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Job Description
Announcement Number: 153926852
MEMBERS:
Carla Perlotto, PhD
President NEVADA STATE
Andrea Weed, DO BOARD OF OSTEOPATHIC MEDICINE
Vice President 2275 Corporate Circle, Suite 210
Swadeep Nigam, MSc, MBA Henderson, NV 89074
Secretary/Treasurer Ph. 702-732-2147 Fax: 702-732-2079
Billie Casse, DO www.bom.nv.gov
Member
Paul Janda, DO, JD
Member Frank DiMaggio, JD
Nasim McDermott, DO Executive Director
Member
Dean Polce, DO
Member
June 6, 2025
Board Position Announcement
ADMINISTRATIVE/COMPLAINTS ASSISTANT
The Nevada State Board of Osteopathic Medicine is accepting applications for the position of
Administrative/Complaints Assistant. This is a board full-time position and will be located at 2275
Corporate Circle, Henderson, Nevada 89074. The State of Nevada is committed to recruiting and
retaining a talented workforce to provide outstanding customer service to citizens of Nevada and
other agencies.
Pay Rate: $19.00/hr to $21.00/hr (Employer-Paid rate)
Benefits and Pay: The State benefits package includes a retirement system, paid health, vision, dental,
life and disability insurance, 12 paid holidays, and paid sick and annual leave. Other employee paid
benefits such as deferred compensation plans are available.
Posting Closing Date: Until Recruitment Needs are Satisfied.
Agency RESPONSIBILITIES: To protect and safeguard the public by licensing and disciplining Doctors
of Osteopathic Medicine, Physician Assistants and Anesthesiologist Assistants.
Position Description:
GENERAL KNOWLEDGE, SKILLS AND ABILITIES
• Receptionist for incoming phone calls and visitors.
• Proficient in computer use and general programs: Word, Excel, Microsoft Teams, and
PowerPoint.
• Adheres to work schedule; follows through and completes assignments on time.
• Able to work under pressure and meet deadlines.
• Able to interpret written and oral communication.
• Demonstrates courteous, professional, positive attitude toward internal and external
customers.
• Notifies supervisor of conflicts, problems and complaints. Communicates effectively, both
verbally and in writing.
• Be familiar with and understand Nevada Revised Statutes (NRS) Chapter 633/Nevada
Administrative Code (NAC) Chapter 633 and other applicable statutes/regulations.
• Demonstrates common sense when carrying out job duties.
RESPONSIBILITIES INCLUDE THE FOLLOWING: (Tasks below are not inclusive of all
work)
ADMINISTRATIVE ASSISTANT
• Proficiency with telephone and voicemail systems.
• Obtain proficiency of in-house computer software system to access licensee and other
information.
• Familiarity with, and manage, the Board website - www.bom.nv.gov.
• Knowledgeable about other public agencies.
• Respond to public information requests.
• Clerical/mail related duties, such as retrieving and opening mail daily; and, creating letters of
correspondence.
• Prepare outgoing mail, including Fed-Ex/Certified.
• Manage Board emails and distribute emails as appropriate.
• Management of petty cash under Executive Director's direction.
• Scan and shred documents.
• Manage file room documents, including both dismissed and current cases.
• Assist Executive Director in all phases of preparing for Board meetings, including, but
not limited to, agenda posting, understand and comply with Open Meeting Law
requirements (NRS 241) and related tasks.
• Assist in some licensing and other duties as assigned by the Executive Director.
COMPLAINTS ASSISTANT
• Assist complaint specialist/investigator with processing complaints as required by statute and
regulation.
• Update status of complaints in the system and note all details and new information as
received throughout the entire complaints process.
• Assist complaint specialist/investigator in all phases of the complaint/investigation process as
needed.
• File, prepare and mail documents; organize files and charts; respond to complaint-related
emails.
• Preparing correspondence and reports related to complaints/investigations.
• Understand and interpret legislatively mandated information related to complaints and
investigations.
• Enter and track medical malpractice cases, board actions or any type of disciplinary reports
and monitor all open claims for report of closure.
• Other duties as assigned by the Executive Director.
Minimum Qualifications:
• At least two years of administrative experience. High School diploma required.
• Complaint/Investigation experience helpful.
• Provide at least two (2) professional references
How to Apply: Please forward your resume, professional references, and cover letter to:
fdimaggio@bom.nv.gov
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
• Hold or be able to acquire a valid Nevada driver's license or equivalent government
issued identification appropriate for air travel.
• May be required to attend training in administration and complaints/investigations.
• In your cover letter, please indicate how you learned about this position. If through a web site, please specify the name of the web site.
The Nevada State Board of Osteopathic Medicine is an equal opportunity employer
Closing Date/Time: Until recruitment needs are satisfied -
ABOUT THE COMPANY
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State of Nevada
Show moreThe presence of Nevada's earliest inhabitants, beginning about 12,400 years ago, is marked by many petroglyphs and archaeological sites. Baskets, decoys, and ingenious traps are evidence of the resourcefulness of these early people in a harsh and arid environment.
European explorers traveled through Nevada in the early 19th century, but it was not until 1851 that the first settlements were established. An Act of Congress created the Territory of Nevada on March 2, 1861. James W. Nye of New York was appointed Nevada's first Territorial Governor by President Abraham Lincoln later that year. On October 31, 1864, President Lincoln proclaimed Nevada's admission to the Union as the 36th state. The State's first elected Governor, Henry Blasdel, took office on December 5, 1864.
Today, Nevada is the nation's seventh largest state in land area. Several hundred mountain ranges cross its landscape, many with elevations over 10,000 feet. In contrast, the State's lowest point (along the Colorado River) is only 470 feet above sea level. From majestic mountains to desert valleys, nature has endowed Nevada with diverse and unique ecosystems.
The Nevada Legislature has honored the State's natural resources and cultural heritage with a variety of State designations described below.
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