Information Technology Consultant - Career

Job Title

Information Technology Consultant - Career

Classification

Information Technology Consultant - Career

AutoReqId

548348

Department

IT - Academic Technology Development

Division

IT - Information Technology

Salary Range

Classification Range $5,158 - $12,730 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,158 - $6,300 per month)

Appointment Type

Temporary

Time Base

Full Time

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2026, with a possibility of renewal on an annual basis if funds and/or program needs exist.

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

Information Technology Services strives to be a strategic, innovative, and best-in-class IT organization that provides a leading-edge technology environment for students, faculty, and staff to advance the University’s mission, vision, and goals. We seek an exceptional individual to join our Information Technology - Academic Technology Development team as the Information Technology Consultant - Career. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The IT Consultant will be responsible for imaging, installing, configuring, deploying, and maintaining computer equipment in accordance with university security standards. Includes monitoring and maintaining devices such as computers, mobile devices, printers, scanners, and cameras across classrooms, labs, and other learning environments. Supports both physical and virtual systems, troubleshoots issues, and ensures secure and efficient technology operations. Involves providing setup and ongoing support for audio/visual equipment in classrooms, labs, conference rooms, and campus events. Provides responsive and professional technical assistance to users through in-person support, phone, email, and virtual platforms. The IT Consultant troubleshoots and resolves issues related to applications, workstations, and related equipment, and works to minimize disruptions to end users. Responsibilities also include guiding users in the effective use of software and hardware, and developing or delivering training resources as needed. The IT Consultant supports the full lifecycle of technology inventory, including purchasing, receiving, tracking, and disposal of equipment. The role includes oversight of warranties, software/hardware licenses, server certificates, and upgrades. The IT Consultant supports and maintains LINUX, Windows, and other operating systems, implements security measures, monitors performance, sets permissions, and ensures effective backup and recovery protocols. Includes maintaining documentation, policies, and standards, as well as supporting department websites when needed. Other duties as assigned.

Essential Qualifications

Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology or a related field plus two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience or an associate’s degree from an accredited college or university in a related field and four years of relevant full-time experience may be substituted for the previously listed education and experience requirement.

Functional knowledge of the specialty area is demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency in applying standard and non-standard technology applications and exploring and adapting to changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes and consequences of different approaches, and modify action plans. Demonstrated competence in interpreting and communicating information. Ability to use reflective listening skills when working with others. Ability to assist others in completing assignments and provides work direction and training to others on new skills and procedures. Ability to plan and work on shared projects.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Strong documentation, written, and oral communication skills, along with exceptional customer service abilities and the capacity to clearly communicate technical knowledge to non-technical teams. Proven experience in providing help desk support as well as maintaining and troubleshooting end-user hardware and software. Experience working with software and systems specific to higher education is also highly valued.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Hiring Preference

On-Campus CSUEU Employees

Advertised: May 15 2025 Pacific Daylight Time
Applications close: May 29 2025 Pacific Daylight Time

• 

• Cal State University (CSU) Fullerton

• 657-278-2200

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