Regional Manager

Job Location: This position will be flexible within the region depending on selected candidate (currently located at: 815 Olive BLVD Suite 10, St. Louis, MO).

Why you’ll love this position:

This is a leadership position in the Section of Home and Community Based Services responsible for managing a regional workforce of HCBS professionals responsible for responding to referrals for intake and assessment of the elderly and disabled adult population. This manager is a part of the HCBS Management Team that reports directly to the HCBS Field Operations Bureau Chief. Extensive experience is needed in Home and Community Based Services and managing people. Exceptional skills needed in regards to communication, collaboration/networking, policy interpretation, training and motivation. Must have attributes: team-focus, big-picture thinking, critical thought and open-mindedness. This Regional Manager position will provide significant input into the direction of Home and Community Based Services in Missouri.

• Manage regional HCBS staff in providing appropriate response and support for clients requesting in home services.
• Ensure staff are receiving necessary training on their job expectations, program policy, DHSS Adminstrative policy and DSDS policies. Have an accurate knowledge and understanding of all policies.
• Communicate and disseminate information on Department, Division, and Bureau policies, programs and directives to staff in the region.
• Provide input and direction to leadership on regional projects and priorities.
• Develop, implement and manage a system to train new supervisors and have a system to monitor the effectiveness of their training. To oversee the on-going training for all staff in the region regarding new policies and have a system in place for on-going assurance to ensure compliance to policy and consistency of program implementation.
• Develop professional working relationship with providers, vendors, Area Agencies on Aging, Centers for Independnt Living, and other community organizations providing services to the elderly and disabled.
• Perform regular analysis of field operations and implement organizational adjustments within the Region when necessary. Provide oversight and direction on all personnel actions within the region. The is includes hiring, firing and any discipline actions required.
• Conduct ongoing analysis and planning of resource allocation (includes staff, and equipment) in order to make the most efficient use of resources in addressing workload and program issues.
• Exercises significant independence and initiative in the performance of responsibilities, receives general administrative direction.
• Provide direct supervision to four HCBS supervisors along with one Lead Administrative Support Assistant in the implementation of the 49 county region.

Minimum Qualifications:

• Three or more years of experience in a managerial/supervisory role.
• A Bachelor’s degree (or higher) in a Human Services discipline.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

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• State of Missouri

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