Information Desk Assistant

State of Nevada
Carson City, Nevada United States  View Map
Posted: Nov 01, 2024
  • Full Time
  • Accounting and Finance
  • Job Description

    Announcement Number: 2055334063

    NEVADA LEGISLATIVE COUNSEL BUREAU
    RESEARCH DIVISION

    INFORMATION DESK ASSISTANT
    (Temporary Session Hire)
    Carson City, Nevada
    Salary up to $80,054 (employee/employer paid retirement plan)
    The Legislative Counsel Bureau (LCB) is seeking a diverse pool of qualified applicants for the
    upcoming legislative session for the position of Information Desk Assistant within the Research
    Division. The LCB is a nonpartisan, legislative service agency that provides professional,
    technical, and administrative support to the Nevada Legislature, which convenes biennially in odd-
    numbered years for 120-day sessions and for rare special sessions during the interim periods. The
    Research Library collects, organizes, and preserves materials related to the Nevada legislative
    process and other legislative issues for research purposes. This is a temporary, full-time position
    located in Carson City, Nevada.
    Position Description: Under the general supervision of the Legislative Librarian, the Information
    Desk Assistant serves as the first point of contact for the Research Library, interacting with
    legislators, legislative staff, state and local government agencies and the public. Responsibilities
    of the Information Desk Assistant may include, without limitation:
    • Serving as the receptionist for the Research Library by answering phones and greeting
    visitors;
    • Performing photocopying, scanning, filing, and labeling tasks to support library operations;
    • Responding to general inquiries from legislators, staff, and the public with accurate
    information and assistance;
    • Assisting librarians in their duties, including preparing final work products;
    • Verifying accuracy and completeness of information in both print and electronic files,
    making required corrections and additions;
    • Maintaining the library's organization and ensuring it is in proper order and condition; and
    • Performing other duties as assigned.

    Minimum Qualifications: The Information Desk Assistant will be selected with special preference
    given to the candidate's training, experience, and aptitude in the fields of customer service and
    clerical support. A qualified candidate must have: (1) a high school diploma/GED; and (2) at least
    2 years of experience in a receptionist, clerical or customer service role; or (3) an equivalent
    combination of education and experience. At least 3 years of experience in administrative or
    clerical support within a professional setting is preferred. The ideal candidate will demonstrate:
    • Strong organizational, critical thinking and problem-solving skills;
    • Proficiency in internet searching and familiarity with general database usage for efficient
    information retrieval;
    • The ability to prepare or proofread documents, ensuring proper grammar, spelling,
    punctuation, formatting and adherence to style guidelines;
    • Proficiency in using Microsoft Office software and Adobe Acrobat Pro for effective
    document creation and management;
    • The ability to plan and prioritize tasks to meet deadlines and optimize workflow;
    • Strong communication skills, particularly in phone interactions, to effectively engage with
    a diverse range of individuals;
    • The ability to work independently and adapt to changes in the work environment as needed;
    • Exceptional attention to detail and accuracy in all tasks and documentation;
    • A thorough understanding of the importance of confidentiality in handling sensitive
    documents and confidential communications;
    • The ability to exercise sound judgment when working with legislators, staff and the public;
    • A high level of professionalism in all interactions and responsibilities;
    • The capacity to cultivate and maintain effective working relationships both within the LCB
    and with external stakeholders; and
    • Punctuality, dependability, self-motivation and a strong commitment to delivering
    excellent customer service.

    Salary: The annual salary for this position is based upon a Grade 31, which has a salary range of
    $54,434 to $80,054 under the employee/employer-paid retirement option. An employer-paid
    contribution plan is also available with a reduced salary in lieu of an employee contribution. Actual
    starting salary will be based on experience.

    Benefits: The benefits include the accrual of paid annual leave and sick leave, health insurance
    and membership in the state's retirement plan. For additional information on the retirement options
    and benefits, please visit the Public Employees' Retirement System of Nevada. For a description
    of the current health, dental and vision benefits, please visit the Nevada Public Employees'
    Benefits Program. Other optional benefits are also available, including a deferred compensation
    program.

    WORKING CONDITIONS: The work is performed in a typical library environment. Overtime is
    required during legislative sessions and certain other periods as necessary to meet the demands of
    the Legislature. When overtime is worked, the Information Desk Assistant may earn compensatory
    time that can be taken at a later date or be paid for the overtime, consistent with the LCB Rules
    and Policies and subject to budgetary limits. Occasional in-state and out-of-state travel may be
    required. Such travel may be outside normal business hours.

    APPLICATION PROCESS: All applicants who meet the minimum qualifications may apply by
    submitting a LCB Employment Application, cover letter and current resume via email to LCBHR-
    jobs@lcb.state.nv.us or by mail to:

    Legislative Counsel Bureau
    Attn: Human Resources
    401 S. Carson Street
    Carson City, Nevada 89701-4747

    Applications will be accepted on a rolling basis and the application period will remain open until
    the position is filled. Applicants are therefore strongly encouraged to submit their applications as
    soon as possible. Hiring may occur at any time during the recruitment process.

    The Legislative Counsel Bureau is an Equal Opportunity Employer and does not
    discriminate on the basis of race, color, religion or belief, national origin or ancestry, age,
    sex, sexual orientation, gender identity or expression, disability, pregnancy, domestic
    partnership, political affiliation, genetic information, or compensation history, or any other
    characteristic protected by applicable law. The Legislative Counsel Bureau will not tolerate
    discrimination or harassment based on any of these characteristics, nor will it tolerate
    unlawful retaliation. Applicants may contact LCBHR@lcb.state.nv.us to request reasonable
    accommodations to participate in the hiring process and will not be disqualified from
    consideration based upon such requests.

    (Revised 10/29/2024)



    Closing Date/Time: Until recruitment needs are satisfied
  • ABOUT THE COMPANY

    • State of Nevada
    • State of Nevada

    The presence of Nevada's earliest inhabitants, beginning about 12,400 years ago, is marked by many petroglyphs and archaeological sites. Baskets, decoys, and ingenious traps are evidence of the resourcefulness of these early people in a harsh and arid environment.

    European explorers traveled through Nevada in the early 19th century, but it was not until 1851 that the first settlements were established. An Act of Congress created the Territory of Nevada on March 2, 1861. James W. Nye of New York was appointed Nevada's first Territorial Governor by President Abraham Lincoln later that year. On October 31, 1864, President Lincoln proclaimed Nevada's admission to the Union as the 36th state. The State's first elected Governor, Henry Blasdel, took office on December 5, 1864.

    Today, Nevada is the nation's seventh largest state in land area. Several hundred mountain ranges cross its landscape, many with elevations over 10,000 feet. In contrast, the State's lowest point (along the Colorado River) is only 470 feet above sea level. From majestic mountains to desert valleys, nature has endowed Nevada with diverse and unique ecosystems.

    The Nevada Legislature has honored the State's natural resources and cultural heritage with a variety of State designations described below.

     

     

    Show more

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