Power Audit & Compliance Analyst, Senior

Position Description

This position is responsible for the complex review, analysis and preliminary auditing of NERC reliability compliance documentation and evidence to ensure proof of compliance is met according to NERC Standards and Requirements for Operations and Planning (O&P) and Critical Infrastructure Protection (CIP). This position is also responsible for developing and implementing internal policies, procedures, guidelines, and work processes associated with NERC Reliability and Compliance, as well as assessing, improving, and managing Tacoma Power’s Internal Compliance Program’s (ICP) internal procedures and processes; responsible for managing Tacoma Power’s evidence and other documentation to comply with federally mandated NERC Reliability Standards and with state and federal records requirements; assisting with implementing and managing the administration of the Enterprise Content Management System (ECMS) tools as well as managing the systems integration between SharePoint, Smartsheet, SAP, Tableau, Microsoft for Reliability and Compliance purposes; and facilitating Regulatory Compliance Associated Auditing-related activities as assigned.

Essential Duties:

• Complex review, analysis, auditing, reporting for NERC Reliability and Compliance.
• Perform complex review, analysis and preliminary auditing for NERC Reliability and Compliance Worksheets, evidence and documentation to ensure compliance with NERC Standards and Requirements to ensure proof of compliance is met according to NERC Standards and Requirements for Operations and Planning as well as Critical Infrastructure Protection (CIP).
• Perform a wide variety of analytical duties and tasks related to Tacoma Power’s documentation management, risk mitigation and internal controls programs to support compliance with the NERC Reliability Standards and make recommendations to supervisors, SMEs and management.
• Prepare reports, key performance indicators, and dashboards for compliance-related activities and present to the Reliability & Compliance Governance Committee, management, supervisors, and staff.
• Assist in the development of internal processes, policies, procedures, guidelines, and performance metrics for managing compliance documentation and related functions that are in alignment with NERC Reliability Standards, Tacoma Power, TPU, and City policies.
• Coordinate compliance program-related documentation activities with Subject Matter Experts (SMEs), supervisors, managers, and staff. Participate in meetings related to Tacoma Power’s compliance document management program.
• Participate in developing a WECC audit strategy and manage documents in support of compliance enforcement activities.
• Manage System integration, connection, access for Reliability and Compliance clients.
• Oversee the management of the functionality and administrative rights for ECMS within Tacoma Power Reliability & Compliance, such as access rights and user/group permissions, applying protective/security markings, creating file plans and file structures, versioning of records, and applying retention. Provide direction on records information management activities with Document Management Coordinators and Compliance stakeholders across Tacoma Power.
• Develop and manage internal ticketing system for systems requests to connect R&C users and clients with protected document and evident access.
• Build integration programs to connect technology systems between various platforms such as SharePoint, Smartsheet, CIP on Prem system, Tableau, SAP and TIMs for Reliability and Compliance knowledge, evidence and document management.
• Provide training and/or presentation for the Compliance Users Group on changes or updates to the ECMS and documentation processes.
• Assess current practices (for records management), including use of EDRMS and SharePoint, and recommend improvements or corrections as needed. This includes developing alternatives processes as appropriate, monitoring implementation and assessing performance.
• Support and/or assist with communication within Power on EDRMS activities.

Qualifications

Minimum Education*
Bachelor's degree in business administration, records & information management or directly related field.

Minimum Experience*
4 years experience in an electric utility that includes experience with NERC standards and/or audits or cybersecurity.

Licensing, Certifications and Other Requirements
Background check required to meet cybersecurity requirements.

*Equivalency: 1 year of experience = 1 year of education

Preferred skills

• Experience in information architecture (IA) concepts and techniques, including organizing schemas and structures, taxonomy, and content management and strategy for information and records
• 2 or more years experience in electric utility, cybersecurity, and/or records management systems
• Detail oriented with strong organizational skills for time management, and manage multi-tasking
• Strong background in advanced computer skills; database management, troubleshooting and developing solutions or work-around, Microsoft Office, SharePoint, and any ECMS or EDRMS
• Experience in conducting content audits on ECMS and other document repositories
• Effective presentation, written and verbal communication skills for interfacing and communicating with all levels of the organization
• Self-motivated, tasks oriented, problem solves that produces high quality work

Knowledge & Skills

Desired Knowledge & Skills:

• Experience in NERC Reliability Standards or with state and federal records requirements
• Experience in information architecture (IA) concepts and techniques, including organizing schemas and structures, taxonomy
• Experience in content management and strategy, editorial and plain language writing (writing for the web) as well as process writing
• Experience in an electric utility that includes experience with NERC standards and/or audits or cybersecurity for at least 2 years
• Experience in meeting stringent timelines with multiple assignments from different groups or individuals
• Experience in having advanced computer skills; database management, troubleshooting and developing solutions or work-around, Microsoft Office, Sharepoint, and any ECMS or EDRMS
• Experience in interfacing and communicating with all level of the organization and all departments
• Experience in conducting content audits on ECMS and other document repositories
• Experience in understanding user needs, gathering requirements- usability testing methods, such as first click testing, reviews, focus groups and others, including usability testing tools and applications.
• Thorough knowledge of risk, compliance and audit competencies
• Effective presentation, written, verbal, communication and negotiation skills

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

Closing Date/Time: 12/5/2024 5:00 PM Pacific

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• City of Tacoma

• 253-591-5400

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