IT Project Manager

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field.
• Experience may substitute for education for up to 4 years.
• Master’s Degree in a related field may substitute for two (2) years of experience.

Licenses or Certifications:

• None.

Notes to Applicants

Under general supervision, this position is primarily responsible for successful information technology project intake management and full-scale information technology project management as needed.

Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

When completing the City of Austin employment application:

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
• A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered.

If you are selected for hire:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications.
• If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date.

Critical Employee:

• This position has been designated as critical for the City of Austin. Critical positions are necessary and vital and support activities that impact City or department operations. Work can be done while at a designated work site or while working at an alternate work location. Critical employees may be reassigned to another area to provide essential services to support any extraordinary situations or emergency conditions.

Secondary Employment:

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
• Austin Water must review all secondary employment.
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.

Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located
Pay Range
$37.63 - $47.98

Hours
Monday - Friday: 8:00 a.m. - 5:00 p.m. with some flexibility of hours.
Hybrid telework may be available
Job Close Date 05/08/2025 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center, 625 E. 10th St., Austin , TX Preferred Qualifications

• Experience leading multi-disciplinary teams of both IT staff and business staff to establish and meet project goals
• Experience with stakeholder engagement and conflict resolution between business needs and technical capabilities
• Experience using and developing a project management platform such as Wrike
• Experience with project intake analysis and strategic alignment
• Experience with development of standard project management artifacts such as business cases and project charters
• Experience managing enterprise-wide technology projects spanning multiple customers and systems common to utilities such as GIS , asset management, systems integration, work order management, financial management, document management, etc.
• Experience using Agile and other common IT Project Management methodologies
• Current Project Management Professional ( PMP ) certification, or the ability to obtain one within 6 months of employment.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Directs and manages information technology project development from beginning to end, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. Develops project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives. Writes Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments. Develops information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. Develops written business requirements and models. Participates in discussions of project management department goals and objectives with IT senior management, system owners and decision makers. Requests the resources and participants needed to achieve project goals and where required, from other department managers and participate in the acquisition of required personnel within the City of Austin. Defines the project success criteria and disseminate them to involved parties throughout the project life cycle. Effectively communicates project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings. Develops successful transition, training plans and recognition for resources on the project team.

Responsibilities- Supervision and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of project budget preparation.
• Knowledge of information technology project management principles, concepts and practices.
• Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems.
• Knowledge of application programming, database and system design.
• Knowledge of XML and data interfaces.
• Knowledge of internet and network architecture.
• Knowledge of operating principles and information systems hardware and software.
• Skill in using project management software.
• Skill in developing process models and data flow diagrams.
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
• Ability to develop written business requirements and models.
• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.
• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
• Ability to inspire, motivate, and influence others to achieve individual and collective goals.
• Ability to make sound decisions in a timely manner that solve issues and stand the test of time.
• Ability to recognize, plan, focus upon, and work toward what is most important or critical.
• Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity.
• Ability to recognize, manage, and resolve conflict efficiently and equitably.
• Skill in facilitating meetings of diverse stakeholders.
• Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present.
• Ability to create, convey, and instill a unified vision and purpose.
• Ability to see past the moment and adapt to a rapidly changing environment.
• Ability to achieve organizational goals and objectives.
• Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results.
• Ability to define, analyze, and find solutions for difficult or complex problems.
• Ability to view the big picture.
• Ability to quickly become familiar with emerging technologies.
• Ability to identify trends as well as isolated events.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the IT Project Manager position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications?

• Yes
• No

* Which best describes the largest IT project budget you have experience managing?

• None
• $1 to $50,000
• $50,001 to $200,000
• $200,001 to $500,000
• $500,001 or more

* How many technology projects common to utilities have you managed (inventory, asset management, mobility, lab information management, advanced metering infrastructure (AMI), GIS)?

• None
• Less than 3
• 3-5
• 5-10
• 10+

* Please indicate your experience with vendor management.

• None
• I have been a vendor manager for 1 contract
• I have been a vendor manager for under 15 contracts in my career
• I have been the vendor manager for over 15 contracts in my career

* Will you now or in the future require employer sponsorship for a work-related visa (e.g. H1B or other similar visa)?

• Yes
• No

* Do you have an active Project Management Professional (PMP) certification, or the ability to obtain one within 6 months of employment?

• Yes
• No

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

• 

• City of Austin

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