Behavioral Health Technician

Summary

ABOUT THE DEPARTMENT:
Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community based settings.

Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers.

To hear from staff about working at Deschutes County Behavioral Health, please click HERE.

ABOUT THE COUNTY:
We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices.

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you’ll consider joining our talented team.

ABOUT THE JOB:
Deschutes County Crisis Team is accepting applications for a full-time Behavioral Health Technician to be located at the Deschutes County Stabilization Center (DCSC). This is a hybrid position that includes administrative responsibilities as well as direct client care to support day to day operations of the Deschutes County Stabilization Center.

Administrative responsibilities include but are not limited to: filing, maintaining current and archived files, copying and preparing records for transfer, scheduling meeting/training rooms, database input, running database reports, coordinating vehicle schedules and maintenance, and ordering/obtaining office and meeting supplies.

Direct care work includes engaging in supportive conversations with clients and their family members both in person and over the phone, answering questions or taking information from community partners both in person and over the phone, assisting clients and staff in scheduling follow up appointments, reviewing electronic health records and insurance information to determine eligibility, obtaining snacks for clients; admitting, monitoring and discharging individuals in our respite unit and assisting with key operations tasks such as client laundry and sanitizing work spaces.

This is a full-time weekday swing-shift position and will be required to work some holidays. This position historically has been scheduled Monday-Friday from 3:00pm-11:30pm. (Schedule may be adjusted prior to hire but is dedicated to work swing shift hours).

This position is eligible for a shift differential.

Key Responsibilities:

• Greeting and welcoming clients who arrive at the DCSC and supporting them in accessing our services via administrative tasks.
• Contributing to a welcoming, compassionate, and calming environment for individuals accessing crisis services.
• Answering Stabilization Center phone and directing the call to the appropriate staff.
• Helping clients through admission to our respite unit.
• Maintaining and updating spreadsheets as well as carrying out an array of office management tasks.
• Working calmly and collaboratively on a dynamic and diverse team.

What You Will Bring:
Knowledge of or experience with:

• Standard office software including records management, word processing, spreadsheets, databases and electronic mail.
• Basic strategies of working with individuals experiencing a mental health crisis such as the ability to regulate your own emotions, experience implementing de-escalation strategies, utilizing empathic listening with clients, and asking open-ended questions.
• Understanding of the local behavioral health system and the role of Deschutes County Health Services in that system.

Skill in:

• Balancing a schedule which often requires working with several challenging situations at once.
• Tracking and executing various administrative tasks and projects in an organized and timely fashion.
• Assisting with emergency behavioral services and crisis interventions.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.

Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

Review the full job description by clicking HERE.

Compensation

$4,497.51 to $6,027.10 per month for a 173.33 hour work month, plus a 7.5% pay differential for night shift. Excellent County benefit package when eligible. This union-represented position is available immediately.

BENEFITS:
Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details.

Minimum Qualifications

• High School Diploma or equivalent;
• AND three years of responsible and relevant professional experience;
• OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job.

Preferred Qualifications :

• Experience assisting individuals experiencing a mental health crisis or significant distress.
• Customer service skills with the ability to proactively problem solve.
• Bilingual in Spanish and English.
• Knowledge of Supported Employment and Supportive Education models; developmentally appropriate engagement strategies; Motivational Interviewing Techniques; illness management and recovery principles; behavioral health; alcohol and drug treatment; integrated mental health/medical health; and behavioral health programs such as ACT, EASA, Wraparound, etc.

Necessary Special Requirements

The employment offer will be contingent upon pre-employment screening for criminal history and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). These screenings must be completed with satisfactory findings in order for a formal offer of employment to be extended.

NOTE: Per OAR 407-007-0000 to 407-007-0100 (Download PDF reader) this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE (Download PDF reader) to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position.

Must be willing to work a flexible schedule when needed to meet the needs of the client and department.

Excellent County benefit package when eligible.
Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees.

Employer paid benefit offerings include:

• Life Insurance for employee and dependents
• Accidental Death and Dismemberment Insurance
• Long-term Disability Insurance
• Employee Assistance Program
• Retirement Program through Oregon PERS
• Time Management Leave

Employee paid voluntary benefit offerings include:

• 125 Flexible Spending Program
• 457 Deferred Compensation Program
• Supplemental Life and Accident Insurance

To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits.

Closing Date/Time: 7/7/2025 11:59 PM Pacific

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• Deschutes County

• 541-388-6553

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