Description*This application is for a reclassification of an existing position, open only to designated, internal candidates invited to participate in this examination process.* The ideal candidate for this position will perform highly technical and analytical tasks, serving as a specialist in server administration. Responsibilities include troubleshooting, managing, designing, and optimizing servers to ensure high performance for business applications, all while maintaining data integrity.
Under limited supervision, this role plans, designs, installs, manages and optimizes enterprise servers and components to ensure high performance, availability, and reliability of the City’s client/server applications in a 24/7 environment.
The person in this position provides day-to-day support for all storage and backup systems critical to the City’s operations. Additionally, they administer Active Directory/Entra ID, manage domains, audit user permissions, develop disaster recovery strategies, and ensure compliance with policies.
Examples of Essential Functions- Manages and supports the VMware environment, EMC storage, and other storage environments.
- Designs and implements scalable server solutions that provide a secure, highly available, flexible server environment in support of mission critical business applications.
- Applies state-of-the-art technology to meet and improve system operations.
- Coordinates planning, implementation, troubleshooting, hardware/software upgrades, daily operations for managing all storage, shares, Distributed File System (DFS) management and backup processes.
- Manages archived storage and policies. Monitors replication of storage and backups to City of Reno's disaster recovery location and/or secondary server infrastructure to include sync policies.
- Performs day-to-day server and storage maintenance and operation functions including utilization/performance monitoring, deduplication, data replication, storage recovery/optimization, application object restores and problem analysis resolution in a complex environment.
- Monitors, manages, and supports server systems and infrastructure utilizing relevant support tools and keeping the server environment up-to- date with OS and security patches, updates, and security compliance for all server and data environments.
- Performs daily backup functions for servers and file systems and works with vendors to resolve backup issues. Monitoring of current storage and backup environments to include usage, availability, and reporting on status.
- Works with application analysts to determine server and storage requirements, develop backup and replication schedules, manage policies and procedures. This includes the management of centralized and enterprise services for the City.
- Performs comprehensive reporting and metrics for server and storage capacity planning in order to forecast storage growth and determine data allocation of different storage types.
- Responsible for server management and quality assurance with respect to tuning, performance monitoring, hardware and software maintenance, and capacity planning.
- Manages the Windows server environment and ensures that service level commitments are met, data is stored efficiently on the network, and critical data is maintained in backup cycles.
- Complies with HIPAA, PCI, CJIS and other applicable regulations.
- Manages Active Directory security concepts.
- Supports all Windows Server based systems including test, development, and production.
- May provide afterhours support for the entire infrastructure environment.
- Perform related duties as required.
Minimum QualificationsThe following minimum qualifications are required to be met at the time of application.
Education:
- An associate’s degree in computer science, decision science, information systems management, or related field
Experience:
- Two years of directly related experience, including advanced server systems experience working in a complex Microsoft Windows Server 2016/2019/2022 environment and SAN environment.
License:
- Possession of an appropriate valid driver's license.
- VMWare Certified or Certified Advanced Professional 6.x or greater
Desirable Certifications:
- VMWare Certified or Certified Advanced Professional 6.x or greater
Desirable Experience:
MS Active Directory, Entra ID, DNS, DHCP, MS SharePoint 2010, MS Exchange, MS SQL 2012/2016/2022, Server Virtualization - VMWare, MS System Center, Citrix / XenApp 6, SAN/NAS Technology, Cisco UCS, IIS, PowerShell scripting for task automation, backup using various methods, network and server security.
Supplemental InformationTo Apply:Please submit your completed application and all additional information/documentation requested online at
www.reno.gov/jobs by the close of the recruitment. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 5th floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility.
If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627.
Examination Process:
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of a Training and Experience evaluation (T&E) weighted at 100%.
Training and Experience Evaluation (T&E) Details:
The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked
"QUESTIONS" on the job announcement page. The T&E must be submitted online at the time of application.
- Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.
- Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.
- In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.
- Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.
- "See Resume" or "See above," etc., are not qualifying responses and will not be considered.
- Changes or corrections to your responses cannot be made once your application packet has been submitted.
- TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.
Notification:
Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified within two weeks of the job posting closing.
Testing Accommodation:
We strive to ensure equal access for all individuals. If you require accommodations due to a disability, we encourage you to inform the Chief Examiner by the closing date of this announcement. Your request will be handled with confidentiality and respect.
Employee/Veteran Preference in the Event of Tie Scores:
On promotional examinations (Rule VIII, Section 9), in the event of tie scores resulting from final rating, including seniority points, a classified employee will be awarded veteran's preference and provided a rank preference if one (1) of the eligibles has submitted proof of honorable discharge from the military service. This preference will only be administered in the event of tie scores. Documentation must be submitted at the time of application.
Seniority Points:
Classified employees of the City of Reno shall receive seniority credit computed by adding to a passing score as follows:
The final ranking will include the applicable seniority points added to the overall grade of the examination process. For each full year of continuous service completed, 0.2 points will be added up to a maximum of ten (10) years... 2 points will be the maximum.
Rule VIII - Promotion, Section 9. Seniority Credit.
Appointment and Certification:
Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.
Questions and Updates:
Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or civilservice@reno.gov .
The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.
Please use this
Health and Welfare Benefit Link to learn more about the City of Reno's great employee benefit plans and wellness programs.
Closing Date/Time: 11/21/2024 11:59 PM Pacific