Library Services Manager (Support Services - Digital Initiatives)

City of Palo Alto
Palo Alto, California United States  View Map
Posted: Nov 09, 2024
  • Salary: $110,489.60 - $165,734.40 Annually USD
  • Full Time
  • Administration and Management
  • Library Services
  • Job Description

    Description:

    Are you an experienced library professional who is excited to work for a City Library system with a progressive approach to serving its community?

    Would you thrive in an innovative organizational culture?

    Are you ready to take on the challenge of managing technology services
    throughout a branch library system?

    The City of Palo Alto invites you to apply for the position of Library Services Manager for Digital Services, overseeing our award-winning Digital Services team.

    Areas of focus include:

    • Website Projects: Oversees the Library’s public website and Sharepoint-based Intranet to ensure usability and accessibility of our online platforms and adherence to our Web Content Strategy.


    • Online Resources: Ensure the library provides and innovative and comprehensive suite of online resources that meet the needs of the community.


    • Public Technology Programing: Leverage your passion for technology innovation and leadership to build on Palo Alto City Library’s international reputation as a leader in cutting-edge technologies like robotics, coding, web3 and artificial intelligence.


    The ideal candidate will have a deep understanding of current and future IT trends, including AI, as well as a detailed vision and passion for transforming emerging technologies into public library programs and services.

    This position reports to the Library Division Head of Community Engagement and Support Services.

    For a complete job description follow this link: Manager Library Services

    Essential Duties:

    E ss ential and other important responsibilities and duties may include, but are not limited to, the following:

    • Supervises the operation of the Library’s Digital Services division.


    • Develops and directs the implementation of goals, objectives , polices, procedures, and work standards for assigned programs and activities.


    • Selects, assigns, trains, and coaches staff; recommends or initiates personnel actions in area of responsibility . Assigns, reviews and evaluates the work of subordinate staff.


    • Participates in department budget preparation; plans and approves internal budget requests for area of responsibility, monitors budget expenditures in area of assignment for proper allocation of resources.


    • Develops and maintains effective relations with the community for the purpose of enhancing the Library's ability to provide technology service s to the public.


    • Resolves complex customer service issues .


    • Provides leadership to staff.


    • Originates and assists with staff reports to Council.


    • Handles building issues and equipment needs.


    • Recommends major department programs, services, and equipment purchases.


    • Represents the Library in meetings and makes presentations to the public, citizens groups and other organizations.


    • Collaborates with industry and academic leaders to bring innovative technologies to the community.


    • Seek s out grant opportunities that enable new and/or enhancement of technology programs and services .


    • Assists with RFP and contract negotiations and maintenance.


    Minimum Qualifications:

    Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities, which would typically be acquired through:

    Master's degree from an ALA-accredited Library School of Information Science Program or equivalent degree and five years of related experience.

    Ideal Candidate Qualifications:
    • Key characteristics and skills of the ideal candidate.
    • Library management experience, minimum 3 years of experience.
    • Passionate about technology .
    • Knowledge of/Experience with managing library website and library online resources.
    • Experience managing and implementing library programs.
    • Understanding library budgets and purchasing processes.



    Supplemental Information:

    The Selection Process:
    • Applicants will receive recruitment status notifications via email. Governmentjobs.com account also has notification status updates.
    • Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time after the posting closes.
    • The screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.



    Our online application system is provided by NeoGov . If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.

    City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

    For more details visit our Careers Page, by clicking HERE.
    Learn more about our Compensation Plan HERE.

    Closing Date/Time: 12/20/2024 11:59 PM Pacific
  • ABOUT THE COMPANY

    • City of Palo Alto
    • City of Palo Alto

    Palo Alto is located about 35 miles south of San Francisco; and 14 miles north of San Jose.  Palo Alto, known as the “Birthplace of Silicon Valley” and global center of technology and innovation, is the corporate headquarters for many world-class companies and research facilities such as VMWare, Hewlett-Packard, IDEO, Tesla, and Skype. Home to Stanford University and a top-ranked public school system, Palo Alto also features beautiful and historic residential neighborhoods, vibrant shopping and retail districts.

     

    Palo Alto has a highly educated and culturally sophisticated citizenry that is actively engaged in making a difference both locally and globally. Unique among city organizations, Palo Alto operates a full-array of services including its own gas, electric, water, sewer, refuse and storm drainage provided at very competitive rates for its customers.

     

    The birthplace of Silicon Valley, Palo Alto, is a community of approximately 68,000 residents and nearly 100,000 jobs. Located on the mid-Peninsula between San Francisco and San Jose, Palo Alto is recognized worldwide as a leader in cutting-edge technology, medicine, and green innovation. Many world-class businesses maintained or started offices here, including Amazon, Tesla, Hewlett Packard, Palo Alto Medical Foundation, Rivian, Lucile Packard Children’s Hospital, SAP Ariba, Houzz, Varian Medical Systems, and VMware. Numerous start-ups are also at home in Palo Alto, arguably making it the startup capital of the world. 

     

    Stanford University is foundational to the history and prestige of Palo Alto, reflected in the community’s dedication to life-long learning. Stanford’s cultural and educational offerings are integral to the vibrancy and charm of Palo Alto, while the City’s exceptional K-12 school district ranks among the top public school systems in the country. With more than 50% of adult residents holding a graduate degree or higher, Palo Alto is frequently listed as one of the most educated cities in the nation.

    Home to picturesque tree-lined streets, bike lanes, and historic buildings that reflect its California heritage, Palo Alto boasts a genuine sense of community and an active citizenry with strong environmental values. Beautiful neighborhoods are complemented by vibrant commercial corridors and a bustling economy with premium shopping and dining options. Excellent health care facilities, performing arts, and diverse recreational opportunities are just some of this incredibly desirable community’s cherished amenities. 

    Join an Award Winning Team

    Palo Alto is an award-winning City recognized nationwide as innovative and well-managed. Palo Alto is one of a small number of California cities with a AAA bond rating. Recently, Palo Alto became one of the most livable cities in the U.S. by Livability.com. It's the only city to receive the Platinum Beacon Award in sustainability best practices by California’s Institute for Local Government.

    We offer a variety of career paths that relate to building and improving communities. The City has fourteen departments employing 1,000 full-time staff. Police officers, fire fighters, paramedics, and building inspectors keep us safe. Engineers and public works staff build and re-build the physical infrastructure. City planners help envision and shape future community growth. Recreation, arts and library professionals enhance community life. Utilities provides electric, gas, water, sewer and other services. Internal services departments help manage, staff, and protect the City.

     

    Show more

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