IT Project Manager

Description

Southern California Association of Governments (SCAG) is seeking an IT Project Manager to lead and support enterprise level and IT-related projects that drive impactful change in our organization. The IT Project Manager will be responsible for developing project plans, monitoring project progress, and maintaining clear communication with team members and stakeholders to ensure alignment with project goals. The IT Project Manager will also facilitate the lifecycle of projects from start to finish, track milestones, and report on project metrics. This position resides in the Enterprise Project and Portfolio Management department and reports directly to the department manager.

This position is eligible to work remotely from a location based within the SCAG region and is expected to be in the office at least 1 day per quarter for IT division meetings, and on occasional and/or ad-hoc days, at the discretion of management and business needs.

The Enterprise Project and Portfolio Management department is responsible for providing agency-wide project management standards and support for SCAG’s most complex and impactful projects. In addition, the EPMO includes dedicated IT project managers to plan, implement, coordinate, and oversee cross-functional projects in the areas of Infrastructure and Operations, Application Development, and AV Services.

WHO WE ARE

As a mission-driven organization, SCAG is committed to attracting and retaining talent who embody SCAG’s values. SCAG's workforce is passionate and committed to innovation that improves the quality of life for all Southern Californians. When you join SCAG, you can expect a culture where collaboration and teamwork is fostered.

SCAG operates as a hybrid organization because we recognize that work can be successfully performed in various locations. Designing a work environment and culture where SCAG’s mission, effectiveness, and collaboration can be more flexibly served demonstrates our commitment to diversity, equity, inclusion, and belonging (DEIB) by supporting work-life balance for our employees, retaining our existing dedicated staff, and increasing access to new talent pools.

WHAT WE BELIEVE

MISSION
To foster innovative regional solutions that improve the lives of Southern Californians through inclusive collaboration, visionary planning, regional advocacy, information sharing, and promoting best practices.

VISION
Southern California's Catalyst for a Brighter Future.

SCAG CORE VALUES

• Be Open: Be accessible, candid, collaborative and transparent in the work we do.
• Lead by Example: Commit to integrity and equity in working to meet the diverse needs of all people and communities in our region.
• Make an Impact: In all endeavors, effect positive and sustained outcomes that make our region thrive.
• Be Courageous: Have confidence that taking deliberate, bold and purposeful risks can yield new and valuable benefits.
• Cultivate Belonging: Embrace differences, foster equity, champion inclusion, and empower all.

In this role you can expect to

• Develop and execute detailed project plans for IT-related projects including developing project schedules, allocating resources, leading project meetings, and maintaining project documentation
• Monitor status and performance for IT-related projects and proactively identify potential challenges to recommend solutions
• Communicate project expectations to team members and stakeholders to ensure alignment with requirements
• Facilitate projects from initiation to completion and track project milestones and deliverables throughout project lifecycle
• Support enterprise project management activities by tracking and reporting on cross-functional project metrics, including scope, schedule, costs, and risks
• Manage incidents and ideas submitted through ServiceNow to appropriate teams and departments
• Design, develop, and maintain IT training frameworks including training documentation, plan development, and training frequency
• Perform other duties as assigned

What you'll bring to this role

A typical way to obtain the required qualifications would be with 3 years of experience in project management in an IT setting and a bachelor’s degree in a relevant field.

Any combination of training, education, and experience that would provide the required knowledge, skills, and abilities may also be considered.

We’ll be a great match if you also have:

• Expertise with project management tools and a track record of effective project planning, scheduling, and resource management.
• Experience leading and managing complex, high-risk projects across IT and enterprise functions, utilizing methodologies like PMBOK and Agile/Scrum to ensure project success aligned with organizational goals.
• Familiarity with the Microsoft technology stack, including Active Directory, Exchange, Office 365, SQL Server, and familiarity with IT service management and tracking via ITIL and ServiceNow.
• Strong risk management knowledge and experience, applying principles and techniques to identify, assess, and mitigate project risks, ensuring continuity and minimizing disruptions.
• Effective communication skills, capable of creating and maintaining comprehensive project documentation, such as project plans, status reports, meeting minutes, and presentations, ensuring accurate and timely project communication.
• Knowledge of quality assurance and control processes, contributing to quality activities to meet established standards and project requirements.
• Skill in translating between technical and business teams, providing clear, concise written and verbal communication to bridge understanding across departments.
• The ability to manage multiple projects simultaneously and balance software and infrastructure workstreams, applying strong organization, time management, and problem-solving skills.
• The ability to contribute to a culture of diversity, equity, inclusion, and belonging.

