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Job Description
ABOUT US
At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity:
DEPARTMENT OF HEALTH & HUMAN SERVICES :
At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.
ABOUT THE POSITION
We currently have one (1) full-time Eligibility Worker III position available in Public Assistance Eligibility, in the Foster Care unit.
The Eligibility Worker III is the lead worker class in the Eligibility Worker (EW) series. The individuals in this classification are the first line of assistance for those working in the Office Specialist and Eligibility Worker II classifications.
The Eligibility Worker III assists the Eligibility Supervisor and acts as back-up. This position will provide case guidance, review of casework, and training for staff in lower classifications. This position will also be called upon to handle more difficult or urgent cases and may perform special projects related to the unit. In addition to serving in the lead worker capacity, the Eligibility Worker III will also research and interpret regulations.
Hybrid Schedule:
The Health and Human Services Department has embraced a hybrid work schedule that considers that some duties of this position may be performed remotely. However, the successful candidate must be able to report to County facilities for meetings, work assignments, and/or disaster service work upon short notice, as needed and deemed appropriate. During the initial probationary period, the successful candidate may be required to work primarily onsite before establishing a hybrid work schedule.
ABOUT YOU
Our Highly Qualified Candidate
The ideal candidate for this position possesses a combination of expert knowledge of Foster Care programs; strong technical skills in the use of the CalSAWS and MEDS systems; and demonstrates interpersonal skills in working with co-workers, partners, and the public.
Further, the ideal candidate is/has:- An established leader amongst peers and a proven team player.
- The desire and ability to deliver training, mentorship, and other support to an Office Specialist, Eligibility Workers, and Social Workers in Child & Family Services.
- Exceptional client service to Public Assistance applicants, recipients, and partners.
Qualifications
Knowledge of
- The goals and functions of a social service agency.
- Laws, rules and regulations necessary to make eligibility and grant determination for multiple public assistance programs.
- Available community resources and techniques for identifying problems requiring referrals to such agencies and/or social services staff.
- Terminology, screens and operating procedures related to the Statewide Automated Welfare System.
- Standard office practices and procedures and the operation of standard office equipment.
- Record keeping practices and principles and business mathematics.
- Basic principles and practices of staff supervision, including training.
- Direct and review the work of subordinate staff.
- Train staff in work procedures.
- Use SAWS hardware and software effectively.
- Troubleshoot SAWS hardware and software problems and resolve issues.
- Conduct effective interactive interviews.
- Read, understand and explain complex rules, regulations, policies and correspondence.
- Make accurate mathematical computations.
- Determine eligibility for multiple grant programs, including food stamps and medical care.
- Review and authorize cases and make corrections when necessary.
- Accomplish a high volume of work amid interruptions.
- Enter and retrieve information from an automated data system with sufficient speed and accuracy to perform the work.
- Establish and maintain effective working relationships with those contacted in the course of the work.
- Prepare clear, concise and accurate reports, correspondence, procedures and other written materials
Minimum Qualifications
One year of experience equivalent to or higher than the County's classes of Eligibility Worker II or Eligibility Worker II - Bilingual. Experience with the SAWS system is highly desirable. Two years of college education in a social science, business or public administration or a field related to the work is desirable.
IMPORTANT INFORMATION
All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.
Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.
LiveScan:
SPECIAL REQUIREMENTS
Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment.
Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Ivana Vande Zande at ivana.vandezande@marincounty.gov .
PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.
COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .
Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.
Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.
Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.
IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.
Retiree Medical : The County provides access to group health plan coverage to eligible retirees.
For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.
*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
Closing Date/Time: 11/15/2024 11:59 PM Pacific - An established leader amongst peers and a proven team player.
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ABOUT THE COMPANY
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Marin County
Show moreThe County of Marin is a vibrant and thriving organization comprised of 23 agencies and departments with a workforce of approximately 2,400 employees. The County’s array of public safety, community development, public works, health and human services, community services and administrative services is governed by the Board of Supervisors, which is made up of an elected representative from each of the five voting districts in this county.
This diverse organization strives to uphold a set of core values at work: respect, trust, integrity, diversity, equality, excellence, accountability, innovation, and collaboration. These values keep the organization and its individuals healthy, resulting in successful and sustainable quality service delivery. In addition, the County is committed to being a well-managed organization that relies on the talents of its workforce to succeed.
OUR MISSION AS A COUNTY:
To provide excellent services that support healthy, safe and sustainable communities; preserve Marin’s unique environmental heritage; and encourage meaningful participation in the governance of the County by all.
When you’re employed in local government the effects of your work are visible all around you. Your work is an integral part of the day-to-day lives of Marin County residents and visitors. From the roads we drive on, to the parks and libraries we visit, to the services we rely on to keep us healthy and safe, County employees contribute directly to the sustained well-being of Marin County’s communities.
We are motivated to preserve the importance of Equity, Economy, Environment and Education that make our County unique. With over 3000 employees, volunteers and interns across 22 departments, we are a part of the communities we serve. We work with our core values in mind: Integrity, Respect, Diversity, Innovation, Collaboration, and Excellence. These values are not only part of our organization’s strategic initiatives and goals[PDF], but they are what unify us in our work across a variety of perspectives and skillsets.
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