Senior Interviewer

CITY OF HARTFORD, CT
Hartford, Connecticut United States  View Map
Posted: Apr 26, 2025
  • Salary: $40,560.00 - $48,672.00 Annually USD Annually
  • Salary Top:48672
  • Full Time
  • Customer Service
  • Job Description

    Description

    Vacancy is in the Health and Human Services Department, working for the Region 3 HIV Testing and Harm Reduction Services Program within the City of Hartford. Under supervision, interviews applicants for various forms of assistance to obtain identifying information and to determine eligibility status in accordance with prescribed standards. Interviews applicants in community setting, office, or home for various forms of general public service; secures preliminary information and prepares the necessary initial statements and forms. Interviews relatives and other responsible individuals, makes phone calls, and inquiries by mail to determine appropriate locations to refer clients. Determines eligibility and performs related case services at the sub-professional level for specialized cases of a relatively short term and less complex nature. Makes referrals to and assists clients in use of other community resources. Maintains statistical records on children/families for monthly, quarterly and annual reports. Performs related work as required.

    The above essential duties and responsibilities are not intended as a comprehensive list; they are intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform additional related duties.

    This is a 1716 position. The hours for this position are 40 per week.

    This is a grant-funded position, renewable on an annual basis. The City of Hartford is not obligated to fund this position upon termination of present funding.

    Knowledge, Skills & Abilities

    The examination will consist of a rating of your training and experience as contained on your application and may include a written test, an oral test, a performance test, or a combination thereof. All parts of the examination, including tests and ratings, will be related to the requirements of the position. The examination is designed to measure the following:

    Knowledge of:
    • Basic principles of municipal welfare programs.
    • Rules, regulations, and laws affecting eligibility for general welfare and medical assistance.
    • Social and welfare agencies, institutions and clinics in the community.
    • Techniques of interviewing and methods of establishing client’s financial status and eligibility.

    Ability to:
    • Establish and maintain effective working relationships with clients, representatives of other agencies, other employees and the general public.
    • Express oneself clearly and concisely, orally and in writing.


    Qualifications

    Open to all applicants who meet the following qualifications:

    Graduation from a standard high school, supplemented by college courses and one (1) year experience as an Interviewer, or three (3) years work experience involving public contact in the field of social services.

    A COPY OF YOUR DIPLOMA OR TRANSCRIPT MUST BE ATTACHED TO YOUR APPLICATION. A DIPLOMA OR TRANSCRIPT SUBMITTED WILL BE VERIFIED BY THE HUMAN RESOURCES DEPARTMENT. APPLICATIONS WITHOUT PROPER DOCUMENTATION WILL NOT BE PROCESSED.

    APPLICATION MUST BE COMPLETED IN ITS ENTIRETY, INCLUDING REQUIRED DOCUMENTATION. APPLICATIONS WITHOUT PROPER DOCUMENTATION SHALL RESULT IN YOUR DISQUALIFICATION.

    BILINGUAL PREFERRED .

    HARTFORD RESIDENCY PREFERRED : Preferably be a bona-fide resident of the City of Hartford at the time of application. A completed CITY OF HARTFORD RESIDENCY AFFIDAVIT including proof of residency as indicated on the RESIDENCY AFFIDAVIT may be submitted.


    APPLICATIONS VIA FACSIMILE OR EMAIL ARE NOT ACCEPTED.

    Other Information

    If selected, you will be required to pass a physical examination administered by a City physician, a drug and alcohol screening, and a background check. If appointed, you will serve 6 months of probation. This examination and employment process is subject to all federal, state, and municipal laws, rules and regulations.

    NOTE:

    ALL CORRESPONDENCE AND INFORMATION CONCERNING THE APPLICATION AND TESTING PROCESS WILL OCCUR VIA EMAIL, UNLESS OTHERWISE REQUESTED AT THE TIME OF APPLICATION.

    IN ADDITION TO CHECKING YOUR EMAIL INBOX FOR RECRUITMENT CORRESPONDENCE, PLEASE ALSO CHECK YOUR JUNK AND SPAM FOLDERS.

    VETERAN'S PREFERENCE:
    Preferential Points may be given to Eligible Veterans. Must submit a Veteran's Preference Form , along with a DD-214 and Disability letter (if applicable) from the Office of Veteran's Affairs.

    The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need an accommodation in the application or testing process, please contact the Human Resources Department.

    AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
    The City of Hartford is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.



    Closing Date/Time: 5/9/2025 5:00 PM Eastern
  • ABOUT THE COMPANY

    • City of Hartford
    • City of Hartford

    Hartford is the capital city of the U.S. state of Connecticut. It is located in Hartford County on the Connecticut River, north of the center of the state, 24 miles (39 km) south of Springfield, Massachusetts. Its 2006 population of 124,512 ranks Hartford as the state's second-largest city, after Bridgeport. New Haven, 40 miles (64 km) to the south, has a population nearly identical to that of Hartford. Greater Hartford is also the largest metro area in Connecticut and 45th largest in the country (2006 census estimate) with a metropolitan population of 1,188,841.

    Nicknamed the "Insurance Capital of the World"​, Hartford houses many of the world's insurance company headquarters, and insurance remains the region's major industry. Almost 400 years old, Hartford is among the oldest cities in the United States, and following the American Civil War, Hartford took the mantle of the country's wealthiest city from New Orleans. In 1868, Mark Twain exclaimed: "Of all the beautiful towns it has been my fortune to see, Hartford is the chief"​.

    With a new convention center and hotel, a recently completed science center, the reclaimed riverfront, and an infusion of residential and commercial ventures in the city, Hartford has begun to attract new development, especially downtown, after years of relative stagnation. It is home to the nation's oldest public art museum (Wadsworth Atheneum), the oldest public park (Bushnell Park), the oldest continuously published newspaper (The Hartford Courant), the second-oldest secondary school (Hartford Public), and until its recent closure, the sixth-oldest opera company in the nation (Connecticut Opera).

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.