Supplemental Information

Please note, this posting will remain open until November 27, 2024 with the first application review taking place on November 13, 2024. Interested applicants are strongly encouraged to apply prior to that date. We anticipate interviews for this position will be held in five weeks.

Insurance Coverage
Employees may choose from nine HMO and two PPO health plans administered through CalPERS. SCAG contributes the following amounts towards the monthly health premium: $850 for employee only coverage; $1500 for employee plus one dependent; $1800 for employee plus family. Employees may waive SCAG-sponsored health plans by providing evidence of other health coverage each plan year. Upon meeting eligibility requirements, employee is eligible to receive opt out amount of $200 per month, paid as taxable earnings. Premiums for dental and vision are covered 100% by SCAG. Life insurance in the amount of $50,000 is provided by SCAG. Supplemental life insurance is available at a minimal cost to the employee. Short-term and long-term disability insurance plans are provided by SCAG.

Retirement
Employees become members of the Public Employees’ Retirement System (PERS). Effective January 1, 2013, for new members of the California Public Employees’ Retirement System (CalPERS), the retirement formula is calculated at 2% @ 62 with a Three Year Average Formula. In accordance with the Public Employees' Pension Reform Act of 2013 (PEPRA), the new member will have a mandatory contribution of 7% of reportable compensation. Employees who are current members of CalPERSor an agency with CalPERS reciprocity, or who have less than a six-month break in service between employment with SCAGor in a CalPERS(or reciprocal) agency will be enrolled in the 2% @ 55 benefit formula.

Empower deferred compensation plan is available and all non-management positions receive a 50% match, up to $1,500. Employees do not pay Social Security.

Paid Parental Leave
12 weeks of paid parental leave to employees following the birth of an employee’s child or the placement of a child with an employee in connectionwith adoption or foster care. Employees become eligible for this benefit after12 months of employment at SCAG.

Holidays
Employees receive 10 designated holidays and 44 hours of Personal Floating Holidays (PFH) per fiscal year, 11 hours for each full quarter worked.

Vacation Accrual
Ten to twenty days per year depending on length of service with SCAG.

0-3 years: 80 hours
4-10 years: 120 hours
11-16 years: 140 hours
17+ years: 160 hours

Sick Leave
Employees accrue sick leave at the rate of one day per month.

Flexible Spending Accounts
Tax-exempt savings plans are offered to pay for eligible expenses associated with healthcare, dependent care, and parking.

Transit Reimbursement Program
SCAG reimburses up to $230 per month for commute to the office via public transit via bus, rail, or train. Employees must commute a minimum of 8 days per month in order to receive reimbursement for monthly passes.

Flexible Time/Modified Work Week/Telework
Employees may work a modified 9-80 work schedule, with every other Friday off. SCAG offers a flexible work schedule to allow employees some flexibility on daily work hours. SCAG has developed a hybrid workforce program called Work@SCAG to provide three work model options (office, hybrid, and remote) to choose from, based on their position, within the SCAG Region.

Technology Allowance
Employees in hybrid and remote work models will receive a one-time stipend of $300 to be used for remote office setup. In addition, all employees receive a $140 monthly technology allowance to cover phone usage for business use and to offset utilities costs while working remotely.

Other Benefits
Educational assistance up to $5,250 per year is offered for qualified courses after one year of employment. Professional membership reimbursement up to $300 per year for professional associations.

Probationary Period
All non-management employees are required to successfully complete a probationary period of 2080 hours prior to achieving regular employment status.

Closing Date/Time: 11/27/2024 5:00 PM Pacific

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• Southern California Association of Governments

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