waters Indoor Water Park showcasing 80,000 square feet of year-round water fun referred to as a “cruise ship on land”
- The Summit Active Adult Center with state-of-the-art fitness training, indoor infinity edge pool with lap lanes and exercise vortex, theater, game room, sauna
- PlayGrand Adventures (10-acre, all-accessible playground) is an exciting opportunity to provide a safe and fun playground experience for all ages and abilities (open late 2019)
- Firehouse Gastro Park restaurant downtown (conversion of historic Firehouse #1)
- Lone Star Park Thoroughbred Horse Race Track
- The Theatre at Grand Prairie concert venue
- Historic Uptown Theater in downtown
- IKEA, Living Spaces and the Premium Outlet Mall
- Traders Village
- Lake Joe Pool
- Ripley’s Believe It Or Not! And Palace of Wax
- Epic Central Park, a 172-acre park with five lakes, a Grand Lawn amphitheater, trails and a water and light show
- Chicken N’ Pickle
- Bolder Adventure Park
- The Epic Arts, Fitness and Entertainment Center with $1 million in cardio and strength training equipment, indoor walking/jogging track, group fitness and more
Grand Prairie recently welcomed more than 50 new restaurants and retail stores along SH 161, and development continues at a brisk pace. The city offers a vibrant lifestyle, with the best parks in the nation, more amenities than most, affordable to affluent housing and friendly neighbors.
City employees work hard to ensure Grand Prairie is known as an organization that creates Raving Fans by delivering world-class service. Our employee family and elected officials constantly live our values, aggressively move toward our vision and are always looking for ways to make the business of running a city even better.The hard work, positive input and optimism of all our city employees all play a key role in our success. We look forward to you joining our
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