Senior Benefits Analyst - Retirement Programs

SAN ANTONIO WATER SYSTEM
2800 U.S. Hwy. 281 N., San Antonio, Texas 78212 United States  View Map
Posted: Jun 21, 2025
  • Salary: $62,109.00 - $106,538.00 Annually USD
  • Full Time
  • Human Resources and Personnel
  • Job Description

    Grade 19 - Starting Annual Salary: $62,109.00. Rate of pay depends on qualifications.

    Job Description

    JOB SUMMARY
    The Senior Benefits Analyst is responsible for overseeing the education and assistance to employees and retirees while conducting the facilitation of the retirement process through completion. In addition this position performs administrative and professional functions to support the employee benefits programs.

    ESSENTIAL FUNCTIONS
    • Manages the retirement process, does preliminary meetings with employees to review retirement options, and conducts and completes the retirement application from start to finish.
    • Interpret and administer retirement plan documents.
    • Educates and assists retirees and employees on benefits policies, procedures, and programs.
    • Coordinates and monitors SAWS retirement benefit process by facilitating the appropriate application forms, explaining benefit plan information, and coordinating other arrangements for retirement under the Texas Municipal Retirement System (TMRS) and the SAWS Retirement Plan and other related benefit plans.
    • Acts as a liaison between employees and providers for non-routine situations by researching, interpreting, and resolving issues and questions regarding benefits policies.
    • Prepares, reviews, and analyzes reports, records, and documents for all insurance and retirement plans that are required for benefit program administration.
    • Coordinates and assists in the development of customized benefits communication programs such as Open Enrollment meetings, Health Fairs, workshops, handbooks, and similar communications.
    • Coordinates continuation of benefits for employees in the FMLA program.
    • Assists authorized beneficiaries with life insurance claims.
    • Assists employees with long term disability claims.
    • Collaborates in the development of human resources and benefit programs, policies, and procedures.
    • Conducts, prepares, and reviews benefits surveys and researches new trends and developments.
    • Provides functional guidance by assigning and checking work performance of other assigned team members.
    • Applies and interprets human resources, benefits plans, policies and procedures, human resources information systems requirements, and Federal, State and local legal requirements.
    • Must comply with all HIPAA rules regarding authorized use, training, storage, disclosure and destruction of PHI.
    • Performs other duties as assigned.
    DECISION MAKING
    • Receives functional guidance from team leader and works under general supervision. The incumbent organizes and prioritizes work with periodic checks by team leader.
    MINIMUM REQUIREMENTS
    • Bachelor's Degree in Human Resources, Management, Business Administration, or related field from an institution accredited by a recognized accrediting agency.
    • Three years' experience processing or analyzing benefits or retirement programs, or related work.
    • Valid Class “C” Texas Driver's License.

    PREFERRED REQUIREMENTS
    • Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP).
    JOB DIMENSIONS
    • Skilled in conducting analysis and interpretation of statistical data.
    • Skilled in the use of personal computers, spreadsheet, database, and presentation software.
    • Ability to communicate effectively with internal and external customers, consultants, attorneys, and vendors.
    PHYSICAL DEMANDS AND WORKING CONDITIONS
    Physical requirements include lifting up to 20 pounds occasionally. Subject to sitting and standing for long periods of time. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment with occasional field visits. May operate a company or personal vehicle to conduct field visits.

    May be required to work hours other than regular schedule, such as nights and weekends.

    San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.
    From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:
    • Competitive, market-based salaries
    • Performance-based incentives
    • Medical benefits
    • Dental benefits
    • Life insurance
    • Prescription drug program
    • Vision care plan
    • Two retirement plans
    • Deferred compensation plans (457 plan)
    • Disability income
    • Paid leave (vacation, sick, personal)
    • Education assistance program
    • Employee assistance program
    • Flexible, tax-deferred health and dependent care spending accounts
    • Wellness programs
    • On-Site Fitness Facilities
    • Community service opportunities


    Closing Date/Time: 7/6/2025 11:59 PM Central
  • ABOUT THE COMPANY

    • San Antonio Water System
    • San Antonio Water System

    The San Antonio Water System (SAWS) is a public utility owned by the City of San Antonio. SAWS serves 2 million people in Bexar County as well as parts of Medina and Atascosa counties.  The population includes more than 511,300 water customers and 457,600 wastewater customers. SAWS actively seeks out public participation in its operations and planning, while SAWS volunteers strive to help their neighbors in need.

    As an industry leader in conservation and water and wastewater management, SAWS provides sustainable, affordable water services. To deliver responsible water services, our investment in our employees – one of our greatest assets – ranks as a top priority.

    San Antonio Water System's Board of Trustees has adopted mission, vision and values statements that serve as a foundation to move the utility forward through 2050 and reinforce San Antonio's much-deserved reputation as Waterful. 

    Our Mission: Sustainable, Affordable Water Services / Our Vision: To be leaders in delivering responsible water services for life. / Our Values: Excellence, Integrity, Respect and Safety.

    SAWS is a values-based organization that believes in diversity in all aspects of our business. At SAWS, we attract and retain the finest individuals whose diverse talents drive innovation. We recognize that differences in race, ethnicity, religion, gender, gender identity, sexual orientation, nationality, physical ability or any characteristic protected by law, enrich and empower our work environment. We respectfully infuse diversity in our daily work lives with the knowledge that people from a variety of backgrounds and life experiences make connections that make SAWS a success.

    SAWS is committed to providing our employees with a healthy, safe, and rewarding work environment where all employees have an equal opportunity for professional and personal growth. SAWS employees go beyond what is expected – developing remarkable, award-winning programs in conservation, water resources, watershed protection and wastewater treatment.

    Why Choose a Career at SAWS?  

    For Your Work-Life Balance: SAWS is proud to invest in its employees by offering a variety of paid time off to help meet the work-life balance goals of you and your family.

    For Your Professional Growth: Professional growth is key to both our employees’ success as well as SAWS’. That’s why SAWS offers a number of professional development opportunities that achieve both personal and company goals.

    For Your Future: Achieving your personal financial goals is an important part of your life. SAWS makes it easy for employees to save for retirement by providing several retirement plan options.

    For Your Health: SAWS offers a range of health, dental and vision benefits, and Wellness Programs to help meet each employee’s needs.

    For your Protection: SAWS offers life insurance and disability coverage to meet the need for protection against life’s unexpected events.

    Show more

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