Program Coordinator

The Family Support Division Policy Unit within our Child Support Program is seeking professional candidates for a Program Coordinator position. The base for this position will be located in Cole County/Jefferson City Child Support Office at 615 Howerton Court, Jefferson City, MO.

The essential duties and responsibilities include, but are not limited to:

• Assist in the overall planning, development and administration of the child support program.

• Assist in the preparation of budget documents.

• Prepare legislative proposals for the child support program.

• Complete fiscal notes and bill reviews for legislation related to the child support program.

• As needed, testify before legislative committees on bills affecting the child support program

• and assist the department’s legislative liaison on legislation-related matters.

• Prepare written responses to inquiries from legislators and other state and federal officials.

• Prepare child support program talking points for various purposes and audiences.

• Assist in responding to media inquiries related to the child support program.

• Analyze federal and state laws, regulations, federal policy directives and court decisions r related to the child support program.

• Prepare or assist the Division of Legal Services in the preparation of state rule making packages.

• Prepare Title IV-D State Plan amendments.

• Coordinate development, edit and approve the release of all child support policy, procedures a and memorandums, ensuring that policy and procedures are professionally presented, and comply with all applicable laws and regulations.

• Assist in the development of requests for proposals and memorandums of understanding for t the child support program.

• Review and consult with legal counsel on attorney recommendations on litigation involving the child support program.

• Draft or assist the department in drafting written audit responses and corrective action plans for the child support program.

• Directly supervise and monitor the work of an administrative office support assistant, policy unit manager.

• Assist other division managers and department staff, as needed, in all matters related to the child support program.

A Bachelor's degree from an accredited college or university with a minimum of 15 earned credit hours in the following: Criminal Justice, Education, Psychology, Sociology, Social Work, Family and Child Development, Human Services, Counseling, Public or Business or Health Care Administration, Nursing, Physical Rehabilitation, Occupational Therapy, Dietetics, Nutrition or a closely related field; and

Four or more years of professional experience in protective services for children; self-sufficiency/income maintenance; child support; in-home services; programs for blind or visually impaired persons; Medicaid or other health insurance programs; nursing; health care or health delivery system; pharmacy or pharmacology; treatment and education of adjudicated juveniles; juvenile delinquency prevention programs; or resource, financial or legal investigations.

Desired Skills:

Experience with work flow and work share processes;

Excellent problem-solving skills;

Good management and supervisory skills;

Excellent oral and written communication skills;

Social Media and other communication tools;

Google Analytics;

Ability to provide leadership and supervision to professional, technical, and related program staff located remotely; and

Possess the ability to adjust to a changing environment and achieve results.

Preferred Experience: Child Support Experience

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Recruitment Area: Accepting applications from all qualified candidates.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

FSD.Personnel@dss.mo.gov

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• State of Missouri

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