Airport Landside Access Manager

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Aviation Management, or a related field, plus seven (7) years of experience in airport operations or a similar environment, including two (2) years of experience which were in a supervisory capacity.
• One (1) year of relevant work experience may substitute for one (1) year of the required education up to a maximum of four (4) years.

Licenses or Certifications:

Valid Texas Class C Driver’s License.
Notes to Applicants

POSITION OVERVIEW :
This position will oversee the Airport’s Landside Programs.
Provides strategic direction and leadership for AUS Landside Access Management functions and programs including curbside management, on- and off-site parking services, ground transportation services, rental car services, ride app services, and all landside access services.
Serves as the AUS liaison with City, State, and Federal agencies regarding landside access to the airport and transportation to and from the airport.
Overseas the licensing, permitting and inspection of the Airport’s Ground Transportation and TNC providers.
Makes recommendations to AUS senior management regarding mandated rules and regulations, operations, enforcement and legislation.
Provides guidance and recommendations on operational and administrative policies and procedures.
Develops partnerships and positive communications between AUS , community organizers, and business groups to promote positive public relations.
Ensures compliance with Federal, State and Local regulations regarding airport operations and security.
Represents AUS on boards, commissions, in meetings, etc. Interacts with airport tenants, ground transportation and parking providers, rental car agencies, ride app companies, and the public; ensures delivery of essential customer service and provides problem and conflict resolution. Conducts investigations and audits.
Represents the department in the development, administration, enforcement, project management, and negotiation of leases and other contracts and use of AUS land, facilities, equipment, and services; coordinates construction activities on landside properties.

DRIVING REQUIREMENT

This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA .

This position requires a Commercial Driver’s License ( CDL ) within (120) days of hire. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.

ASSESSMENT

A skills assessment will be required for this position.

ON- CALL / CALL BACK RESPONSIBILITIES

Position may require on-call or call back responsibilities.

ESSENTIAL PERSONNEL
This position is categorized as an Essential Personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

APPLICATION INFORMATION

• A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
• Please list your complete employment history to include all job duties, responsibilities, and employment dates on your online application.
• The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
• Resumes will not be used to qualify for the position and will not be used to recommend salary.
• Supplemental information or changes to your application will not be accepted after the job posting closes.
• The responses to the supplemental questions inquiring about experience should be reflected on your application.

VETERAN

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

CRIMINAL HISTORY BACKGROUND CHECK

The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES

Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

LANGUAGE

Must have the ability to read, write, and fluently speak in English.

OVERTIME

Overtime may be required with or without notice.

WORK HOURS

Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work.

DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS .
Pay Range
$45.22 - $58.78

Hours
Core Hours:
8:00 a.m. - 5:00 p.m.
Hours may change depending on departmental needs.

Work hours may include after-hours, holidays, and weekend work.
Job Close Date 01/02/2025 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications

• Experience managing airport landside programs in a medium or large hub airport.
• Experience coordinating with local government agencies, transportation departments and law enforcement for airport landside access compliance.
• Knowledge of ground transportation rules and regulations, with the ability to interpret and apply them effectively in hearings involving ground transportation providers.
• Knowledge of parking operations with the ability to assess operational efficiency and identify areas of improvement.
• Familiarity with parking management systems, software, automated payment systems and access control technologies.
• Experience driving revenue growth from parking and ground transportation services and developing accurate financial forecasts.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Provides strategic direction and leadership for AUS Landside Access Management functions and programs: curbside management, on- and off-site parking services, ground transportation services, rental car services, rideshare services, and all landside access services. Serves as the AUS liaison with City, State, and Federal agencies regarding landside access to the airport and transportation to and from the airport. Oversees the licensing, permitting, and inspection of the Airport’s Operators. Makes recommendations to AUS senior staff in regards to mandated rules and regulations, operations, enforcement, and legislation. Provides guidance and recommendations on operational and administrative policies and procedures. Develops partnerships and positive communications between AUS , community organizations, and business groups to promote positive public relations. Ensures compliance with Federal, State, and Local regulations regarding airport operations and security. Represents AUS on boards, commissions, in meetings, etc. Interacts with airport tenants, ground transportation and parking providers, rental car agencies, rideshare companies, and the public; ensures the delivery of essential customer service and provides problem and conflict resolution. Develops division’s budget and monitors expenditures. Conducts investigations and audits. Represents the department in the development, administration, enforcement, project management, and negotiation of leases and other contracts and use of AUS land, facilities, equipment, and services; coordinates construction activities on landside properties.

Responsibilities- Supervision and/or Leadership Exercised:

Responsible for full range of supervisory activities: selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of management principles and practices necessary to plan, organize, implement, analyze, and evaluate the activities of an international airport.
• Knowledge of personnel administration and management development including selection, training, and supervision of management staff.
• Knowledge of legislative processes of County, State, and Federal governments.
• Knowledge of Federal, State, and Local laws, codes, and regulations governing airport operations, air transportation, airport security and safety, and air carrier operations, to include Federal Aviation Administration and Transportation Security Administration.
• Knowledge of principles and practices of airport and land use planning, construction, and government planning in urban and metropolitan areas.
• Knowledge of fiscal planning, procedures, and processes of public sector budget preparation and maintenance.
• Knowledge of City practices, policies, and procedures.
• Knowledge of applicable processes, techniques, and methods.
• Skill in handling conflict and uncertain situations.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in planning and organizing.
• Ability to analyze and resolve irregular events, situations, circumstances, etc.
• Ability to establish and maintain effective communication and working relationships with City employees, contractors, and the public.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business or Public Administration, Aviation management, or a related field, plus seven (7) years of experience in airport operations or similar environment, including two (2) years of experience in a supervisory capacity. One (1) year of relevant work experience may substitute for one (1) year of the required education up to a maximum of four (4) years.

• Yes
• No

* Please describe your experience managing airport landside programs in a medium or large hub airport.
(Open Ended Question)
* Please describe your experience coordinating with local government agencies, transportation departments and law enforcement for airport landside access compliance.
(Open Ended Question)
* Please describe your knowledge of ground transportation rules and regulations, with the ability to interpret and apply them effectively in hearings involving ground transportation providers.
(Open Ended Question)
* Please describe your knowledge of parking operations with the ability to assess operational efficiency and identify areas of improvement.
(Open Ended Question)
* Please describe your familiarity with parking management systems, software, automated payment systems and access control technologies.
(Open Ended Question)
* Please describe your experience driving revenue growth from parking and ground transportation services and developing accurate financial forecasts.
(Open Ended Question)
* This position requires a Valid Texas Class C Driver License. Do you have a Valid Texas Class C Driver License or if selected for this position, do you have the ability to acquire a Valid Texas Class C Driver License by your hire date?

• Yes
• No

* The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?

• Yes
• No

* The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.

• I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment

* Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents

• 

• City of Austin

Show more