Systems Administrator

CITY EQUITY STATEMENT
The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job-someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge skills and education.

Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.

We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described we invite you to apply.

POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION

The System Administrator position isa professional level position in the Information Technology Department that is responsible for providing systems management and integration for servers, both physical and virtual, storage, personal computers, and supported applications running in a Microsoft Windows Server and LAN/WAN environment. This position will require occasional evening and weekend hours and will participate in on-call rotation for after-hours emergencies. Independent decision-making is required, and work is performed independently and under the general supervision of the Systems Administrator Supervisor.

The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.

ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES

The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork).

This position supports the goals of the Information Technology Department, which delivers exceptional value and quality of life through the deployment and support of innovative technologies and SPIRIT.

Every employee is accountable to:

• Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
• Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
• Act as an ambassador by understanding and fostering the organization's mission and vision
• Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
• Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
• Address difficult or contentious issues in a constructive manner
• Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
• Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
• Work to continuously improve the efficiency and effectiveness of the service or product being delivered
• Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
• Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences

GENERAL COMPETENCIES
Citywide - Every employee in this position is accountable to:

• Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
• Recognize personal strengths and weaknesses, and target areas for personal self-development
• Demonstrate initiative in performing job tasks
• Exhibit problem-solving skills leading to sound judgment and quality decisions
• Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
• Communicate effectively with individuals and groups using clear and concise verbal and written communications
• Demonstrate accountability for work, and take ownership in job performance
• Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product

Job Specific - Every employee in this position must be able to:

• Promote a teamwork concept in the workplace, support employee empowerment, and direct assigned staff accordingly
• Demonstrate excellent analytical skills and concentration to trouble shoot and correct problems with systems hardware and software
• Exercise discretion and independent judgment when preforming job duties
• Use technical skills and creativity to assist customers with identifying solutions to meet their needs
• Establish effective relationships and communicate orally and in writing with IT staff, vendors, and other city employees
• Demonstrate strong organizational skills to manage multiple priorities and manage complex technical projects
• Participate in analysis and selection of new hardware
• Work on complex projects with minimal supervision and maintain a high level of self-motivation while working independently
• Communicate technical concepts and recommended technology solutions to management and users clearly, concisely and effectively
• Establish and maintain control over situations as they develop and act quickly and calmly during an emergency situation making quick, reasonable and effective decisions
• Read and comprehend technical manuals to install and configure hardware and software and troubleshoot server, personal computer, software and network problems
• Respond to user requests and concerns in a prompt manner

Leadership - Every employee in this position is accountable to:

• Foster a participatory organizational climate that is open, positive, reinforcing, and supportive
• Encourage employees to be accountable for their work and take ownership in what they do
• Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some
• Demonstrate collaboration and conflict resolution skills with other departments and employees
  
  

JOB SPECIFIC FUNCTIONS

Essential Job Functions, Duties, Responsibilities, and Tasks
1. Systems Administration & Infrastructure Management

• Administering, configuring, and monitoring enterprise servers on-premises or in the cloud, including Active Directory, Group Policy, DNS, DHCP, IIS, SQL/Oracle DB
• Install, configure, update, and maintain physical and virtual servers (Windows, Linux, etc.)
• Support storage hardware architectures (SAN/NAS/Local)
• Conduct server hardening, continuous monitoring, and performance tuning to ensure system security and efficiency
• Manage and utilize tools (Ivanti, Jamf, Intune, Autopilot) to streamline routine system maintenance tasks, such as Imaging, OS updates, patches, and backups, to ensure data integrity
• Provides server support related to business applications including J.D. Edwards, Central Square

2. Technical Support & Incident Management

• Manage incident resolution through ticketing system, providing timely support to users
• Provide systems management, integration, and troubleshooting for all supported personal computer hardware, software, and peripherals
• Provide end-user training on hardware and software best practices
• Monitor anti-virus for virus issues, and collaborate with designated experts on the System Team on virus identification, isolation, and remediation
• Maintain consistent, reliable, and punctual attendance

3. Technology Evaluation & Strategic Planning

• Serve as project lead or participant in the evaluation and selection of new technology
• Evaluate organizational needs and recommend new software solutions to enhance system security, operational efficiency, and overall reliability
• Evaluate needs and recommend hardware and software upgrades for servers and PCs
• Manage relationships with hardware/software vendors to optimize service and cost efficiency
• Coordinate services with hardware and software support vendors
• Ensure sustained high performance, availability, and reliability for mission-critical systems and key business applications

4. Development & Integration

• Develop, test, and document automation scripts using PowerShell and other languages
• Provide support with Software Engineers for application and database integrations

5. Documentation & Compliance

• Create and maintain technical documentation for installation, configuration, troubleshooting, and disaster recovery
• Manage software license compliance for City IT assets
• Consult with users to assess technology needs and deliver appropriate solutions

6. Maintain consistent, reliable, and punctual attendance
Other Duties and Responsibilities
Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion.

POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS

Education, Experience, Skills, Formal Training, Licenses, and Certifications
Required :

• Associates degree or greater in Computer Science, Information Systems, Information Technology, or related field
• A minimum of four (4) years of experience in the Information Technology field performing server administration duties and supporting PCs in a LAN environment
• Experience with Windows 2019, 2022, and 2025 Server, Windows 10/11, Active Directory, DNS, TCP/IP, Office 365 administration and apps.
• Possess and maintain a valid driver license and safe driving record throughout employment

Preferred :

• Experience in managing Microsoft Exchange, J.D. Edwards, Central Square, Microsoft IIS, Microsoft SQL Server, and Oracle environments
• Working Knowledge of Microsoft Azure/M365 or AWS
• Formal technical training or professional certification in any of these preferred technologies
• Bachelor’s degree in Computer Science or related field
• Possession of certification: VMWare Certified Professional - Data Center Virtualization
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Azure Fundamentals

Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.
Physical Requirements
Work is sedentary in nature and requires sufficient physical stamina and strength for:

• Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods
• Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies
• Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment
• Frequent lifting, carrying, and pushing and/or pulling of up to ten (10) pounds to move material and supplies; occasional lifting and pushing and/or pulling of up to 25 pounds with dollies and carts

WORKING CONDITIONS
Work is constantly performed indoors. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies.
Required Materials and Equipment
Dell Servers, personal computers, TCP/IP software, DNS, FTP, DHCP, NFS, email software and protocols, Microsoft Exchange, LAN/WAN analyzer, telephones, and other standard office equipment.

PRE-EMPLOYMENT REQUIREMENTS

• Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification
• Drug screen
• Physical
• Must be legally entitled to work in the United States

The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community.

The City of Westminster offers a comprehensive benefit package including:

• Health and Dental
• Flexible Spending
• Pension/Retirement Plans
• Term Life Insurance
• Long-term Disability
• Survivor Benefits
• Wellness Program
• Leave program that provides for vacation, holidays, sick leave, major illness, on the job injury, and administrative reasons
• Career Development Program
• Tuition Reimbursement Program

For a more detailed overview of our Exempt and Administrative Officer benefit package:
Benefit Package

The City of Westminster does not participate in the Social Security system. In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.

401(a) Contribution Rates:
Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested.
Employer Contribution: 12% of your base pay.

Employer Contribution Vesting Schedule

• Less than 3 years - 0%
• 3 to 4 years - 60%
• 4 to 5 years - 80%
• Over 5 years - 100%
• For employees age 55 and older, the employer contributions are 100% vested

The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.

Closing Date/Time: 5/19/2025 8:30 AM Mountain

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• City of Westminster, Colorado

• 303-658-2150

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