Telecommunications Technician

SAN ANTONIO WATER SYSTEM
2800 U.S. Hwy. 281 N., San Antonio, Texas 78212 United States  View Map
Posted: Jun 21, 2025
  • Salary: $48,672.00 - $83,512.00 Annually USD
  • Full Time
  • Information Technology and Communication Services
  • Job Description

    Grade 17: Starting Hourly Rate: $23.40. Rate of pay depends on qualifications.

    Job Description

    JOB SUMMARY
    The Telecommunications Technician is responsible for the maintenance, troubleshooting, installation, repair, administration, and project coordination of telecommunication systems - fixed wireless systems, microwave transmission, telephony systems, mass notification systems, cellular services, power systems, and all vital network system components. Reviews and provides specifications for advanced telecommunications products and services for current and future needs.

    ESSENTIAL FUNCTIONS
    • Maintains, installs, repairs, and troubleshoots all network equipment within the telecommunications infrastructure to support Voice, Data, Video, mass notification systems, SCADA, and DCS systems.
    • Installs, troubleshoots, repairs, and maintains fiber optic and copper cabling systems within the telecommunications infrastructure to include inside wires, outside plant, and power systems.
    • Operates sophisticated electronic test equipment and hand tools to install, repair, maintain, troubleshoot, analyze, and test telecommunications systems.
    • Uses Radio Frequency monitoring software and equipment to perform interference analysis and frequency allocation/planning.
    • Utilizes network monitoring and management tools to monitor the status and performance of telecommunications systems.
    • Plans, coordinates, and supervises the construction of telecommunications systems to include new site builds, upgrades, and modifications supporting Voice, Data, Video, mass notification systems, SCADA, and DCS systems.
    • Assists with RF link budget reviews, site surveys, and physical path studies. Operates a Radio Frequency link planning tool to verify predicted link feasibility.
    • Performs network capacity planning and testing using software load simulation in both lab and field environments.
    • Assists, and provides guidance to other telecommunication technicians and other internal/external personnel.
    • Maintains wireless and wired network reliability, integrity, and quality for continuous connectivity within the telecommunications infrastructure.
    • Administers complete and accurate inventory of telecommunications equipment, peripherals, supplies, and materials.
    • Performs bench testing and troubleshooting of telecommunications equipment to include coordination of RMA, faulty equipment.
    • Tests and evaluates new telecommunications equipment and technology to support future network upgrades and strategic expansion of the SAWS telecommunications network.
    • Maintains current knowledge of industry trends, technologies, and basic grounding system maintenance, to include applicable TIA/EIA standards.
    • Assists with FAA and FCC license filings, notifications, and registrations.
    • Updates databases with information regarding assigned work orders.
    • Operates scissor/aerial lifts and associated telecommunications maintenance equipment.
    • Transports equipment to include towing, tools, and materials to and from job sites.
    • Participates in an on-call rotation to provide 24/7 emergency after-hours support for SAWS network infrastructure.
    • Performs other duties as assigned

    DECISION MAKING
    • This position works under limited supervision.

    MINIMUM REQUIREMENTS
    • High School Diploma or GED.
    • Four years' experience in the operation and maintenance of Telecommunication equipment and basic radio communications, including two years’ experience in one or more of the following:
      • Experience working with licensed and unlicensed packet-based microwave radio systems (Cambium, Bridgewave, Exhalt, Dragon Wave, Trio, GE, Redline, or Cisco).
      • Experience working on data/voice networks.
      • Experience working on structured cabling systems, copper, and fiber.
    • Valid Class "C" Texas Driver's License.


    PREFERRED QUALIFICATIONS
    • Associate degree in Telecommunications, Electronic Technology, Electronic Engineering, or related field from an institution accredited by a nationally recognized accrediting agency.
    • BICSI, IEEE, ETA, FCC, other Radio Communications Technician licenses, or certificates.
    • Four years of experience working with licensed and unlicensed microwave radio systems (Cambium, Bridgewave, Redline, Exhalt, Dragon Wave, Trio, GE, or Cisco).

