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Job Description
Description
SALARY:
$24.00 - $29.18 / Hour
$4,160.00 - $5,057.00 / Monthly
ISSUE DATE: 11/18/2024 FILING DEADLINE: 12/9/2024 at 1:00 PM Pacific Time
THE POSITION: In a learning capacity, and on an assigned shift, receives and acts upon emergency and non-emergency calls in accordance with established policies and procedures. Under direction of the shift supervisor, receives emergency and non-emergency telephone and radio calls and dispatches equipment, operates a computer aided dispatch system, and performs related work as required.
Representative Duties
Operates communications equipment; Instructs the public on proper medical techniques under emergency situations; Secures and records incident information; Refers inquiries to appropriate public and private agencies; Continually monitors the status of fire units; Logs all departmental emergency activity; Sends and receives telephone messages; Prepares and type reports.
For a full job description, please click here .
Minimum Qualifications
Applications will be accepted only from those applicants who properly complete the application and clearly demonstrate on the application, supplemental questionnaire, and typing certificate that they possess the minimum qualifications which include:- Graduation from high school or successful completion of GED examination
- Ability to type 35 net words per minute
- Must successfully pass a background investigation
DESIRABLE QUALIFICATIONS:- Experience in dispatching, emergency services, or two-way radio operations
- Ability to adequately perform multiple concurrent tasks;
- Ability to respond quickly and efficiently to emergency situations by obtaining and relaying critical information
- Ability to remain calm in stressful situations.
- Customer Service experience
CERTIFICATE REQUIREMENT: All applicants must submit a Typing Certificate (dated within the last two years of application submittal) certifying 35 NET words per minute with the application. Note: Certificates obtained on-line are acceptable . Please click here for Typing Certificate Locations .
EMPLOYMENT REQUIREMENT : All applicants MUST be able to work shift work, which includes the night shift, weekends, and holidays. There is a shift differential paid to employees working the night shift.
Shift differential pay: $0.90 or $1.25 per hour depending on assigned shift.
OTHER MINIMUM QUALIFICATIONS: Full job description linked above.
Examination (Weighted: 100%)
EXAMINATIONS : All applicants will be notified via e-mail of date, time, and place of exams. A minimum passing score of 70% is required.
WRITTEN EXAMINATION (WEIGHTED: PASS/FAIL) December 19, 2024 (TENTATIVE): The written exam is the first phase of the examination process for the Fire Dispatcher I candidates and includes questions related to reasoning and problem solving, public contact, telephone communication skills, name and number matching, deductive and inductive reasoning, map reading, and interpretation and reactive learning. *NOTE: The pass point may be set to include those applicants with the TOP WRITTEN EXAM SCORES.
ORAL APPRAISAL INTERVIEW (WEIGHTED 100%) W eek of January 6, 2025(TENTATIVE): An appraisal will be made of the applicant's education, training, experience, and personal qualifications for the position. Minimum rating of 70% is required.
BACKGROUND INVESTIGATION (WEIGHTED: PASS/FAIL): Prior to appointment, applicants must successfully complete an investigation of their personal history and background to determine suitability for this position with the Bakersfield Fire Department.
Full Summary of Benefits by Bargaining Unit:- Blue & White Miscellaneous Unit
- Fire Safety Unit
- Police Safety Unit
- General Supervisory & Management Unit (coming soon)
1-4 years of service: 10 days per year.
5-13 years of service: 15 days per year.
14+ years of service: 20 days per year.
VACATION - FIRE SAFETY SHIFT PERSONNEL ONLY:
1-4 years of service: 4.68 (24-hr. duty shifts)
5-15 years of service: 7.02 (24-hr. duty shifts)
16+ years of service: 9.36 (24-hr. duty shifts)
HOLIDAYS: 13 paid holidays per year.
SICK LEAVE: Earned at the rate of one working day per month of service to a maximum of 120 days; portions therafter may be convertible.
ADMINISTRATIVE LEAVE: 10 days per year for General Supervisory and Management employees.
INSURANCE: The City and the employee share contributions for premiums for health insurance coverage. The City provides life insurance benefits based on bargaining unit. Visit the City's Employee Benefit website for detailed information (rates and plan information).
RETIREMENT: Benefits are provided by the City's participation in the Public Employee's Retirement System (PERS). 2% @ 62 for new hire Miscellaneous and 2.7% @ 57 for Safety (Fire & Police). Visit the City's Retirement websitefor additional information. -
ABOUT THE COMPANY
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City of Bakersfield
Show moreAt over 413, 000 residents within the City of Bakersfield and another 100,000 in the metro area,
Bakersfield is the ninth largest city in California, ranked between Oakland and Anaheim. Uniquely placed
geographically, the successful candidate will be no more than a couple of hours drive from all things California,
whether that’s Disneyland, the Pacific Ocean, Sequoia’s Big Trees and Yosemite’s waterfalls, or the thrill of skiing
at Mammoth Mountain. Right here at home, the 30-mile paved Kern River Parkway Trail winds through preserved
riparian habitat where you might see rabbits, roadrunners, and other protected wildlife. Sunny year round,
Bakersfield does get hot in the summer, but this region’s Mediterranean climate provides for an
all-seasons lifestyle. Bakersfield is the nation’s top city for family activities. For more information
on things to do in Bakersfield, please visit The Visit Bakersfield Website.
The Bakersfield City Council is composed of seven members elected from the seven wards of the City on a nonpartisan basis to serve overlapping four-year terms. The Mayor is elected at-large to serve a four-year term as presiding officer at Council meetings and as the head of the City for legislative and ceremonial purposes.
The City’s tagline is “The Sound of Something Better” and our team strives to better the community on behalf of the residents we serve each and every day. The City also strives to ensure all team members are provided with a supportive and fulfilling working environment, with emphasis placed on professional development opportunities and career advancement planning. Our team members are frequently encouraged to participate in the City’s employee incentive, wellness and leadership development programs that are offered throughout the year, as well as position-specific training and educational opportunities. Employment with the City of Bakersfield is more than a job, it is being part of something better.
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