Seasonal Office Aide

We respect and embrace the experiences, knowledge and contributions of our team members. We strive for a culture of belonging and balance by upholding our values : stewardship, integrity, collaboration, respect and innovation. We are passionate about Missouri, our role to preserve, protect and enhance our environment and we are committed to serving its’ citizens. We believe our mission and vision serves a greater purpose and will be felt for generations to come.

This position will be located at The Ted and Pat Jones Welcome Center at the Treloar Mercantile, 2 MKT Street, Treloar, Missouri 63378. This is a temporary, seasonal position, not to exceed 1,000 hours total during the length of the employment. This position will assist with the general opening and closing of the facility, customer service, retail, and interpretation.

Duration of Assignment: August through October 2025 and will be working weekends. The schedule for this position is Wednesday through Sunday. Days off are Monday and Tuesday.

• Greet and welcome park guests, provide information about the mercantile building, provide information about the history of the Katy Trail, surrounding areas, and provide excellent customer service.
• Open and staff the Ted and Pat Jones Welcome Center during regular operating hours: 9:00 am - 3:30 pm, Wednesday - Sunday. Close and secure the facility at the end of your shift.
• Handle cash and resale for the building.
• Assist with cleaning of the facility, bathrooms, and building upkeep. Report any maintenance issues to the full time staff.

To be successful in this position, a candidate will need the following skills:

• Customer Service : Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Self-Management : Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
• Interpersonal Skills : Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
• Interpretation (Resources) : Ability to coordinate, manage and direct interpretive or educational programing related to natural or cultural resources in a way that conveys significance to visitors; connecting them to personal relevance, shared learning, meeting specific learning objectives (i.e. educator or community needs), informing public about compliance and safety, supporting management of natural or cultural resources representative of national heritage, and enhancing mutual understanding for individual and social benefit.

Preferred Qualifications/Experience/Special Job Requirements:

• Experience with customer service skills.
• Experience with cash handling and retail.
• Experience interpreting an historic building and/or historic artifacts.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Experience to be Gained:

• Ability to perform retail sales, handle cash, and handle an inventory.
• Ability to provide excellent customer service to visitors.
• Ability to interpret historical buildings and artifacts to the public.

Alice Johnson, Park Superintendent, 573-564-3476, alice.johnson@dnr.mo.gov

Or

Sally Namassy, Recruiter at dnr.recruiter@dnr.mo.gov

• 

• State of Missouri

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