    JOB DIMENSIONS
    • Knowledge of basic telecommunications principles, including FCC Rules and Regulations Part 90, pertain to Local Government Radio Services and radio etiquette.
    • Basic knowledge of electronic and Radio Frequency theory.
    • Basic Knowledge of pertinent FCC/FAA/EPA/OSHA regulations.
    • Knowledge of electronic grounding & bonding practices and standards.
    • Technical knowledge of telecommunications media: twisted pair, coaxial cable, optical cable, wireless LAN, microwave radio.
    • Ability to establish and maintain effective working relationships with internal and external customers, contractors, vendors, and other organizations.
    • Operates a personal computer and associated software programs to access required network systems/equipment.
    • Ability to communicate clearly and effectively, both verbally and in writing.

    PHYSICAL DEMANDS AND WORKING CONDITIONS
    Physical requirements including lifting/carrying up to 60 pounds. Subject to standing, walking, kneeling, stooping, crouching, crawling, climbing stairs/ladders and working at heights up to 250 feet to perform job scope. Requires good visual acuity, unimpaired hearing, good hand dexterity, the ability to read printed material and to distinguish between colors.

    San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.
    From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:
    • Competitive, market-based salaries
    • Performance-based incentives
    • Medical benefits
    • Dental benefits
    • Life insurance
    • Prescription drug program
    • Vision care plan
    • Two retirement plans
    • Deferred compensation plans (457 plan)
    • Disability income
    • Paid leave (vacation, sick, personal)
    • Education assistance program
    • Employee assistance program
    • Flexible, tax-deferred health and dependent care spending accounts
    • Wellness programs
    • On-Site Fitness Facilities
    • Community service opportunities


    Closing Date/Time: 7/6/2025 11:59 PM Central
  • ABOUT THE COMPANY

    • San Antonio Water System
    • San Antonio Water System

    The San Antonio Water System (SAWS) is a public utility owned by the City of San Antonio. SAWS serves 2 million people in Bexar County as well as parts of Medina and Atascosa counties.  The population includes more than 511,300 water customers and 457,600 wastewater customers. SAWS actively seeks out public participation in its operations and planning, while SAWS volunteers strive to help their neighbors in need.

    As an industry leader in conservation and water and wastewater management, SAWS provides sustainable, affordable water services. To deliver responsible water services, our investment in our employees – one of our greatest assets – ranks as a top priority.

    San Antonio Water System's Board of Trustees has adopted mission, vision and values statements that serve as a foundation to move the utility forward through 2050 and reinforce San Antonio's much-deserved reputation as Waterful. 

    Our Mission: Sustainable, Affordable Water Services / Our Vision: To be leaders in delivering responsible water services for life. / Our Values: Excellence, Integrity, Respect and Safety.

    SAWS is a values-based organization that believes in diversity in all aspects of our business. At SAWS, we attract and retain the finest individuals whose diverse talents drive innovation. We recognize that differences in race, ethnicity, religion, gender, gender identity, sexual orientation, nationality, physical ability or any characteristic protected by law, enrich and empower our work environment. We respectfully infuse diversity in our daily work lives with the knowledge that people from a variety of backgrounds and life experiences make connections that make SAWS a success.

    SAWS is committed to providing our employees with a healthy, safe, and rewarding work environment where all employees have an equal opportunity for professional and personal growth. SAWS employees go beyond what is expected – developing remarkable, award-winning programs in conservation, water resources, watershed protection and wastewater treatment.

    Why Choose a Career at SAWS?  

    For Your Work-Life Balance: SAWS is proud to invest in its employees by offering a variety of paid time off to help meet the work-life balance goals of you and your family.

    For Your Professional Growth: Professional growth is key to both our employees’ success as well as SAWS’. That’s why SAWS offers a number of professional development opportunities that achieve both personal and company goals.

    For Your Future: Achieving your personal financial goals is an important part of your life. SAWS makes it easy for employees to save for retirement by providing several retirement plan options.

    For Your Health: SAWS offers a range of health, dental and vision benefits, and Wellness Programs to help meet each employee’s needs.

    For your Protection: SAWS offers life insurance and disability coverage to meet the need for protection against life’s unexpected events.

    Show more

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