Training Supervisor (City of Austin Employees Only)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity.
• Experience may substitute for education up to four (4) years.

Licenses and Certifications Required:

• None.

Notes to Applicants

Austin Resource Recovery ( ARR ) is an organization of 500 plus employees that provides residential curbside collection of trash, recycling, and composting to the residents of the Austin metropolitan area. Additional services include bulk and large brush collection, street sweeping, dead animal collection, and a drop-off center for hard-to-recycle items and household hazardous waste.

ARR is seeking a Training Supervisor position, which is responsible for the management of the Operations Training Unit within the Organizational Development and Training Section in the Human Resources Division at Austin Resource Recovery. This role will manage the equipment and vehicle training program and the COA CDL Training Program initiatives to meet Austin Resource Recovery and City of Austin business needs. This position will work with the Program Compliance Coordinator to ensure the Third-Party Skills Testing ( TPST ) and Entry Level Driver Training ( ELDT ) programs are in compliance with COA policies FMCSA , DPS , and DOT laws and regulations.

Additionally, this role will:
Oversee training needs analysis, identifies training gaps, implements training strategy, and development and delivery of operational training programs. Provide instructors with support in the implementation of training solutions. Track trends and make recommendations regarding training technology. Oversee the development of curriculum and courses. Analyze laws, codes, and policies, and consult with subject matter experts to design and develop curriculum related to trainees’ needs. Provide purchasing process support and product evaluation for the selection of various training materials and programs. Trains and leads instructors. Develops and manages complex training schedules, including regulatory, operational, and commercial driver license ( CDL ) programs, ensuring resources and instructors are appropriately allocated. Oversee administration of training records and databases, ensuring accuracy and compliance with local, state, and federal regulations. Delivers instructor-led training sessions as needed and provides “train-the-trainer” programs to support consistency and scalability across the team. Prepares reports and training updates for internal and external stakeholders. Evaluates training effectiveness through participant feedback, assessments, and performance metrics; implements continuous improvement strategies based on findings. Provides oversight for Learning Management System ( LMS ) operations, including course creation, user administration, and reporting.
Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position, shall be considered a Candidate for that Position. Employees in Good Standing who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties, responsibilities, and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). The responses to the supplemental questions inquiring about experience should be reflected on your application.

Virtual Interviews: Austin Resource Recovery may conduct virtual interviews.

Skills Assessments: A competency assessment(s) may be required to verify your skill set.

90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.

Nepotism Policy: The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.”

Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities, and more! Click HERE for more informationThis position is eligible for the Public Service Loan Forgiveness ( PSLF ) Program. This is a federal program designed to encourage individuals to work in public service by forgiving the balance of their federal student loans upon meeting program requirements.

Military/Veteran: Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Tobacco and Vape-Free Workplace: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises.
Pay Range
$35.50 - $45.27 per hour
Hours
Monday - Friday; 5:30 a.m. - 2:00 p.m.

Employees must be able to work after hours, holidays, weekends, and special events as business needs require.
Job Close Date 05/20/2025 Type of Posting Reserved for City Employees Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 3810 Todd Lane, Austin, TX 78744 Preferred Qualifications
Preferred Experience:

• Experience managing CDL or Heavy equipment training programs.
• Experience supervising, mentoring, and/or coaching employees within a training unit.
• Ability to lead and guide trainers in an operational training environment.
• Experience utilizing Learning Management Systems ( LMS ) and managing training compliance.
• Knowledge of state and federal regulations related to FMCSA , DPS , and DOT .
• Experience with solid waste operations or large vehicle operations.
• Experience coordinating with regulatory agencies or serving as a Third-Party Skills Examiner or designated responsible party.
• Ability to establish and maintain good working relationships with other Department and City employees
• Ability to travel to more than one work location

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Oversees training including needs analysis, training strategy, development and delivery of training programs. Provides advanced student support and implementation of training solutions. Tracks trends and makes recommendations regarding training technology. Oversees the development of curricula and courseware. Analyzes laws, codes, and policies, and consults with subject matter experts to design and develop curriculum related to trainees needs. Provides purchasing process support and product evaluation for the selection of various training materials and programs. Trains the trainers. Delivers instructor-led training classes and develop computer-based training material. Prepares training updates.

Responsibilities- Supervision and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of training principles.
• Knowledge of public administration, adult learning principles, and instructional systems design.
• Knowledge of current technology operations.
• Knowledge of video editing and training authoring software.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Ability to facilitate agreement among stakeholders.
• Ability to prepare financial documents and budgets.
• Ability to deliver training.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications of the Training Supervisor are Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications?

• Yes
• No

* Describe in detail how you meet the minimum qualifications of this position. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education (if applicable).
(Open Ended Question)
* Are you a current City of Austin employee?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* How many years of experience do you have managing CDL or heavy equipment training programs?

• None
• Less than 1 year
• 1 to less than 5 years
• 5 to less than 10 years
• 10 or more years

* Please briefly describe your experience and ability to supervise, coach, and mentor employees within an operational training environment. If you do not have this experience, please put N/A.
(Open Ended Question)
* Select the option that best describes your proficiency using Learning Management Systems (LMS.)

• I consider my skills to be expert
• I consider my skills to be advanced
• I consider my skills to be intermediate
• I consider my skills to be basic I do not have experience

* Briefly describe your experience training in solid waste operations or similar operations involving large vehicle operations. Please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A.
(Open Ended Question)
* Please describe your knowledge of state and federal regulations related to the Federal Motor Carrier Safety Administration (FMCSA), Texas Department of Public Safety (DPS), and Department of Transportation (DOT).
(Open Ended Question)
* Do you have experience coordinating with regulatory agencies or serving as a Third-Party Skills Examiner or designated responsible party?

• Yes
• No

* Please describe your experience using specific examples of communicating with stakeholders and with establishing and maintaining good working relationships with internal and external customers.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* Were you referred to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

• 

• City of Austin

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