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Job Description
Job Posting End Date - Applications will no longer be accepted starting
04-23-2025
Job Summary
Salary : $17.00
The Information Center Coordinator position is an exciting position that requires excellent communication skills, capability to effectively interface with the public and drive to provide high-quality customer service to visitors. Knowledge and background of Downtown Orlando is required to performing successfully in this role.
Responsibilities:- Perform visitor-information and reception services that include greeting and serving the public at the front counter and on the telephone and responding to written requests via email for information.
- Respond to general inquiries regarding Downtown Orlando information such as events, dining, entertainment, lodging, services, etc.
- Visit Downtown attractions, merchants, major employers, and government agencies to maintain consistent supply of visitor- and local-area information/publications to be displayed in the information kiosks.
- Maintain interior displays and information kiosks with a variety of Downtown Orlando Information.
- Assemble and deliver “Welcome Kits” to new businesses.
- Provide light maintenance assistance such as arranging tables, chairs, etc. for special events.
- Monitor Information Center Visitor Log.
- Help maintain a clean, safe, neat, comfortable, and welcoming environment for visitors.
- Perform any other duties as assigned by the Information Center Manager.
Minimum Qualifications:
Two (2) years’ experience performing administrative work such as office management, customer service, or public relations work required, or an equivalent combination of education and experience. Must be able to lift and deliver heavy boxes up to 40 pounds. Must be able to walk up to 4 miles outdoors year-round. Must be comfortable and able to climb a ladder. Must be able to work evenings and weekends for special events. Proficiency in Word and Excel is strongly preferred. Spanish speaking is a plus.
THIS IS A PART_TIME_POSITION WITH NO GUARANTEE OF A CERTAIN NUMBER OF HOURS AND NO BENEFITS. THIS POSITION INVOLVES WORKING ON A TEMP/SEASONAL CONTRACT WHICH CAN BE RENEWED ANNUALLY BASED ON PERFORMANCE AND BUSINESS NEEED.
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.
- Perform visitor-information and reception services that include greeting and serving the public at the front counter and on the telephone and responding to written requests via email for information.
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ABOUT THE COMPANY
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City of Orlando
Show moreOrlando, The City Beautiful
For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.
This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.
Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.
Come be part of our community with the City of Orlando. -