Social Work Supervisor II

The Position

Bargaining Unit: Local 1021 - Social Services First Line Supervisors Unit

The Employment and Human Services Department is currently accepting applications to fill nine (9) vacancies for Social Work Supervisor II.

Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

We are looking for someone who is:

• Capable of meeting deadlines and working in a high-pressure work setting
• A leader who possesses the skill of encouraging and energizing the team to attain their objectives effectively
• Proficient in demonstrating, instructing, mentoring, coaching, and providing assistance to staff in a fast-paced work environment
• Patient and flexible in covering additional duties when needed
• Knowledgeable about Child Welfare initiatives and Risk Assessment tools
• Able to develop innovative strategies to solve complex problems and assist families
• A critical thinker

What you will typically be responsible for:

• Supervising a team of Social Worker II & III professionals, along with clerical and support personnel
• Establishing clear performance expectations, tracking and coaching staff progress, and resolving conflicts and disputes effectively
• Managing individual programs and facilitating both individual supervision meetings and group meetings
• Overseeing staff attendance, timesheets, and leaves, as well as providing supervision and training to interns and new staff, and managing ongoing learning for experienced staff
• Understanding and interpreting County, State, and Federal Child Welfare policies and protocols, and training staff on policy and protocol implementation
• Participating in inter-agency meetings and County committees relevant to Child Welfare and juvenile dependency
• Verifying that Social Workers are meeting compliance for timely home visits, face to face contacts, investigations, and Court reports
• Reviewing and approving Court Reports, Case Plans, Risk Assessment tools and other written materials for accuracy and proper grammar; as well as coaching and instructing social workers to enhance their writing skills

A few reasons you might love this job:

• Your contributions can lead to significant and meaningful changes within the Bureau and the community
• You thrive in a fast-paced, multi-faceted environment that demands complex thought, adaptability, and flexibility
• Your work is making a direct contribution to safeguarding children and assisting families in achieving their full potential
• You find joy in teaching, inspiring, and enabling social workers to do excellent work and achieve their maximum capabilities, all while providing high quality case management services
• You appreciate working in an environment that serves individuals from diverse cultures and backgrounds

A few challenges you might face in this job:

• You operate under pressure to meet compliance and Court deadlines
• You frequently implement new and changing policies at a County level
• You work with staff who may be experiencing stress, secondary trauma, and burnout
• You work with a non-voluntary client population

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Reading Comprehension: Understanding and using written information
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Oral Communication: Engaging effectively in dialogue
• Writing: Communicating effectively in writing
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
• Managing Performance: Ensuring superior individual and group performance
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace

To read the complete job description, please visit the website, www.cccounty.us/hr

The eligible list established from this recruitment may be used to fill future openings for up to six (6) months.

Minimum Qualifications

License Required: Possession of a valid California motor vehicle operator’s license. Out-of- State motor vehicle operator’s license will be accepted during the application process.

Education: Possession of a master’s degree from an accredited college or university with a major in Social Work, Counseling or Psychology with a specialization in Marriage, Family Therapy or in a major within the social/human services field or Gerontology specifically for Adult Protective Services.

Experience: Three (3) years of full-time (or the equivalent of full-time) complex and specialized social casework experience in a public or private human services agency equivalent to a Contra Costa County Social Worker III or the assessment of risk to children or adults and participation in Juvenile or Superior Court proceedings.

Desirable Qualifications:

• Experience as a Child Welfare Social Worker
• Knowledge of child abuse, mental health, substance abuse, intimate partner violence, and trauma informed practice
• Strong writing and communication skills

Selection Process

Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. HireVue Oral Exam: The assessment will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies and an overall passing score of 70% or higher. These may include, but are not limited to: Critical Thinking, Professional Integrity & Ethics, Handling Stress, Valuing Diversity, and Oral Communication.Departmental Hiring Interview

The online interview will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to participate in the online interview, as well as computer or mobile device with a camera.

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: Continuous

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• Contra Costa County Human Resources Department

• 925-655-2100

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