Workforce Development Technician

The Job

San Bernardino County Workforce Development Department is recruiting for Workforce Development Technicians who work directly with Workforce Innovation Opportunity Act (WIOA) participants to provide job search assistance, job referrals, and placement assistance to job seekers. Workforce Development Technicians will conduct initial client interviews/orientation; gather client information; create and maintain enrollment files; perform data entry, and disseminate general information, such as job and training opportunities.

For more information, refer to the Workforce Development Technician job description.

The eligible list established by this recruitment may be used to fill current and future vacancies throughout San Bernardino County.

ABOUT THE DEPARTMENT

The San Bernardino County Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA). The America’s Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers. To learn more, visit https://workforce.sbcounty.gov/

HEALTH BENEFITS

PAID TIME OFF

RETIREMENT PERKS

• Medical & Dental: Family Coverage
• Vision: Employee Coverage
• Premium subsidies to offset health costs
• Flexible Spending Account: Pre-tax account for qualified healthcare expenses

• Up to 4 weeks accruable vacation with cash-out option
• 11 days accruable sick leave
• 15 paid holidays
• Perfect Attendance Leave
• Flexible work schedules (in some departments)

• Generous pension
• Retirement reciprocity may be available!
• 457(b) Deferred Compensation
• Retirement Medical Trust (RMT)

DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan -Short & Long Term Disability

Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement

Review the job-specific Benefit Summary by following this link .

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting and physical exam prior to appointment.

Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Mileage reimbursement and proof of automobile liability insurance must be maintained.
Work Schedule: Evening and weekend work may be required on occasion.

Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Minimum Requirements

Candidates must meet ONE (1) Education AND ONE (1) Experience option to qualify.

EDUCATION: OPTION 1:
Fifteen (15) semester or twenty-three (23) quarter units of completed coursework from an accredited college in human/behavioral/social science, public/business administration, education or a closely related field. A list of coursework must be submitted with the application if a degree (as listed above) has not been conferred. OPTION 2:
Certificate of Completion from the SBC Career PathBuilder Program. Certification of Completion must be attached to application. -- AND -- EXPERIENCE: OPTION 1:
Two (2) years of full time equivalent work experience performing clerical functions in an office environment. Duties must include a variety of office tasks including public contact, computer usage, typing, filing, answering phones, and data entry. OPTION 2:
One (1) year of full time experience determining eligibility for a government or organizational program; interpreting , applying , and explaining policies, regulations, or procedures to the public; interviewing and gathering financial, family, or personal information from the public over the phone or in-person. SUBSTITUTION:
One (1) additional year of experience may substitute for required education.

Desired Qualifications

The ideal candidate will be customer service focused, keen communication abilities, and attention to detail. In addition, the candidate will be flexible in the work environment with experience in a client-based employment program such as Workforce Innovation and Opportunity Act (WIOA), Workforce Investment Act (WIA), and CalWORKs Employment Services, Regional Occupation Program (ROP), or related federally funded workforce program.

Selection Process

Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure :
Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information (Download PDF) .
For more important details, review the Applicant Information and County Employment Process .

Technical & Inspection Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: Continuous

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• San Bernardino County

• 9093878304

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