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Job Description
Description:
This is a continuous recruitment and will remain open until filled.
The City's Human Resources Department is seeking a highly skilled and organized Human Resources Assistant to support our Workers' Compensation Program. This role involves assisting with the management of workers' compensation claims and processes, as well as supporting various HR projects, research, and administrative duties. The position also serves as the first point of contact for employees and the public.
The ideal candidate will have experience in human resources and workers' compensation claims, with strong organizational skills and attention to detail in managing documentation and records. Proficiency in data entry, spreadsheets, and database management systems is essential. The candidate must maintain a high level of confidentiality and professionalism. Additionally, the ideal candidate should be able to work independently, meet strict deadlines, and provide excellent customer service. Intermediate experience using MS Office - Word, Outlook, and Excel - is essential for success in this role.
The City's HR team is a dynamic, hard-working, and talented group of professionals committed to creating an engaging employment experience for the City's greatest assets - our employees! Join us and you will be encouraged to grow and learn while working in a creative and fulfilling work environment. Learn more about the Human Resources Department, click Here .
This is a Limited Hourly position that does not receive any benefits and is limited to working 999 hours per fiscal year.
Schedule: Hybrid (in-person and remote days).
Salary: Depending on work experience, $25.00 to $40.00 per hour.
The initial review of applications will take place on December 13, 2024.
Applicants are encouraged to apply early.
Essential Duties:
Essential and other important responsibilities and duties may include, but are not limited to, the following:- Assists with managing workers' compensation claims, ensuring accurate documentation, tracking, and effective communication.
- Prepares, processes, distributes, and maintains workers' compensation files, along with personnel records, documents, logs, and other HR-related information.
- Serves as the primary contact for injured employees, providing information on workers' compensation procedures and benefits.
- Calculates and verifies workers' compensation benefit hours, coordinating with payroll to ensure accurate timecard coding.
- Coordinates with departments, employees, and third-party administrators (TPA) to ensure proper claim processing and benefit distribution.
- Responds to requests for information from employees and the public via phone, in person, and email.
Minimum Qualifications:
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through:- Associate degree and two (2) years of experience in an administrative or support role, preferably within a human resources or insurance-related function; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of position.
- Knowledge of workers' compensation processes and regulations.
- Experience in public sector human resources.
Supplemental Information:
The Selection Process:- Applicants will receive recruitment status notifications via email (governmentjobs.com account also has notification status updates).
- Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time.
- T he screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.
Recruitment Timeline:- Minimum Qualifications Review: Ongoing
- On Demand Interviews: First week of January 2025.
- Department Level Interviews: To be determined.
Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
This is a non-benefited position.
Closing Date/Time: Continuous -
ABOUT THE COMPANY
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City of Palo Alto
Show morePalo Alto is located about 35 miles south of San Francisco; and 14 miles north of San Jose. Palo Alto, known as the “Birthplace of Silicon Valley” and global center of technology and innovation, is the corporate headquarters for many world-class companies and research facilities such as VMWare, Hewlett-Packard, IDEO, Tesla, and Skype. Home to Stanford University and a top-ranked public school system, Palo Alto also features beautiful and historic residential neighborhoods, vibrant shopping and retail districts.
Palo Alto has a highly educated and culturally sophisticated citizenry that is actively engaged in making a difference both locally and globally. Unique among city organizations, Palo Alto operates a full-array of services including its own gas, electric, water, sewer, refuse and storm drainage provided at very competitive rates for its customers.
The birthplace of Silicon Valley, Palo Alto, is a community of approximately 68,000 residents and nearly 100,000 jobs. Located on the mid-Peninsula between San Francisco and San Jose, Palo Alto is recognized worldwide as a leader in cutting-edge technology, medicine, and green innovation. Many world-class businesses maintained or started offices here, including Amazon, Tesla, Hewlett Packard, Palo Alto Medical Foundation, Rivian, Lucile Packard Children’s Hospital, SAP Ariba, Houzz, Varian Medical Systems, and VMware. Numerous start-ups are also at home in Palo Alto, arguably making it the startup capital of the world.
Stanford University is foundational to the history and prestige of Palo Alto, reflected in the community’s dedication to life-long learning. Stanford’s cultural and educational offerings are integral to the vibrancy and charm of Palo Alto, while the City’s exceptional K-12 school district ranks among the top public school systems in the country. With more than 50% of adult residents holding a graduate degree or higher, Palo Alto is frequently listed as one of the most educated cities in the nation.
Home to picturesque tree-lined streets, bike lanes, and historic buildings that reflect its California heritage, Palo Alto boasts a genuine sense of community and an active citizenry with strong environmental values. Beautiful neighborhoods are complemented by vibrant commercial corridors and a bustling economy with premium shopping and dining options. Excellent health care facilities, performing arts, and diverse recreational opportunities are just some of this incredibly desirable community’s cherished amenities.
Join an Award Winning Team
Palo Alto is an award-winning City recognized nationwide as innovative and well-managed. Palo Alto is one of a small number of California cities with a AAA bond rating. Recently, Palo Alto became one of the most livable cities in the U.S. by Livability.com. It's the only city to receive the Platinum Beacon Award in sustainability best practices by California’s Institute for Local Government.
We offer a variety of career paths that relate to building and improving communities. The City has fourteen departments employing 1,000 full-time staff. Police officers, fire fighters, paramedics, and building inspectors keep us safe. Engineers and public works staff build and re-build the physical infrastructure. City planners help envision and shape future community growth. Recreation, arts and library professionals enhance community life. Utilities provides electric, gas, water, sewer and other services. Internal services departments help manage, staff, and protect the City.
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