Ticket Seller (Limited Term Contract)

Limited Term Contract position available with The Convention and Entertainment Department located at Bartle Hall, 301 West 13th Street. Limited term contract will end April 30, 2026
Salary Range: $15.00/hour
Normal Work Days/Hours: Varies up to 40 hrs. per/week
Application Deadline Date: Open Until Filled


Responsibilities

• Provides courteous, prompt, and professional customer service to patrons at the box office.
• Sells tickets for events using both cash and credit card transactions in a secure and efficient manner.
• Operates computerized ticketing systems to process orders and manage seat selections.
• Answers customer inquiries in person, via phone, or email regarding event schedules, ticket availability, and venue policies.
• Maintains accurate sales records and reconcile cash drawers at the beginning and end of shifts.
• Ensures compliance with all box office policies, procedures, and financial controls.
• Resolves ticketing issues or discrepancies as needed.
• Collaborate with box office supervisors and event staff to ensure smooth front-of-house operations.
• Support additional administrative or event-related duties as assigned

Qualifications

Preference given for (1) year related experience preferred in box office ticket sales, or customer service at convention center facility.


Other Information

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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• City of Kansas City

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