About usYork County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success.
Mission Statement - York County provides quality public services in an open, efficient, and responsive manner.
Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed.
About the Department: The Department of Public Safety Communications is the primary Public Safety Answering Point (PSAP) for York County. As the PSAP, we are staffed 24 hours a day to answer 9-1-1 emergency calls and dispatch police, fire or medical services to those we serve. We are fortunate to have state-of-the art equipment to provide our responders and those needing emergency assistance. The four divisions of Public Safety Communications ( Administration & Public Education, Technical Services & Radio Communications, Operations (Communications), and Professional Standards) work together to provide leadership, emergency information and communication technology as well as extensive training to our staff and public safety partners.
About our opportunityWe invite you to apply to join our team as a full-time (40 hours per week), exempt Public Safety Communications Training Coordinator within the Public Safety Department. The purpose of this position is to develop, implement and manage training programs for E-911 Telecommunication Specialists, Public Safety Communications departmental staff, and responding emergency personnel; to assist in developing and implementing a quality assurance program, and to assist with the public education program.
If you are selected to move forward in our selection process, you will be contacted directly by the department. Applicants should monitor email for next steps of the application process. For more information about a career with York County Public Safety, call 803-329-0911 or email 911@yorkcountygov.com
You must be able to pass a background check and not convicted of a charge carrying one year or more, and a drug screen. This position requires a polygraph and psychological during the interview process. Successful completion is mandatory.
Projected Hiring Range/Pay Grade 117: $56,853.79 - $68,224.55 per year. Salary is determined based on qualifications.
Work Schedule: Monday - Friday, 8:00 am -5:00 pm (40 hours per week); hours may vary based on operational needs. Must have ability to work 12-hour shifts which include, days, nights weekends and holidays.
Our Total Compensation Package: - Compensation - competitive market-rate pay, and negotiable based on qualifications.
- Comprehensive State Medical Insurance, Dental and Vision Insurance
- Life Insurance
- Long-term disability
- Deferred Compensation 401K Plans
- Health Savings Account (HSA)
- Public Loan Forgiveness Program (Student Loan Forgiveness Program)
- 11 Paid Holidays + 3 Optional Holidays
- Longevity Pay
- SC State Retirement Plan Pension
- Paid Vacation and Sick Time
- Sick Bank
- Critical Care and Cancer Insurance
- Wellness Screenings
- Employee Assistance Programs
- Professional Development / Trainings / Conferences
Duties and Responsibilities:- Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
- Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
- Instructs CPR courses, National Crime Information Center (NCIC) Inquiry and Basic Certification courses, Association of Public Safety Communications Officials (APCO) Public Safety Telecommunicator 1 certification courses, APCO Fire Service Communications courses, APCO Emergency Medical Dispatch (EMD) certification courses, APCO Law Enforcement, and APCO Communications Training Officer (CTO) courses.
- Ensures all Public Safety Communications employees obtain and maintain adequate training and certification in Emergency Medical Dispatch (EMD), CPR, Fire Dispatch, Public Safety Telecommunications, Law Enforcement Communications, SC Criminal Justice Academy Basic Telecommunications Operation Training, and National Crime Information Center (NCIC).
- Serves as ATAC - Assistant Terminal Agency coordinator, ensuring compliance with all NCIC, FBI and SLED mandates and regulation.
- Serves as system administrator for training records management software and daily observation report software.
- Serve as Shift Supervisor in the 911 center, as required in their absence, managing all aspects of the 911 center.
- Performs duties of Telecommunication Specialist as required in emergencies or during staff shortages.
- Performs related work as assigned.
About youExperience and Education:- Bachelor’s Degree.
- Six (6) years of experience in emergency management, telecommunications, training or related field or an equivalent combination of education, training and experience.
Certifications and Licenses: Must possess and maintain the following certifications:
- Association of Public Safety Communications Officials (APCO) Public Safety Telecomunicator-1.
- APCO Fire Communications, APCO Emergency Medical Dispatch (EMD).
- APCO EMD Manager, APCO Communications Center Supervisor.
- APCO Communications Training Officer (CTO), CPR and First Aid Certification.
- National Crime Information Center (NCIC) Full Function.
- NCIC Terminal Agency/Assistant Terminal Agency Coordinator (TAC/ATAC).
