Compliance Monitor

You will be joining a Department committed to a culture of TEAMWORK to accomplish our goals together, where we deliver excellence through COLLABORATION with partners and stakeholders, embody ACCOUNTABILITY through trust and professionalism, and embrace WORK-LIFE BALANCE by prioritizing respect, boundaries, and time. While working at DHEWD you will be helping to develop the workforce of the future! Join us as we pursue our vision of “Every Missourian empowered with the skills and education needed for success.”

To perform this job successfully, an individual must be able to perform each essential function of the job with or without reasonable accommodations.

• Evaluate Missouri Job Center workforce development service delivery within the 13 Workforce Development Areas
• Observe customer flow, services provided and outcomes to identify best practices or areas that need improvement
• Collect data to analyze the effectiveness of the programs. Meet with staff before on-site reviews to identify areas of concern for each local area
• Perform desk reviews of customer information from each local area using the Division’s case management system and other State of Missouri databases
• Review participant records for compliance and quality
• Interview local area staff and customers including job seekers, program participants, employers and instructors
• Conduct pre-review and post-review meetings with the local area’s workforce development director, functional leaders, and other management staff
• Submit a formal report of monitoring review results for each local area and if action is required, provide follow-up
• Recommend and provide technical assistance/training resulting from concerns found during the Continuous Improvement Reviews
• Answer questions regarding federal and state regulations, guidance letters, and the Division’s case management system
• Participate on workgroups and committees regarding Missouri Job Centers
• Gain knowledge of applicable federal/state rules and regulations as well as state and local plans
• Attend various meetings and workshops to provide orientation and/or technical assistance concerning Missouri’s Workforce Development System
• Travel to Missouri Job Centers for Continuous Improvement Reviews and technical assistance - required travel may include frequent overnight stays
• Develop, organize and plan all monitoring functions for sub-recipient contracts
• Prep for the programmatic, high-level financial and EO monitoring visits to ensure all selected documents were obtained and all necessary information is available during the visit
• Maintain log of schedule with dates of visits, dates letters sent, date of report, issues, corrective action response dates, and acceptance letter dates to ensure compliance with state and federal guidelines
• Evaluate internal controls and review source documentation. Review for allowable activities and compliance with Uniform Guidance as well as all federal, state, and local laws and regulations
• Review policies/procedures and test for compliance
• Demonstrate regular and reliable attendance
• Perform other related work as assigned

• Beneficial education and/or work-related experience includes technical or professional experience in business, personnel, public administration or closely related area, including military service.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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• State of Missouri

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