Senior Systems Engineer - ERP

ABOUT US

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website . Read on to find out more about this opportunity.
About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas.

• Business Solutions Delivery
• Enterprise Platforms & Services
• Governance, Security, & Compliance
• Innovative Digital Solutions

In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees:

• Hybrid (telework/onsite) work schedules
• Options for Alternative Work Schedules (such as 4-5/9’s)
• A culture of public service collaboration and work/life balance
• Training and career development opportunities
• County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP)

ABOUT THE POSITION

The IST Enterprise Team is seeking a Senior Systems Engineer to serve as an expert in delivering solutions that support the County enterprise, including both in-house and third-party vendor solutions. Current solutions include Tyler Munis and Tyler ExecuTime.

This Senior Systems Engineer will:

• Lead and support the implementation and maintenance of security and workflow solutions for the County's ERP (Enterprise Resource Planning) systems.
• Provide expert-level user support and address general user inquiries related to security, workflow, and system functionality.
• Apply strong business process knowledge and business analysis skills to advise departments on effective solution designs.
• Design processes with a focus on continuous improvement and full lifecycle management.
• Ensure legal compliance and adhere to best practices in security and workflow management for Public Sector ERP systems.
• Ensure rapid and effective responses to support tickets, conduct system testing, and implement user solutions.
• Manage smaller operational projects, ensuring efficient execution and timely completion.
• Oversee assigned projects, ensuring successful delivery and that tasks are well-documented.

Drawing from a deep understanding of ERP systems (especially Tyler Munis) and strong business analysis skills, this engineer will contribute to the ongoing success of the County’s enterprise solutions. As the technical specialist level in the Systems Engineer series, the Senior Systems Engineer perform a wide variety of duties related to complex technical assignments with some direction and can exercise independent judgment in their work.

Remote Work Options: Some duties for this position may be performed remotely and options for a hybrid (telework/onsite) work schedule are available. However, the successful candidate must be able to report to County facilities for various meetings and work assignments upon short notice, as needed, and when deemed appropriate.

ABOUT YOU

Our Highly Qualified Candidate: The ideal candidate has a strong background in administering workflow and ERP systems. Experience in Tyler Munis is highly desirable. They are extremely familiar with finance or payroll business processes and well-versed in accounting and payroll terminology. The candidate can confidently discuss key functions such as Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL). Experience with system audits and compliance is highly desirable.

Additionally, the highly qualified candidate:

• Consistently demonstrates strong decision-making, planning, and technical skills.
• Has a solid foundation in business analysis and keeps up to date knowledge of current business and technology standards.
• Excels in clearly communicating complex concepts, both verbally and in writing, to diverse groups at all levels within the organization.
• Focuses on process improvement in their work and as a solutions-oriented mindset.
• Translates functional needs into technical specifications.
• Are adaptable to change and demonstrate creative thinking in addressing challenges.

ADDITIONAL SENIOR SYSTEMS ENGINEER QUALIFICATIONS
Knowledge of:

• Records management and documentation principles and standards.
• Information and Communication Technology (ICT) Accessibility.
• Principles of customer support and service.
• Principles and practices of technical problem solving.
• Testing standards and procedures.
• Principles and practices of project management, work planning, and status reporting.
• Business processes, operating practices, and the organizational structure of a public-sector agency.

Ability to:

• Apply technology to provide business solutions.
• Work effectively with clients, peers, and support teams to ensure that tasks are completed accurately and in a timely manner.
• Communicate effectively both orally and in writing.
• Work effectively with clients, peers, and support teams to define business requirements, provide support for software, hardware, and applications, and ensure that tasks are completed accurately and in a timely manner.
• Research potential solutions and make recommendations for implementation; and apply technology to provide business solutions.
• Develop solutions and recommend technology to provide target business outcomes.

MINIMUM QUALIFICATIONS
Any six-year combination of recent professional experience and/or relevant computer science coursework that demonstrates the necessary knowledge and abilities. A typical way of achieving these requirements would be graduation with a bachelor’s degree from an accredited program in computer science or a related field.

Please note:

• Fifteen (15) semester units of computer science coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience that has provided the required knowledge and abilities of the role.
• Required education may be substituted with related professional experience on a year-for-year basis.
• Internships completed in conjunction with coursework are excluded from being credited towards work experience, if they are counted towards educational requirements.
• Recent experience is defined as experience gained, in part, in the last five years or longer, if technically relevant.

Special Sub-class Recruitments
Recruitments for positions in this class may be conducted according to the program or department in which a vacancy exists and the special certificates, licenses and/or experience requirements of the position.

Special Requirements: The successful candidate may be required to successfully complete a LiveScan background investigation.

IMPORTANT INFORMATION

The first round of interviews are tentatively scheduled for the week of May 19 th , 2025.

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Catherine Heckendorf, HR Analyst, at Catherine.Heckendorf@MarinCounty.gov .

PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .

Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.

IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical : The County provides access to group health plan coverage to eligible retirees.

For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.

*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 5/1/2025 11:59 PM Pacific

• 

• County of Marin

• (415) 473-6104

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