- National Registry of Emergency Medical Technicians EMT- Basic (minimum) and complete the South Carolina Criminal Justice Academy Basic Telecommunicator Operator Course.
- Must possess and maintain instructor credentials for APCO Public Safety Telecommunicator-1: Fire Communications, Emergency Medical Dispatch, Law Enforcement, Communications Training Officer, etc.
- CPR and First Aid
- NCIC training.
Applicants with equivalent experience and/or education may be considered. Full-time employees are allowed to participate in group medical, dental, vision, life and disability insurance programs offered by York County Government. If employees elect to secure dependent coverage, the employee should pay the additional costs for such coverage. All statements of insurance coverage are subject to the terms, conditions, restrictions and other eligibility requirements that are set forth in various insurance plan documents.
Our full-time benefits through PEBA (South Carolina Retirement Systems and State Health Plan) include health insurance, prescription benefits, dental, vision, life insurance, MoneyPlus, Health Savings Accounts, retirement (Membership in the South Carolina Retirement System is mandatory for county employees), and deferred compensation.Making decisions about your insurance and retirement benefits can sometimes be complicated and difficult. The Navigating Your Benefits seriesprovides common-language explanations and can help you find your way in the world of your insurance and retirement benefits: Navigating Your Benefits | S.C. PEBA (sc.gov)
Other full-time benefits include longevity allowance, annual leave, sick leave, holiday pay, Sick Leave Bank, wellness benefits, Employee Assistance Program, etc. Please contact Human Resources at Human.Resources@yorkcountygov.com if you would like more information.
Longevity AllowanceFull-time regular county employees, elected officials, appointed officials, and judges with ten or more years of full time continuous governmental service are eligible to receive a monthly longevity allowance in addition to their regular compensation. Continuous service transferred from employment with another county, municipality, state or a political entity created by the State may contribute toward eligibility for the longevity allowance. Longevity allowances are paid according to the following schedule.
Longevity AllowanceYears of Continuous ServiceMonthly Longevity Amount10-14 Years$20.0015-19 Years$25.0020-24 Years$30.0025-29 Years$35.0030-34 Years$40.0035-39 Years$45.0040+ Years$50.00Annual LeaveProbationary and regular full-time county employees that work at least twenty (20) hours per week accrue annual leave with pay. Employees in their new hire six (6) month probationary period shall not be able to use annual leave until they become regular county employees. Employees who are separating from county service shall be paid for all accrued, unused annual leave up to 360 hours provided they give York County as the employer the proper notice as required. Employees in their six (6) month New Hire probationary period who are terminated or separated from employment shall not be paid for accrued annual leave. The maximum amount of annual leave carried into each calendar year is 360 hours.
Earning Rate for Full-Time EmployeesFull-time employees with less than ten years of continuous service earn at the rate of eight hours of paid annual leave for each month of service during a twelve months period. Full-time employees with at least ten years, but less than twenty years of continuous service will earn at the rate of ten (10) hours of paid annual leave for each month of service during a twelve month period. Full-time employees with twenty or more years of service will earn at the rate of twelve (12) hours of paid annual leave for each month of service during a twelve (12) months period.
Sick LeaveFull-time county employees may be entitled to earn sick leave with pay. Employees may accrue up to 1,440 hours of sick leave. Upon termination of employment with the County, employees may not be reimbursed for any unused sick leave. When a paid holiday occurs while an employee is on sick leave with pay, the day may not be charged as sick leave.
Earning Rate of Sick LeaveFull time employees will earn eight hours of sick leave per month of service during a twelve month period.
Paid Holiday’s The following days may be observed as paid holidays for York County Employees: January - December:3 Optional Holidays per Calendar YearJanuary:New Year’s Day andMartin Luther King Day
May:Memorial Day
June:Juneteenth Day
July:Independence Day
September:Labor Day
November:Veteran’s Day,Thanksgiving Day, andFriday after Thanksgiving
December:Christmas Eve,Christmas Day
Training:Quality training and educational programs are available at various times for county employees in order to support workforce development that is consistent with organizational objectives. Training topics may include driver training, CPR/first aid, communication, supervisor training, workplace violence, substance abuse, and various computer related classes.
Closing Date/Time: 7/8/2025 5:00 PM Eastern
