SENIOR INFORMATION SYSTEMS ANALYST

Position/Program Information

EXAM NUMBER :

Y2593S

TYPE OF RECRUITMENT:
We welcome applications from everyone!

The application filing period will begin on April 17, 2025, at 8:00 a.m. (PT) - Continuous.

We will keep accepting applications until the position is filled. The application window may close unexpectantly once we have enough qualified candidates.

No Out of Class experience or withholds are allowed for this examination. Required experience must be fully met at the time of filing and clearly indicated on the application.

WHY WORK FOR US?
The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov .

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.

MISSION:

To advance the health of our patients and our communities by providing extraordinary care.

DEFINITION:
Under direction performs specialized information systems analysis and provides expertise in one or more areas of systems analysis. Acts as a team leader or coordinator as assigned.

Check Out Our Outstanding Benefits! CLICK HERE to see a list of employee benefits!

Essential Job Functions

Provides expertise and leadership in eliciting and documenting user requirements for large, highly complex new systems or system enhancements; ensures functional and technical requirements are fully documented.

Coordinates change management documentation and ensures that approvals are managed according to departmental procedures.

Ensures requirements are met throughout the systems development life cycle.

Conducts interviews, performs workflow analysis, documents scope and objectives, and leads design sessions.

Coordinates the research of commercial software to identify products that might meet departmental requirements; analyzes and documents products' ability to meet user, functional, and technical requirements.

Evaluates impact, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.

Coordinates development and maintenance of implementation and conversion plans, including training and test plans.

Develops, maintains, and coordinates project plans, including project reporting.

Develops test scenarios for complex systems; prepares user acceptance test documentation; collaborates with system users to conduct user acceptance testing.

Coordinates the identification and resolution of complex problems.

Coordinates unit testing, integration testing, production simulation and load testing, and network testing.

Reviews and approves technical systems documentation and user manuals.

Coordinates the monitoring of contractor compliance.

Develops and reviews requests for information (RFIs), requests for proposals (RFPs), requests for quotes (RFQs), statements of works (SOWs), etc., and participates in evaluation of proposals.

Monitors systems compliance with established IT policies, procedures, guidelines, plans and standards.

Leads a team of analysts or mentor other analysts, as assigned.

Coordinates the installation of software in support of business applications, as assigned.

Coordinates the preparation of hardware and software specifications for procurement, as assigned.

Requirements

REQUIREMENTS TO QUALIFY

Option I:
Bachelor's degree from an accredited institution in Computer Science or Information Systems and two (2) years of full-time, paid experience within the last six (6) years in information systems analysis and design in a centralized Information Technology organization*.

Option II:
Three (3) years of full-time, paid experience within the last six (6) years in information systems analysis and design in a centralized Information Technology organization*.

*Centralized IT organization is defined as that which is responsible, under the direction or guidance of the Chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit.

PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

LICENSE: A valid California Class “C” Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.
SPECIAL REQUIREMENT INFORMATION:
To receive credit for your education, include a copy of your official diploma, official transcript, or official letter from an accredited institution which shows the area of specialization with your online application, at the time of filing (preferred). The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. If you are unable to attach required/supporting documents at the time of filing, you must email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the examination title and number in the subject of your email.
For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.
DESIRABLE QUALIFICATIONS:
Additional credit will be given to applicants that possess the following desirable qualifications:

• Additional experience in excess of the Selection Requirements for the qualifying option

Additional Information

EXAMINATION CONTENT:
This examination will consist of one part:

An evaluation of your experience, desirable qualifications, and supplemental questionnaire based on your application information weighted 100%.
The passing score for the assessment is 70%.

ELIGIBILITY AND VACANCY INFORMATION:
Applications are processed as they are received and added to the eligible register accordingly.

Candidates who passed the assessment are placed on a list in the order of their score group for a period of twelve (12) months. We will use this list to fill vacancies throughout the Department of Health Services as they occur.

No person may compete in this examination more than once every twelve (12) months.

SPECIAL INFORMATION:
Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION:
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification. Comments such as “See Resume” or referencing other unsolicited materials/documents will not be considered a response.
SOCIAL SECURITY NUMBER:
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated information https://lacountylibrary.org/library-locator .

NO SHARING OF USER ID, E-MAIL, AND PASSWORD:
All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

DEPARTMENT CONTACT:
Tanisha Buggs, Exam Analyst
(213) 288-7000
tbuggs@dhs.lacounty.gov

CALIFORNIA RELAY SERVICES PHONE :
(800) 735-2922

For detailed information, please click here

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• Los Angeles County

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